Melissa Johnston made this experience…
Melissa Johnston made this experience one of the best ... very polite explained everything out
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We were founded on the simple premise that getting car insurance shouldn’t be difficult. We specialize in selling minimum limits car insurance, and collision and comprehensive coverage to underserved drivers. Our mission is make it easy for all drivers to be an insured driver by giving them access to fast, easy, and cheap car insurance that will get them behind the wheel for less up front — with low down payments and convenient payment plans that fit any budget. We specialize in minimum limits insurance (just what you need to drive legal in your state).* Each month, we help thousands of customers get the car insurance they need – without breaking the bank. We’ve put our customers first and dedicate ourselves to selling auto insurance that's fast, easy and cheap.
Written by the business, not verified by us.Good2Go Auto Insurance (good2go.com) has a 4.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the friendly staff is exceptionally helpful, polite, and thorough when explaining insurance policy details. People deeply appreciate the prompt and efficient service, noting that obtaining a quote, starting a new policy, or reinstating coverage is handled with absolute ease, speed, and professionalism. Some reviewers were not happy with the customer service, explicitly mentioning rude interactions, abrupt hang-ups, and unhelpful responses. A few other people also felt that dealing with certain agents can be quite frustrating, especially when encountering unprofessional attitudes or delayed claim resolutions.
Auto-generated from all reviews of this business. For reference only.Melissa Johnston made this experience one of the best ... very polite explained everything out
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Thank you for all ur help Heather ur amazing great customer service if i can give u 10 stars I would .✨️ ✨️✨️✨️
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ELLYN F. Was AMAZING. Knowledgeable, helpful, on point customer service. 🙌
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Heather was so helpful, and knowledgeable. She made this so easy for me.
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Melissa was an absolute pleasure to speak with! Very kind, knowledgeable, respectful, and very easy to talk to and made the process fast and easy!!
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Heather Giovengo is the best she cares and make sure you understand and ready to hit the road.
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Ellyn was so helpful and made experience quick easy & not stressful! Would absolutely recommend good2go and Ellyn specifically. Thanks for making my experience great :)
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Great service well appreciated Melissa was great deserves a raise
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Just gotta say I don’t really leave reviews but heather was absolutely amazing and she made everything clear as day and saved me a headache.
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Working with her was a great experience. She was very helpful, patient, and took the time to explain everything clearly. I never felt rushed, and she made the whole process smooth and easy to understand. I really appreciate her support and would definitely recommend her to others.
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Heather was very efficient and friendly. She made sure my car insurance policy was reinstated and went over all the details.
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Anthony was exceptional. He was so patient with me with every questions and concerns I had. He acknowledged and assured me and also went above and beyond to help with me getting a new Auto Insurance. He’s definitely an asset. Don’t let go of him!
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Ellyn is a great representative, I enjoyed the experience. She made shopping with good2go exceptional.
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Ellyn Fallon is a great agent she really help me understand my insurance after already having insurance it’s a funny thing good people help good people She’s a great person🥰😊🥰
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the process easy very nice very helpful great person
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Melissa Johnston the representative was very kind and polite , very professional, very happy attitude and gave me wonderful with what I needed I am very satisfied with her assistance, thank you Melissa Johnston.
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Had the pleasure of dealing with Sara Alarcon she was very pleasant and informative from the minute she answered the phone helped me out with my situation and was nothing but short of professionalism! I’m definitely glad to have had her help me out and she definitely represented the company extremely well!
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Heather was great professional and patient and help me understand my policy and what I’m paying for. She also enrolled me in autopay which helps out paying on time!! Thanks for everything Heather!!
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heather giovengo was great. great experience
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