GoHealth (gohealth.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 74% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Jayson White · 1 review · Experienced 2025-01-01 ·
★★★★★
This company doesn’t care about…
This company doesn’t care about anything but the profits. Do NOT allow them to assist you or your loved ones with any Medicare benefits. You will be deeply disappointed. They will tell you anything to get the sell and when it all goes wrong, nobody will be available to provide any customer service, whatsoever! Stay away…! Do your own research and contact the Insurance Companies directly. Stay away from this 3rd party brokerage and their deceitful advertising and sell tactics.
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Hal Groat · 1 review · Experienced 2025-02-10 ·
★★★★★
Great agent: Zack Blowe was very helpful changing…
Zack Blowe was very helpful changing our insurance provider. Good job!
Reply from GoHealth2025-02-20
Hi Mr Groat, Thank you for your review of our agent Zack. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Jay Boxer · 1 review · Experienced 2025-02-18 ·
★★★★★
Dr.Auerbach is the best out of the many…
Dr.Auerbach is the best out of the many Doctors I have seen over the years
He takes his time with you now and when ever you see him
Just Wonderful
Reply from GoHealth2025-02-20
Hello, Go Health, a Medicare insurance broker, received your review. Our records do not indicate that we have done business with you. We sell Medicare insurance policies and have no affiliation with Urgent Care. Your email was apparently misdirected. You may be attempting to review Go Health Urgent Care. This company is NOT affiliated with GoHealth LLC. Their web site is www.gohealthUC.com. Sorry for the inconvenience. Regards, Anne C. GoHealth Member Services Specialist
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Beverly F Johnson · 1 review · Experienced 2025-02-17 ·
★★★★★
Excellent explaining insurance
Agent explain every thing in details,very much satisfied with choosing clearly
Reply from GoHealth2025-02-18
Hi Ms Johnson, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Brenda Sheffield · 2 reviews · Experienced 2025-02-17 ·
★★★★★
To have someone to go through with the insurance occgo
My insurance agency was very helpful with my plane because it can be very confusing. I am very satisfied with my plan.Thanks
Reply from GoHealth2025-02-18
Hi Ms Sheffield, Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Lisa · 2 reviews · Experienced 2025-02-08 ·
★★★★★
Alice Downs was very friendly
Alice Downs was very friendly, knew what she was talking about, showed concern, interest and excitement finding a better health care coverage for me
Reply from GoHealth2025-02-17
Hi, Thank you for your kind review of our agent Alice. Your comments about her service are appreciated and will be shared with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Anne C. GoHealth Member Services Specialist
Hi Ms Dietz, Thank you for posting on Trust Pilot. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
The provider at Go Health Houston Heights spent a mere 5 minutes with me and misdiagnosed my condition as a mere cold. I am much worse three days later with a flu if I had received proper treatment I would have had a better chance or recovering
Reply from GoHealth2025-02-13
Hello Ms Rosenburg Thrall, Go Health, a Medicare insurance broker, received your review. We sell Medicare insurance policies and have no affiliation with Urgent Care. Your review was apparently misdirected, you may be reviewing Go Health Urgent Care. Our company is NOT affiliated with GoHealth LLC. Their web site is www.gohealthUC.com. Sorry for this inconvenience. Regards, Anne C. GoHealth Member Services Specialist
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Dennis Weaver · 1 review · Experienced 2025-02-03 ·
★★★★★
Agent was helpful and pleasant and very…
Agent was helpful and pleasant and very thorough. I probably would not have switched plans but for her professionalism and true concern for my proper coverage.
Reply from GoHealth2025-02-11
Hi Mr Weaver, Thank you for your review of our agent. Your comments about the service you received are appreciated, and will be shared with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. Our team is always happy to help! Anne C. GoHealth Member Services Specialist
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customer · 4 reviews · Experienced 2025-02-08 ·
★★★★★
Simple and quick easy to do
Simple and quick
Reply from GoHealth2025-02-10
Hi! Thank you for your review. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Milton R. Almaraz · 1 review · Experienced 2025-02-03 ·
★★★★★
It seemed my questions were answered…
It seemed my questions were answered before I asked…very nice.
Reply from GoHealth2025-02-10
Hi Mr Almaraz, Thank you for your comments on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Debra Wilson · 1 review · Experienced 2025-01-03 ·
★★★★★
How easy to set up
So far I'm just at the start is was easy to sign up.
Reply from GoHealth2025-02-10
Hi Ms Wilson, Thank you for your review. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Michael L Wilbourn美国 · 2 reviews · Experienced 2025-02-01 ·
★★★★★
I,m entering both Primary and Dental…
I,m entering both Primary and Dental ,mine info MD Angela D Watson 3445 Poplar Ave ph # 901 6645959 next appointment March 13 2025 The Dental Connection Dellwyn Turipseed D.M.D.,P C 1195 Poplar. 901 7228445 est apt June 2025. Could not download your app. Thanks.
Reply from GoHealth2025-02-10
Hi Mr Wilbourn, Thank you for posting this information on Trust Pilot. Please contact our Member Services team at 855-454-9505 to confirm your selections with your insurance plan as well. We will be happy to help. Anne C. GoHealth Member Services Specialist
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Brenda Kinsey · 1 review · Experienced 2025-01-28 ·
★★★★★
May rate it higher after I've had a…
May rate it higher after I've had a chance to use this insurance.
Reply from GoHealth2025-02-03
Hi Ms Kinsey, Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Diane · 1 review · Experienced 2025-01-28 ·
★★★★★
DJouly was absolutely wonderful
DJouly was absolutely wonderful, friendly and very helpful.
Reply from GoHealth2025-02-03
Hi! Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Leola d burrows · 1 review · Experienced 2025-01-20 ·
★★★★★
Got rides for appointments great heth…
Got rides for appointments great heth food plan
Reply from GoHealth2025-02-03
Hi Ms Burrows, Thank you for your comments on Trust Pilot. We are glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Thanks again. Anne C. GoHealth Member Services Specialist
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Customer · 6 reviews · Experienced 2025-01-23 ·
★★★★★
I was concerned about having the best…
I was concerned about having the best plan for me and the agent found the best plan for me.
Reply from GoHealth2025-02-03
Hi! Thank you for commenting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Kathleen · 3 reviews · Experienced 2025-01-30 ·
★★★★★
Took a long on hold time....but…
Took a long on hold time....but operator finally gave me acct#. Then??? Card arrived in mail today...TY
Reply from GoHealth2025-02-03
Hi! Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
It was very nice speaking with the representative.
Reply from GoHealth2025-02-03
Hi Ms Decatur, Hi! Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Ed McCullough · 3 reviews · Experienced 2025-01-30 ·
★★★★★
Great Ashley was great.
Reply from GoHealth2025-02-03
Hi Mr McCullough, Thank you for your review of our agent Ashley. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
