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Money & Insurance

GoHealth

200 reviews

4.4200 reviews
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About GoHealth

Data updated
Website
gohealth.com
Category
Money & Insurance
Location
United States · Chicago
Status
Unclaimed
Last 12 months
15 reviews
Replies to negative
74% (17/23)
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Is GoHealth legit?

GoHealth (gohealth.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 74% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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CYNTHIA LERCH美国 · 1 review · Verified · Experienced 2025-07-07 ·

Very attentive agent

I was very happy with the way my agent explained everything and carefully found the best plan for me. I am still waiting for my application to be approved.

Reply from GoHealth2025-07-14

Hi Ms Lerch, Thank you for your review of our agent. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

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Jo a Mcculley美国 · 3 reviews · Experienced 2025-07-10 ·

You found me a good company

Reply from GoHealth2025-07-11

Hi Ms Mcculley, Thank you for posting your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

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CAROL PAYTON美国 · 1 review · Verified · Experienced 2025-06-30 ·

I called with a quick question,and

I called with a quick question,and, got so much more. Haven't really used this yet, but, no worries.

Reply from GoHealth2025-07-07

Hi Ms Payton, Thank you for your review.  We appreciate your comments about the service you received and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

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ALICE SITEK美国 · 1 review · Verified · Experienced 2025-06-23 ·

Regina took time to answer all my…

Regina took time to answer all my questions. I never felt rushed. That is what I took away from this experience.

Reply from GoHealth2025-06-30

Hi Ms Sitek, Thank you for your generous review of our agent Regina.  We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

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Mark Adair美国 · 2 reviews · Verified · Experienced 2025-06-24 ·

Dana Williams

My insurance agent, Dana, was superb at explaining my new plan. She was outstanding in every way. Thanks

Reply from GoHealth2025-06-26

Hi Mr Adair, Thank you for your generous review of our agent Dana.  We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

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JAMES TUCKER JR美国 · 1 review · Verified · Experienced 2025-06-23 ·

Excellent Approach

Mr. John Payne was patient courteous efficient

Reply from GoHealth2025-06-25

Hi Mr Tucker, Thank you for your review of our agent John.  We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

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MARSH/NATIVIDAD OLALIA美国 · 6 reviews · Verified · Experienced 2025-06-17 ·

Great assistance

Jared was very helpful and very courteous and offered Great knowledge on the benefits I should be receiving...thank you so much for this great program!!

Reply from GoHealth2025-06-23

Hi Ms Marsh, Thank you for your review of our agent Jared. We’re glad you had a positive experience! If you have questions about your new plan or need assistance, please reach out to our Member Services team at 855-203-4871. We’re always happy to help! Anne C.  GoHealth Member Services Specialist

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VIRGINIA MCCALL美国 · 1 review · Verified · Experienced 2025-06-17 ·

Go Health: my way to get the best Medicare insurance

Julie L. is awesome in communicating my insurance needs. She is very helpful in getting me the coverage l need. I am very satisfied. I will recommend her to my family and friends.

Reply from GoHealth2025-06-23

Hi Ms Mccall, Thank you for your generous review of our agent Julie.  We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

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JIMSON EDSITTY美国 · 1 review · Verified · Experienced 2025-06-16 ·

How the company was working and what is…

How the company was working and what is involved what kind of insurance did God and what they pay for all that I was getting and which was really good and you guys were pretty helpful that's a good experience that I got

Reply from GoHealth2025-06-18

Hi Mr Edsity, Thank you for posting your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

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Jan Rozehnal美国 · 1 review · Experienced 2025-06-13 ·

Jennifer Hernandez was very patient…

Jennifer Hernandez was very patient with me and very helpful

Reply from GoHealth2025-06-16

Hi Ms Rozehnal, Thank you for your generous review of our agent Jennifer.  We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

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John Rogers美国 · 1 review · Experienced 2025-06-03 ·

Go Health

Go Health, why. Offers more chaos than clarity.

Reply from GoHealth2025-06-16

Hi Mr Rogers, Thank you for your feedback.  We have noted your comments and are sorry you were disappointed with your experience. Please reach out to our Member Services team at 855-454-9505 if you have any questions about your new plan or need assistance. We are always happy to help! Thank you again for your feedback. Anne C. GoHealth  Member Services Specialist

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Joan Pickwell美国 · 1 review · Experienced 2025-05-17 ·

My customer service rep was excellent

My customer service rep was excellent. She was friendly and very professional. She helped me get a better plan than what I had and explained everything to me. I called last fall but was never informed that the condition I have could allow better options concerning my health. I am very thankful for her help.

Reply from GoHealth2025-05-20

Hi Ms Pickwell, Thank you for your generous review of our agent.  We appreciate your comments about the service you received and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

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Edward美国 · 1 review · Experienced 2025-05-19 ·

Very informative and completelyreview…

Very informative and completely explained to me. The experience was quick and easy

Reply from GoHealth2025-05-20

Hi! Thank you for posting your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

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Charlotte美国 · 3 reviews · Experienced 2025-02-11 ·

Wonderful service rep.

The service rep. Was very helpful for me and she explained everything were I could understand it. United healthcare has been a blessing to me in so many ways and I wouldn't change them for anything.

Reply from GoHealth2025-05-19

Hi, Thank you for your generous review.  We appreciate your comments about the service you received and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

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Nancy美国 · 1 review · Experienced 2025-02-28 ·

Dalynn Garfield

There are not enough superlatives to describe the tireless professionalism, patience, competence, sincerity and kindness which Dalynn Garfield embodies. My first contact with her was over two years ago when I enrolled in a Medicare Advantage Plan for the first time; I am 79 years old. I was very hesitant about making the change to Medicare Advantage due to all of the bewildering "horror stories" which abound therein and which are justified in many cases. Thankfully, Dalynn was recommended to me by a close friend whose experience with her was exceptional; it surely pays to have good friends! One of the most salient attributes of Dalynn was (is) her tireless commitment to tailor a plan which zeroed in on my one specific need and then compare and contrast the options; this was complicated, and I'm sure that I was probably not one of her smoothest clients. She absolutely has the patience of Job!!! I look forward to speaking with her in October to discuss upcoming changes. Grateful!

Reply from GoHealth2025-05-14

Hello, Thank you for your generous review of our agent Dalynn. Your descriptive comments about the service she has provided with your present and past enrollments are much appreciated. We will gladly share them with management. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We are always happy to help! Thank you again for your generous review. Anne C. GoHealth Member Services Specialist

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Mr master king American dream美国 · 6 reviews · Experienced 2025-05-11 ·

Mr Master King legendary true God bless…

Mr Master King legendary true God bless godfather national senior American dream business men triple triple OG gangster pops little Savage 34 daddy business company American dream

Reply from GoHealth2025-05-12

Hi! Thank you for your review. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

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Angela Weddington美国 · 4 reviews · Experienced 2025-05-09 ·

Making sure all of my needs are met.

Reply from GoHealth2025-05-12

Hi Ms Weddington, Thank you for your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

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customerRicki Alexander美国 · 2 reviews · Experienced 2025-05-07 ·

Polite

Polite, caring and informative

Reply from GoHealth2025-05-08

Hi! Thank you for posting your review on Trust Pilot. We’re glad you had a positive experience! Please contact our Member Services team at 855-203-4871 if you have any questions about your new plan or need assistance. We’re always happy to help! Anne C. GoHealth Member Services Specialist

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customer美国 · 4 reviews · Experienced 2025-05-03 ·

Experience was excitingly excellent

Experience was excitingly excellent! Miriam was exceptional in explaining the benefits & guiding me through what be the best choice for my health at this time. Wonderful Exceptional Experience- THANK YOU!

Reply from GoHealth2025-05-05

Hi, Thank you for your generous review of our agent Miriam.  We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist

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Sharon Gardner美国 · 2 reviews · Experienced 2025-04-25 ·

Tiffany was the agent who made it…

Tiffany was the agent who made it great.She offered me some great Insurance.She is a number one representative .She gave me time to ask questions.I am thankful Tiffany found me this plan .

Reply from GoHealth2025-05-05

Hi Ms Gardner, Thank you for your review of our agent Tiffany.  We appreciate your comments about the service she provided and are glad you had a positive experience. Please reach out to our Member Services team at 855-203-4871 if you have questions about your new plan or need assistance. We're always happy to help!  Anne C. GoHealth Member Services Specialist