GoHealth (gohealth.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 74% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Lisa Davis · 1 review · Experienced 2025-03-10 ·
★★★★★
I did not get the 50 in food stamps
Reply from GoHealth2025-03-11
Hi Ms Davis, Thank you for your feedback. We are sorry your benefits did not meet your expectations. Please reach out to our Member Services team at 855-454-9505 at our convenience, we will be happy to help check the status of your important benefits. Anne C. GoHealth Member Services Specialist
The man was very nice to me and answered all of my questions
Reply from GoHealth2025-03-11
Hi Ms Copley, Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
The agent i talked to was very helpful i understood all the little details very easy to talk to. Explain all of the plan I was going with she understood what it was I needed .
Reply from GoHealth2025-03-10
Hi Ms Failor, Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Peter Reyes · 1 review · Experienced 2025-03-06 ·
★★★★★
Your team listen to your clients needs..
I was looking for an agent that does not lie and explained what he is trying to get you enroll without any hesitations and very straight forward. Hope this time will work for me.
Thank you for your services.
Reply from GoHealth2025-03-10
Hi Mr Reyes, Thank you for your comments on Trust Pilot. We are glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Thanks again. Anne C. GoHealth Member Services Specialist
My customer service representative Susie Valentine is the best! I have not had a rep be more attentive and understanding as well as knowledgeable. She truly has gone out of her way to make sure I am taken care of.
Reply from GoHealth2025-03-10
Hi Ms Kirchoff, Thank you for your generous review of our agent Susie We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
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Tina Whipple · 1 review · Experienced 2025-03-01 ·
★★★★★
Jason was extremely helpful finding a…
Jason was extremely helpful finding a plan tailored to my needs and at a cost I could live with!!
Reply from GoHealth2025-03-05
Hi Ms Whipple! Thank you for your review of our agent Jason. We’re glad you had a positive experience and found a plan that meets your needs. If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Dan · 1 review · Experienced 2025-03-01 ·
★★★★★
The whole process was so simple and…
The whole process was so simple and easy, I enjoyed speaking with the ehealth rep.
Reply from GoHealth2025-03-05
Hi! Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
I just joined this I can't talk about i don't know yet.I am hoping praying what I was told with your representative is honest & true
Reply from GoHealth2025-03-03
Hi Mr Grome, Thank you for posting on Trust Pilot. Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Haven't experience anything yet first day of plan but I'm optimistic they're good things will happen
Reply from GoHealth2025-03-03
Hi Mr Booker, Thank you for your review. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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John M Visuano · 6 reviews · Experienced 2025-02-28 ·
★★★★★
Professional
Professional, easy to access.
Reply from GoHealth2025-03-03
Hi Mr Visuano, Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Lisa · 3 reviews · Experienced 2025-02-12 ·
★★★★★
Bryan was amazing
Bryan was amazing! He explained everything to me so that I could understand what was going on. He made this experience so much better for me.
Reply from GoHealth2025-03-03
Hi! Thank you for your review of our agent Bryan. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Steven eliades · 3 reviews · Experienced 2025-02-25 ·
★★★★★
Bridgehampton, NY-Excellent experience all around
I went to the Bridgehampton location for a dog bite. The entire staff was so professional and so caring and treated me so wonderfully. They took the time to explain everything in detail and made me so comfortable. John, Julia and Scott were absolutely perfect in every way! Highly highly recommend! Perfect 10! Thank you!
Reply from GoHealth2025-02-27
Hi Mr Eliades, Go Health, a Medicare insurance broker, received your email. Our records do not indicate that we have done business with you. We sell Medicare insurance policies and have no affiliation with Urgent Care. Your review was apparently misdirected, you may be attempting to review Go Health Urgent Care. This company is NOT affiliated with GoHealth LLC. Their web site is www.gohealthUC.com. Sorry for the inconvenience. Regards, Anne C. GoHealth Member Services Specialist
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Enrique · 1 review · Experienced 2025-02-25 ·
★★★★★
My experience is great because I loved…
My experience is great because I loved when I need help me with
I don't know but I need white for the rest of my life
Reply from GoHealth2025-02-27
Hi, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Everything was well explained and someone actually made me feel like they cared!
Reply from GoHealth2025-02-25
Hi Ms Severtson, Thank you for your review on Trust Pilot. We’re glad you received the service you expected and had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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customer · 1 review · Experienced 2025-02-23 ·
★★★★★
You are not accepting MY PCP.
Reply from GoHealth2025-02-27
Hello, We would appreciate the opportunity to help with this issue but are unable to locate your record with the information provided. Please contact our Member Services team at 855-454-9505 at your convenience. We're looking forward to your call! Anne C. GoHealth Member Services Specialist
Hi Ms Edwards, Thank you for commenting on Trust Pilot, we’re glad we were able to help! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. Anne C. GoHealth Member Services Specialist
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Ernest Booker · 3 reviews · Experienced 2025-02-19 ·
★★★★★
Rafis was patient and knowledgeable and…
Rafis was patient and knowledgeable and explained thoroughly for me to understand
Reply from GoHealth2025-02-24
Hi Mr Booker, Thank you for your review of our agent Rafis. We’re glad he provided you with great service. If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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customer · 5 reviews · Experienced 2025-02-18 ·
★★★★★
Friendly knowledgeable representative…
Friendly knowledgeable representative made it easy
Reply from GoHealth2025-02-24
Hi! Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Rey · 1 review · Experienced 2025-02-19 ·
★★★★★
Great customer Brianna Snyder relationship
Great customer relationship, great knowledge of the product, and most of all very polite and kind
Reply from GoHealth2025-02-20
Hi, Thank you for your generous review of our agent Brianna. Your comments about her service are appreciated and will be shared with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Anne C. GoHealth Member Services Specialist
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Renald Jean Louis · 1 review · Experienced 2025-02-20 ·
★★★★★
Reading this is Guidelines is Very…
Reading this is Guidelines is Very helpful and Easy to Understand
Reply from GoHealth2025-02-21
Hi Mr Louis, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist