GoHealth (gohealth.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 74% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Lori Eiring美国 · 1 review · Experienced 2025-04-28 ·
★★★★★
The Associate Fran and all the…
The Associate Fran and all the information she provided and she was able to answer all my questions without hesitation and was respectful
Reply from GoHealth2025-05-01
Hi Ms Eiring, Thank you for your review of our agent Fran. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
Hi Mr Baugh, Thank you for your generous review of our agent Mrs Robinson. We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
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jofabo美国 · 4 reviews · Experienced 2025-02-28 ·
★★★★★
wish i could give 0 stars
I love the doctors at GoHealth Urgent Care. Unfortunately, I can not go back. Their billing department is horrendous. I have been trying to get an error fixed since February 28th. That's 2 months! I have contacted them by email 3 times and have never gotten a reply beyond they have received my request and are reviewing it. I have called and spoken to several people in the organization that have told me they can not get things corrected either. My issue is a very simple fix. They submitted to my secondary insurance first in error. All they have to do is resubmit the claim to my primary insurance.
Reply from GoHealth2025-04-28
Hello, Go Health, a Medicare insurance broker, received your review. Our records do not indicate that we have done business with you. We sell Medicare insurance policies and have no affiliation with Urgent Care. Your review was apparently misdirected. Our company is NOT affiliated with Urgent Care and GoHealth LLC. Their web site is www.gohealthUC.com. Sorry for the inconvenience. Regards, Anne C. GoHealth Member Services Specialist
The customer service has been a great! The pharmacy was expedient in filling my medication and shipping it out, as well. I received my medication on the exact day they said it would.
Reply from GoHealth2025-04-30
Hi Ms Duncan, Thank you for posting your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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Ndelis美国 · 1 review · Experienced 2025-04-16 ·
★★★★★
Dr. Erik Dunning and his staff
Dr. Erik Dunning and his Excellent Staff have been labelled from Miracle Worker to health Game Changer!
After 5 amazing years under his
unbelievable knowledge and compassionate care he has taken me off of all precribed medications and has my condition of Ucerative Colitus under COMPLETE control through his observations and recommendations of diet changes (complete food allergy testing) and routine changes to my daily exercise program and mainly an ongoing supplement program reviewed quarterly through complete blood panel analysis!
As a senior to have such a care free daily life must have to do with the “magic” of receiving weekly B12 shoots, Gamma and semi annual IV therapy….
All the above are super boosters to my immune system and have increased my energy levels.
My family and friends who I have recommend Dr. Erik to, all agree,
and say: God Bless this truly compassionate caring person!
Reply from GoHealth2025-04-23
Hello, Go Health, a Medicare insurance broker, received your review. Our records do not indicate that we have done business with you, we sell Medicare insurance policies. Our company has no affiliation with a specific physician or medical practice and your review may have been misdirected. Sorry for this inconvenience. You are welcome to reach out to our Member Services team if you have any questions at 855-454-9505 or [email protected]. Regards, Anne C. GoHealth Member Services Specialist
The representative whom I discussed changing plans was quite knowledgeable & very courteous.! I spoke to him with some questions about home care which is a state by state sometimes county by county coverage in North Carolina & he steered me in the right direction... pleased so far...
Reply from GoHealth2025-04-21
Hi Mr Foti, Thank you for your review of our agent. We appreciate your comments about the service you received and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
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Harry美国 · 2 reviews · Experienced 2025-04-20 ·
★★★★★
No thank you
No thank you. It’s Easter.
Reply from GoHealth2025-04-21
Hi! Thank you for posting on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
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kevin campbell美国 · 11 reviews · Experienced 2025-04-16 ·
★★★★★
Kiana Moore for PRESIDENT
Kiana Moore for PRESIDENT. WHAT AN OUTSTANDING REPRESENTATIVE for Go health. PROFESSIONAL, COURTEOUS, KIND,COMPASSIONATE. above and beyond her call of duty to help me. FELT LIKE I HAD MY OWN PERSONAL A.I. BOT. GREAT JOB KIANA KEVIN CAMPBELL P.S. KIANA 4 PRESIDENT
Reply from GoHealth2025-04-17
Hi Mr Campbell, Thank you for your generous review of our agent Kiana. Your descriptive comments about her service with your enrollment are appreciated. We will gladly share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist
Thank you Grace, your service was exceptional, very easy to speak with and very knowledgeable in her occupation.
Reply from GoHealth2025-04-16
Hi Ms Wright, Thank you for your review of our agent Grace. Your comments about her service with your enrollment are appreciated and will be shared with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist
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Susan Estrada美国 · 1 review · Experienced 2025-04-08 ·
★★★★★
I appreciate that they took the time to…
I appreciate that they took the time to send me a letter about my new insurance. And the explan what my new insurance was going to cover in cost to me.
Reply from GoHealth2025-04-14
Hi Ms Estrada, Thank you for your comments on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
The people that I spoke with were very helpful and helped me find services that was best for me ...
Reply from GoHealth2025-04-14
Hi Ms Willett, Thank you for your review of our agents. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Hi Ms Hazelrigg, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Hi Ms McFarland! Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
Exceptional service the OTC Item have gotten less in quality and quantity
Reply from GoHealth2025-04-09
Hi Mr Simpson, Thank you for posting your review on Trust Pilot. We have noted your comments regarding OTC products to share with your carrier. Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist
The agent Kermite was wonderful and knowledgeable, he explained everything so plainly. It was a delightful experience. He explained the benefits.
Reply from GoHealth2025-04-08
Hi Ms Robinson, Thank you for your generous review of our agent Kermit. Your comments about his service with your enrollment are much appreciated. We will gladly share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist
I have talk with two different agents. And it Was very knowledgeable. My agent went all the way to help fine a new plan. But when I talk with another person they add on some more information that I need to past on to my agent to look at It and was great to get this very good information .
Reply from GoHealth2025-04-07
Hi Ms Roberson, Thank you for your review of our agents. We appreciate your comments about the service you received and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help! Anne C. GoHealth Member Services Specialist
Bad experience at gohealth
My husband took my daughter for an X-ray at Elwood Gohealth and Dr Mindy told him. X-ray will not show anything bc nose is swollen and ENT surgeon told us the next day it was fracture and she needed immediate surgery for her nose. This was the worse experience my family had and you should educate your doctor not to dismiss patients concerns.
From Farheen Gaffar PA
Reply from GoHealth2025-04-04
Hello Ms Gaffar, GoHealth, a Medicare insurance broker, received your review. We are sorry to hear about your daughter's injury. You may wish to relay this information regarding your experience and her treatment to Go Health Urgent Care, with whom we are not affiliated. The website for GoHealth Urgent Care is www.gohealthUC.com. Sorry for this inconvenience, Anne C. GoHealth Member Services Specialist
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Wanda美国 · 1 review · Experienced 2025-03-30 ·
★★★★★
Horrible
My 72-year-old mother was contacted by K. Torres who proceeded to keep her on the phone for an hour to convince her to enroll in this program. He claimed to schedule her for a 3/31 appointment, but proceeded to ignore every message she left with additional questions. Her concerns were even forwarded from other agents to him, and he continued to dismiss her. As it turns out, she was ineligible due to a closed enrollment period that he had to have known about because he called HER. She wants to enroll later but with a new agent. Kevin was quite unprofessional, and frankly, I don't appreciate how he treated an older woman who just wants help.
Reply from GoHealth2025-04-03
Hello, We are sorry to hear about this experience your mother had with our agent. We would appreciate the opportunity to review what has transpired for coaching purposes, but will need more information to do so. If you could provide her name and phone number we would be able to locate the necessary records. You are welcome to do so at this site, or via email to [email protected]. Thank you for this opportunity to help us improve our service. Regards, Anne C. GoHealth Member Services Specialist
I don’t know if you got a review from me or not!
But I have to say I am so what disappointed right now!! Because I tried to get in touch with the person I talked to and they never responded! I even left my phone number and asked them to call me back!! Because I have a question about something they asked me! I am afraid that I missed understood the question they were asked!!! But not a call back or anything!!!
Reply from GoHealth2025-04-02
Hi Ms Travis, We have noted your comments and are sorry you were disappointed unable to reach your agent. Please reach out to our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We are always happy to help! Thank you again for your feedback. Anne C. GoHealth Member Services Specialist
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Sarah Hines美国 · 1 review · Experienced 2025-03-31 ·
★★★★★
Dr.Duggal ….orthopedic provider
Dr.Duggal was my orthopedic provider….He was very caring and took the time to talk to me about my specific injury…what I should and shouldn’t do…future medical care for it and anything I asked he was very willing to talk to me about …with true concern and care….he was the best orthopedic provider I have ever seen…highly recommend him and his staff to anyone needing orthopedic help…He gave his full attention to me and my injury….overall the best experience and definitely the best provider for me and my situation…Thank you again Dr.Duggal ….I appreciate you and your staff !!
Reply from GoHealth2025-04-02
Hi Ms Hines, Go Health, a Medicare insurance broker, received your review. Our records do not indicate that we have done business with you. We sell Medicare insurance policies and have no affiliation with Urgent Care. Your review may have been misdirected. You may be trying to review Go Health Urgent Care. This company is not affiliated with GoHealth LLC. Their web site is www.gohealthUC.com. Sorry for the inconvenience. Regards, Anne C. GoHealth Member Services Specialist
