Golf Daddy

I had some problems with my hitting mat…

I had some problems with my hitting mat and coach Nikki was on top of it and helped me out by sending a replacement asap

Thank you coach Nikki

Thank you coach Nikki. She was quick to respond (less than 5 minutes). I had the wrong shipping address down and she changed it. Hopefully the product is as good as the customer service.

Coach nikki was very helpful and was…

Coach nikki was very helpful and was quick with responding to emails with my troubleshoot I had.

Coach Mark extremely helpful and…

Coach Mark extremely helpful and knowledgeable. He was able to answer all of my questions and concerns. He rectified my issue which made me feel good about the Golf daddy purchase I made and his excellent customer service. You are lucky to have coach Mark on your team. I will definitely be promoting your product to my family and friends. Thank you!

They did a great job with my business!

Coach Mark was awesome to work with!

Coach Mark was awesome to work with! We had a few issues with delivery, but Coach Mark was very prompt to answer and made every situation better. We still have not received our order, but Coach Mark's professionalism warranted a 5 star review. We are super excited to try our GolfDaddy product when it arrives!

Coach Mark was great at helping me get…

Coach Mark was great at helping me get through a minor problem I had with my kit. They went above and beyond to make it right and get me taken care of!

Quick service

Quick emails

Coach Nikki resolved the issue very…

Coach Nikki resolved the issue very quickly and with little effort on my part. Looking forward to ordering the correct quantity and working on my swing.

Nikki was extremely helpful to support my…

Nikki was extremely helpful to support my order. She was responsive and was able to resolve my questions. Great service!

If in the UK please do not buy

If in the UK please do not buy The set up is very fiddly and takes way too much time for something so simple. The quality and accuracy of the traced shots is none existent. Returned for a full refund but ended up having to pay £70 in shipping fees that will not be returned as it has to be sent back to the US

Thank you GOLF DADDY and team for your…

Thank you GOLF DADDY and team for your prompt response to my order and especially Coach Nikki and Customer Support Team…. I’m really looking forward to the day that my shipment arrives.

I needed help with a return/refund…

I needed help with a return/refund issue and coach Mark assisted me. He was very helpful and responsive and was able to resolve my issue quickly. Great customer service!

Coach Mark answered all my questions

Coach Mark answered all my questions, quickly, very friendly, great customer service.

Returned Golf Daddy and its cool!

So this review is different than most. I actually returned the Golf Daddy because it didn't work for me. I soon realized I prefer to work out my issues on the course rather than via a simulator. Seemed like a super great product, just wasn't for me. It came well packaged, easy to set up but again, its not what I needed so I started the refund process. This went very smoothly, I requested the refund, they tried to offer me incentives but again, It wasnt for me. They me instructions and a mailing label. All easy to follow, sent the product back and they are now in the full refund process. Mark was especially easy to work with. What does all this mean, well, its a product that would work for most and if it doesn't, that is okay as well. They can be trusted to do what is best for you. I highly recommend Golf Daddy based on the customer service and peace of mind they offer you.

Mark was a super help

Mark was a super help, very responsive and met all of my needs.

I purchased a golf simulator for my husband for Father’s Day

I purchased a golf simulator for my husband for Father’s Day. While he appreciated the thought he didn’t think we had high enough ceilings for him to take a swing to actually use it. I followed Golf Daddy’s return protocol, printed the USPS prepaid return label and shipped it at my local post office. Coach Mark worked quickly and kindly with me during the process and I couldn’t be more pleased with their customer service!!!

Processing and Returning items

Processing and Returning items Just wanted to let customers know of a very kind and helpful person, that helped me with my process of returning items that I couldn’t use, due to the phone we have. Coach Nikki has been amazing, and processed my refund before the item was even sent back! Also the golf daddy system is amazing, and I completely love how it works. Great customer service Coach Nikki Thank you Rhonda Read

The marketing team at Golf Daddy should be making $3 billion

The marketing team at Golf Daddy should be making $3 billion. This is by far the worst product I have ever owned. Not just golf products either. Out of all the products I have ever bought. This is the worst. I don’t know if it’s the app, the hitting mat, or a mix of the two, but it is not even remotely accurate. You might as well ignore the distances all together, a perfectly good 9 iron shot registered anywhere from 30yds to 150yds. I used the hitting mat for maybe 30 shots and it’s already falling apart. You have to mess with the app and mat position for 10 minutes before it’s in the right spot. Just when you think you got it right, BOOM “low light detected”. You finally get a swing off, I wonder where the shot went? Idk sit here for 2 minutes while we load it. Nope still not even close to accurate. It’s only $100 but you might as well just throw the $100 straight in the trash, at least you won’t get your hopes up that way. We’ll see how well customer service handles the return, but based on other comments around the internet I don’t have high hopes.

Coach Mark

Coach Mark went above and beyond to resolve my refund issue. I couldnt have asked for or gotten the excellent service he provided.