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Travel & Vacation

Golfsavers

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448 reviews

4.3448 reviews
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About Golfsavers

Data updated
Website
golfsavers.com
Category
Travel & Vacation
Location
Singapore
Status
Unclaimed
Last 12 months
215 reviews
Replies to negative
79% (15/19)
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About this business

Golfsavers.com was formed by experienced professionals with years of experience in selling golf holidays with a vision of making golf tee time bookings more convenient by using leading-edge online technology to allow golfers to instantly connect to and book their favourite course.The owners and operators of Golfsavers have lived and worked in Asia for many years and have an intimate local knowledge of all of the golfing destinations featured on this website. We specialise in golf holidays and golf tee times in Thailand, Cambodia, Vietnam, Malaysia, Indonesia and Dubai

Is Golfsavers legit?

Golfsavers (golfsavers.com) has a 4.3 out of 5 rating on OK.one, based on 448 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 88% of reviews are 4 stars or higher and 2% are 1 star; The business has replied to 79% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers find the booking process remarkably easy and efficient, allowing them to secure tee times, golf games, and seamless transfers without any difficulty. People frequently praise the exceptional service and professional support provided by the team throughout their overseas trips. Many travelers emphasize that organizing complex golf packages across multiple destinations is handled smoothly and reliably. However, some customers also noted minor issues with transportation details, such as unexpected high costs or drivers lacking clear communication. Others mentioned occasional scheduling adjustments or frustrating waiting times at the golf courses during their booked games.

Auto-generated from all reviews of this business. For reference only.

What people say

Follow up on pick ups drivers asI had…

Follow up on pick ups drivers asI had to follow with you and your office hours created problems early pick up time!

Reply from Golfsavers2023-03-22

Dear Vinod, I am not 100% clear on the problem but I understand that your issue is that you were unable to contact our support team? Our customer service support team is online from 8am to 6pm every day and it is unfortunate that your call came through at 07:58. However you could have used the contact number on your voucher to contact the transport company directly. I understand that your vehicle arrived 10 minutes late although you reached the course in plenty of time for your round. Traffic conditions are very unpredictable in Phuket and minor delays are sometimes unavoidable. As far as I am aware everything else with your trip went smoothly and a 1-star rating seems very harsh. We hope to have the opportunity to serve you better in the future should you choose to book with us again. Best regards, David Pettigrew Managing Director

Golfsavers in Hua Hin Thailand

For the most part, we had a very positive experience with Golfsavers. We golfed in Thailand over the course of five and a half weeks about 30 times. The dropoff and pickup each time were very good, always on time and other return pickup was quite efficient. The parts of the trip under Golfsaver's control were generally excellent but the golf courses were not nearly as organized. The pace of play was slow, and the management of tee times was poor. eg. it seemed that you teed off when your turn in the queue came around. There was no attempt to create a foursome, you could have a twosome following a foursome and be followed by another twosome. Golfsavers was exceptionally good at making changes if we wanted to switch a booking from either a course or a day. All in all, I would highly recommend Golfsavers as they were very good at the things that they were able to control.

Good customer service

Website is user friendly and easy to navigate. Response from customer service is good. Prices are transparent. Agree with other comments that GolfSavers should try to get some "special" deals from time to time as their prices are the same as everybody else's. Only negative is that I had difficulty in making payment through their payment service 2C2P. Several of my (UK) credit cards were declined and I eventually had to pay using FlyWire which was ok but a bit tedious.

Interesting course but…

Interesting course but some details are missing such as water, ice bucket on the carts. Moderate engagement of the caddies and not top quality to be honest. Clubhouse and facilities rather shabby and should be renovated.

Reply from Golfsavers2023-02-27

Hi Martin, Our Trustpilot review site is for posting feedback on the service received from Golfsavers and not for reviews of the golf courses. I would be very grateful if you could remove this review and repost it on our website so that other clients will see your comments before they book. You can use this link. https://www.golfsavers.com/course-review-portal?course=a91cca6a-d5c9-4ad0-b3a8-5c58e1bb8d96 Many thanks and warm regards, David Pettigrew Managing Director

Overall great golf courses

Overall great golf courses. Just a little surprised the cost of Green fees, cart and caddie for The RG City golf has no difference in price offered by Golfsavers and walked in rates. We tried to book another 18 holes at RG City but was told to contact Golfsavers for better rates. Upon checking, rates were the same. Just a bit disappointed.

Booked a course at Phoenix Gold

Booked a course at Phoenix Gold, Pattaya. Quick response, smooth transaction. All went well and no issue with the course. Good deal and cheaper than direct booking. Why not 5-star? I think the booking fee could be better. Although, in the case above, it is a good deal. There are many courses that the fee makes less attractive compared to other channels.

General comment

Golfsavers is not fundamentally responsible of the golf resorts' quality and organization. That said, we have had one very bad golf experience in Legacy Golf Club in Chiang Mai and Golfsavers should inform their customers of the + and - of each golf course.

Reply from Golfsavers2023-02-03

Hi Philippe, I’m really sorry that you didn’t enjoy playing at Gassan Legacy and although we cannot keep track of the condition of all the courses that we sell, we do collect feedback from our customers and post these on our website. There are several recent reviews indicating that all is not well with the course. I recommend that if you decide to book on our website again that you check out the golf course reviews before placing a booking. Best regards David Pettigrew Managing Director

Transportation problem

This was overall the worst experience I had over with Golfsavers for the past few years. In arranging the booking, I found the customer services were not as smart as before. The transportation to golf courses was overcharged. No matter the distance is 1.5 hrs or 20 mins or 10 mins drive, they charged the same. We waited at the airport for almost one hour for the pick up to Hua Hin. It was 1 Jan and the airport was not busy. Despite we had given the full address to Golfsavers before and also showed the address and goggle map to the driver, he took us to the wrong hotel. This costed us almost 2 hours late to arrive at the hotel.

Incorrect dates booked

We booked 5 rounds of golf in Dubai. When we turned up for our first round, the club had no record of our booking and it was extremely embarrassing. It transpired that all 5 bookings had been booked for January, not December! The Golfsavers Team were quick to try to rectify the situation, but we couldn’t get the courses or times we had originally booked.

Reply from Golfsavers2023-01-03

Dear Elaine, I would first of all like to apologize for the mix-up over your tee times in Dubai. The mistake was made by our handling agent in Dubai who has admitted their mistake and booked the wrong month. As a gesture of goodwill we would like to offer a free round at one of the courses you missed next time you visit Dubai. We are extremely frustrated because our team did nothing wrong but we have to bear the responsibility. Once again my sincere apologies. Best regards, David Pettigrew Managing Director

Cost too more.. Early bird time

my tee time was Early Bird time (before 8:00), it's cost directly 1250 Bath (includes Green fee+Caddy&Cart. Now I pay 1700 Bath witout cart...If I had ordered directly from the Golf club ( Royal Hua hin) it would have cost 1250 Bath including Green fee+ Caddy and Cart).....

Reply from Golfsavers2022-12-29

Dear Ilkka, The course did not advise us that they had special early-bird rates and having checked with the course they have advised that this rate is not available to agents. We do post a warning on our website saying: "Our price includes a booking fee and it will be cheaper to book and pay direct" Best regards, David Pettigrew Managing Director

Mobile site has many issues

Mobile site has many issues. The most annoying of which is it doesn't save my search preferences. So if I click to view a golf course and then go back to my search I have to enter all the information again. So I went to search on my laptop and same issue. I thought I could solve the issue by right clicking on the golf course link so I can open the golf course page in a new window or tab but the site does not allow that option. I have NEVER seen not being able to right click a link to open in a new window or tab. It's almost as if they are making as inconvenient as possible on purpose. Imagine trying to look at up to 10 different courses and having to redo the search every single time. That is a HUGE flaw with your site. Makes trying to book so much longer than it needs to be. PLEASE FIX!

I’ve used GS before and it worked well…

I’ve used GS before and it worked well then as did it now. Booked the same morning or night before without a problem. Only negative I would say is I as a single golfer couldn’t book some courses with them cause of the “minimum 2” rule, but when contacted the specific clubs myself there wasn’t any issue. So out of 11 5 was booked myself and the other 6 thru GS.

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