GoHealth (gohealth.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 74% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
They really do care about your health 😉😉
Hi Ms Brazzle, Thank you for your review. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
They told me I was talking to Medicare. They took my Medicare information they took all my prescription information. They made me feel terrible. I’ve never felt so violated in my whole life. I woke up at 4 o’clock in the morning knowing that the things they told me just were not right dental coverage vision coverage at $4000 spending card then the next man told me there was a $6000 spending card, why is anything like this to happen?
Hello, Thank you for this feedback. We are sorry you had this experience, and would appreciate the opportunity to discuss this with you. If you would be so kind to provide your contact information, a Case Manager would be happy to reach out at a time that is convenient for you. You are also welcome to email us at [email protected]. We look forward to hearing from you, Anne C. GoHealth Member Services Specialist
Our agent Elizabeth Wilson was wonderful helping us navigate through the application process. My husband and I did not have any Medicare Advantage plan, so she had to educate us on all the features. She was patient, thorough and clear. We spoke to her 3 times before signing up. If it wasn't for her we probably would have gone to another company.
Hi Ms Lamb, Thank you for your generous review of our agent Elizabeth. Your description of the service she provided you and your husband leading to enrollment are much appreciated. We will gladly share these with her manager. Please reach out to our Member Services team at 855-203-4871 if either of you have questions about your new plans or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist
Very friendly & helpful lady named Blessing! She explained everything thoroughly and was very polite and there was another lady I talked to and she was also very friendly and polite. It was a good experience. Thank you.
Hi Ms Patten, Thank you for your kind review of our agents. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Customer agent was friendly and helpful. Answered or knew when I had a question and explained it to me in an uncomplicated way. At the end of the process I finally felt like I was understanding how the insurance program works.
Hi, Thank you for your comments about the service you received. We are glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Thanks again. Anne C. GoHealth Member Services Specialist
It's not very easy for us older people to understand. I get lost I get on to different sites or I go around in circles the second and third party people that just confuses especially when we're already confused and having memory loss and stuff that's like 10 times worse
Hi Ms Madewell, Thank you for sharing your comments. Please contact our Member Services team at 855-454-9505 any time you have questions about your plan or need assistance. Our licensed agents are available Monday through Friday, 8AM to 5PM and are always happy to help. Anne C. GoHealth Member Services Specialist
Hi, Thank you for your review. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Melinda was very professional and knowledgeable
Hi Mr Stetz, Thank you for your review of our agent Melinda. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
I've been working with Holden Barlow for the past several years, he is wonderful! He explains everything in detail and I feel like he is giving me the best health package available. I trust him or I wouldn't use him year after year! Thank you Holden, you are the best! (I'm not sure of the exact date I talked to him, but it was during the end of the year when it is time to go over new plans.
Hi, Thank you for your generous review of our agent Holden. Your descriptive comments about his service with your enrollments are much appreciated. We will gladly share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist
Mr Ben Nilsson was very clear in explaining all my options and the positive changes thru my plan starting in Feb 2/ 2025 A. White
Hi Ms White, Thank you for your review of our agent Ben. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Go Health in and of itself is a good company. However, when it came to the company that they recommended me to for my part b Medicare which is devoted health. The latter company sucks. I've been told two different things as far as my insurance card and my welcome kit with devoted health. They have told me that my card was in processing. And then a few days later they told me that my card had been mailed out. The last time I checked because I still have not received it they had told me that the card was still in processing one of those two statements is a lie. So tomorrow I guess I'll have no choice but to call the insurance commissioner in North Carolina and find out why they can't get my insurance card to me.
Hi, We are sorry you have not received your plan materials and ID card as expected. Please contact our Member Services team at 855-454-9505 for your ID number and any other information you need to continue care. Our team is available Monday-Friday 8AM –5PM , Anne C. GoHealth Member Services Specialist . Regards,
I want to cancel. Was told that I would receive $200 a month for groceries. That has not happened. I do not even know if I still have Medicare. When I called Kaiser Permanente this morning, they were unable to find me by name or policy number. I'm not even sure if this is a legitimate company.
Hi Ms Sage, Our records show you have spoken with a Caser Manager and this issue has been resolved. For this reason, we will consider this matter closed. Please reach out to our Member Services team at 855-454-9505 should you have any questions or need further assistance. We would be happy to help. Anne C. Go Health Member Services Specialist
I want to CANCEL with Humana because I need to keep my Oncology team and you Don't cover them. I can't afford having to pay $400 per day of the first 4 days when I have to be hospitalized. My United Healthcare insurance company was/is always been good for me & I will be switching back anyway when my divorce is final. PLEASE cancel my Humana account and give me back United Healthcare account 🙏. Thank you Marsha S Smith 317-263-4575 07/20/1959
Hi Ms Smith, Medicare regulates how policies are sold and cancelled. To comply with their regulations, and for the protection of the insured person, it is required the insured (or their legal representative) be on the phone at the time of cancellation. Please reach out to our Member Services team at 855-454-9505 ifor help with this process. We are available Monday through Friday 8AM to 8PM and are always happy to help. Anne C. GoHealth Member Services Specialist
Hi Ms Marshall, Thank you for your review of our agents. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Hello, Thank you for your review. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Is what made my experience great was Alice Downs. She is a amazing woman. She helped me better than ANYONE i have had since my journey receiving medicare. She is awsome at what she does kind courteous. I feel I not only I got my insurance I gained a friend..❤️
Hi Ms Dentler, Thank you for your generous review of our agent Alice. Your descriptive comments about her service are much appreciated, w will gladly share them with her manager. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! . Anne C. GoHealth Member Services Specialist
I recently worked for this company and they do not care about people, they care about numbers. My manager encouraged a very cutthroat style of sales, not wanting to help people find insurance that will benefit them but just trying to switch people from plan to plan to make commission off of you. I would recommend going directly to an insurance provider, rather than get taken advantage of by this company.
Hi Ms Cooper, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
If I had a my cards it would be so helpful. I'm told I can shop on line until I get my card. It would be helpful if when I called for help with getting a new PCP. Both times I'm told the same person at Sage Health 2 times.They have told me 2 time they don't take United Healthcare. I can't seem to get any help to use my card.
Hi Ms Bodiford, Thank you for your comments on Trust Pilot. Please contact our Member Services team at 855-203-4871 for help finding an in network doctor. We are always happy to help. Anne C. GoHealth Member Services Specialist
I am very impressed with this first contact. You have shown me how to get extra help ! If this true I need this help greatly and I thank you. This is my first year with and I have very nervous about it but you are making me feel better. I’m single and at this time I live with my daughter but my health is going down and I pray you will help me. Sincerely Linda Lynch
Hi Ms Lynch, Thank you for your comments on Trust Pilot. We are so glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Thanks again. Anne C. GoHealth Member Services Specialist
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