Easy
Prompt, easy, done
Reply from LoadUp Junk Removal2026-08-04
Thank you for choosing LoadUp!
About LoadUp Junk Removal
Data updated- Website
- goloadup.com
- Category
- Public & Local Services
- Location
- United States · Alpharetta
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 67% (4/6)
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Is LoadUp Junk Removal legit?
LoadUp Junk Removal (goloadup.com) has a 4.5 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 67% of negative reviews. Last updated 2026-08-10.
What people say
Communication was great between the…
Communication was great between the driver and I. They came picked up the mattress from my driveway once they were able to get to my area...no fault on them...and everything was done without any problem.
Reply from LoadUp Junk Removal2026-08-04
Thank you for the awesome review, Kimyah! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
Professional and efficient
Removed yard waste, furniture and a grill. They were professional, courteous and efficient.
Reply from LoadUp Junk Removal2026-08-04
Thank you for choosing LoadUp, Joan!
I highly recommend LoadUp for anybody…
I highly recommend LoadUp for anybody looking for reliable, transparent, and dependable service. They were easily scheduled at my convenience. My loader was super nice, helpful, and great with my dogs.
Reply from LoadUp Junk Removal2026-08-04
Thank you for the awesome review, Christina! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
Friendly and quick setvice
Reply from LoadUp Junk Removal2026-08-03
Thank you for choosing LoadUp, Richard!
Fantastic
Fantastic, fast service, friendly service. Will use again.
Reply from LoadUp Junk Removal2026-08-04
Thank you for the kind review, Kat! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated. We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!
Reliable and affordable!
Price and service were great and the online booking was easy and quick. Excellent communication and very polite and professional staff. Quick and reliable pick up service, which is great when you want to get rid of junk fast! It was a pleasant experience and they did exactly what they said they would, when they said they would, for the price they quoted up front. Companies should all be like this!
Reply from LoadUp Junk Removal2026-08-04
Thank you for the awesome review, Rob! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
Did not show up the day they were…
Did not show up the day they were supposed to despite numerous phone calls and arrival times given
Reply from LoadUp Junk Removal2026-08-02
Hi Kathryn, Thank you for bringing this to our attention. We are truly sorry to hear about your experience and the frustration caused by your appointment and communication. We take feedback like this seriously, and our team is actively looking into the details of your service attempt. A representative will be reaching out to you directly to address your concerns and discuss this further. We appreciate your patience while we connect with you. Thank you for contacting LoadUp.
Excellent Service
Easy to schedule, showed up as scheduled and friendly folks.
Reply from LoadUp Junk Removal2026-08-04
Thank you for choosing LoadUp, Tom!
Drivers were friendly and efficient
Drivers were friendly and efficient. Good price too.
Reply from LoadUp Junk Removal2026-08-04
Thank you for choosing LoadUp, Tom!
The movers were professional and…
The movers were professional and knowledgeable. The price was right! I would recommend LoadUp to my family and friends.⭐️⭐️⭐️⭐️⭐️⭐️
Reply from LoadUp Junk Removal2026-07-31
Thank you for the awesome review, Tambria! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
It was simple, easy and dependable. Worked exactly as promised. Very Nice!
Reply from LoadUp Junk Removal2026-07-31
Thank you for the awesome review, Paul! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
Prompt and courteous.
Reply from LoadUp Junk Removal2026-07-31
Thank you for the awesome review! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
My "loaders" were awesome
My "loaders" were awesome! They were courteous and professional and so fast! Booking was also very easy. Give them a try - you won't be sorry...
Reply from LoadUp Junk Removal2026-07-31
Thank you for the awesome review, Kelly! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
These two are amazing
These two are amazing! I have not even seen the movers teams with lots of muscle move as fast as these two did. Highly recommend them. I would love to use them for my future moves. They were there to take some furniture away for donation/junk removal but they rock.
Reply from LoadUp Junk Removal2026-07-31
Thank you for the awesome review, Lauren! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
Very positive experience from pricing…
Very positive experience from pricing to scheduling .
Reply from LoadUp Junk Removal2026-08-03
Thank you for choosing LoadUp, Susan!
They were professional and were very…
They were professional and were very responsive. They would have been a 5 star but they were not within the time frame because of traffic.
Reply from LoadUp Junk Removal2026-07-31
Thank you for the awesome review! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
I would give 0 stars
I would give 0 stars. I had scheduled a pick up of some furniture a few weeks prior. I had new furniture being delivered next morning. They gave me an 8-noon window.then they told me they didn't have a pick up driver secured. I said can you guarantee it will be picked up today, they said no. I said then I want a full refund. They said they would have to charge me a 50% cancelation fee. I said this is on you guys not me. They would not budge. I have to make last minute other arrangements with another junk removal company. Terrible business practices. Do not use! I’m going to wait for them from 8am-8pm and they probably won’t show just so I can try and get my money back. DO NOT use!!
Reply from LoadUp Junk Removal2026-08-02
Hello, Thank you for sharing your feedback. We are truly sorry for the frustration and inconvenience caused during your scheduling experience. We want to look into this right away, but we are currently unable to locate an order matching these details in our system. Please send us an email at [email protected] with your name, order number, and contact information, and a representative will reach out to you directly to discuss a resolution. Thank you for contacting LoadUp.
Thanks Load Up!
The Load Up crew members were friendly, courteous, and careful in removing our stuff. They were truly amazing. We are grateful for their consideration and understanding. Thanks again!
Reply from LoadUp Junk Removal2026-07-31
Thank you for the awesome review, Loretta! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!
I had no issues or problems with…
I had no issues or problems with booking my services. The company was in constant contact with me and answered all my questions timely. The pickup driver was very knowledgeable and considerate of my property.
Reply from LoadUp Junk Removal2026-07-31
Thank you for the awesome review! We are glad to hear you had a great experience with the team. We truly appreciate your support. Thank you for choosing LoadUp!