GovPlus (govplus.com) has a 4.3 out of 5 rating on OK.one, based on 168 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 9% of negative reviews. Last updated 2026-08-12.
What people say
T
Tim · 3 reviews · Experienced 2026-07-26 ·
★★★★★
They will charge you every step of the…
They will charge you every step of the registration process then in the end you will see the service requested will not be done in a timely manner. Then they will try selling you a upgraded membership that does not improve the time to get the requested documents. Once you see that there service is not satisfactory you've already paid several fees. BEWARE
Really Simple To Use I Recommend It To Everyone Thank You!!!
Reply from GovPlus2026-07-31
Hi Jorge,
We appreciate your positive feedback! Knowing that GOV+ provides you with a smooth and user-friendly experience is exactly what we aim for. Please keep an eye on your email for any application updates, and feel free to explore the other features we offer. If there’s anything else we can do for you, we’re just a message away!
24/7 Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Regards,
Griffin
Customer Service Specialist
GOV+
Hi Mayte,
Thank you for your wonderful feedback! We’re thrilled to know that our service met your expectations and made the process easier for you. GOV+ is all about providing an efficient and stress-free experience. Please keep an eye on your email for updates on your application, and let us know if there’s anything else we can assist you with.
24/7 Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Regards,
Griffin
Customer Service Specialist
GOV+
M
Mark Benner · 5 reviews · Experienced 2026-07-28 ·
★★★★★
What did I pay for $160
Reply from GovPlus2026-07-31
Hi Mark,
We appreciate your kind review! Feel free to explore our other services and reach out if there’s anything we can do to make your experience even better. Also, remember to monitor your email for updates on your application.
24/7 Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Regards,
Griffin
Customer Service Specialist
GOV+
R
R Glenn Jarvis · 1 review · Experienced 2026-07-28 ·
★★★★★
Service and user ability to understand…
Service and user ability to understand system.
Reply from GovPlus2026-07-31
Hi,
Thank you for sharing your positive experience! Hearing that our platform was helpful and easy to use truly motivates us. We’ve designed GOV+ to simplify complex processes, and we’re glad you felt that. Be sure to explore our other features and check your email regularly for application updates.
24/7 Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Regards,
Griffin
Customer Service Specialist
GOV+
Hi Jeffrey,
We’re happy to hear you had a great experience!
Paperwork can be time-consuming, so we’re glad we could help streamline the process for you.
Please keep an eye on your email for updates regarding your paperwork. If you need assistance or have any questions, our support team is available via live chat, email, or phone:
https://govplus.com/contact-us
[email protected]
(800) 506-7587 | Weekdays 8 AM–11 PM EST, Weekends 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
C
CAROLE MILLER · 13 reviews · Experienced 2026-07-27 ·
★★★★★
It was easy to fill out.
Reply from GovPlus2026-07-31
Hi Carole,
Thanks so much for your feedback!
We’re thrilled to know our service made life’s paperwork a little easier. That’s always our goal.
24/7 Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Regards,
Griffin
Customer Service Specialist
GOV+
C
Chris Spraetz · 1 review · Experienced 2026-07-27 ·
★★★★★
That agent that assisted me was VERY…
That agent that assisted me was VERY helpful good & nice.
Reply from GovPlus2026-07-31
Hi Chris,
Thank you for the great review!
We’re happy we could help simplify paperwork that can otherwise feel overwhelming. We sincerely appreciate your trust in GOV+.
24/7 Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Regards,
Griffin
Customer Service Specialist
GOV+
L
Larry D Peck · 2 reviews · Experienced 2026-07-24 ·
★★★★★
Removing EICN requirements
Reply from GovPlus2026-07-31
Hi Larry,
We’re so glad to hear you had a positive experience with GOV+! Our goal is to make life’s paperwork easier to manage, and it’s great to know we delivered. Thanks for choosing us!
24/7 Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Regards,
Griffin
Customer Service Specialist
GOV+
R
Ruth Miller · 1 review · Experienced 2026-07-26 ·
★★★★★
Simple
Simple, easy to follow, instructions well written
Reply from GovPlus2026-07-31
Hi Ruth,
Thank you for taking the time to share your experience.
Our team works hard to simplify life’s paperwork, and feedback like yours means a lot to us.
We encourage you to review your email periodically for any updates about your paperwork. If you need assistance or would like to share additional feedback, our team is available through the following channels:
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Phone Support: (800) 506-7587
Weekdays 8 AM–11 PM EST | Weekends 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Hi Leonardo,
Thank you for the 5-star review!
We’re always working to make life’s paperwork more manageable and less stressful. It’s great to hear you had a smooth experience with GOV+.
We recommend checking your email regularly for updates regarding your paperwork. If you have any questions or need further assistance, our team is always happy to help through the options below:
24/7 Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Regards,
Griffin
Customer Service Specialist
GOV+
F
Francis Lugerang · 1 review · Experienced 2026-07-27 ·
★★★★★
Everything easy and fast
Reply from GovPlus2026-07-31
Hi Francis,
We appreciate your kind words!
Helping people move through everyday paperwork with clarity and confidence is what we’re here for. Thanks for being part of GOV+.
24/7 Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Regards,
Griffin
Customer Service Specialist
GOV+
B
Brian Roberts · 2 reviews · Experienced 2026-06-09 ·
★★★★★
Please respond to the survey and please…
Please respond to the survey and please respond to my response. My name is Brian Douglas Roberts. My phone number is 4173991940. Please help me rest assured that this process is easy. And my application is being expedited, and everything is going smoothly. As I have been trying to do this ever since june ninth twenty twenty six.Thank you.Call me 417-399-1940
I couldnt believe all the questions and had 2 have 2 documents but for my first time it wasn't that bad. Cant wait to get my first passport. Thank you
Reply from GovPlus2026-07-31
Hi,
Thank you for taking the time to leave a review. We’re always looking to improve - if there’s anything that would have elevated your experience to 5 stars, please let us know. If you ever need assistance again, we’re here to help.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Hi,
Your review truly made our day!
We’re glad we could support you in handling important paperwork with ease.
Please continue to monitor your email for any updates related to your paperwork. If you have questions, additional feedback, or need assistance, our support team is available through the following channels:
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Thanks for trusting GOV+.
Regards,
Griffin
Customer Service Specialist
GOV+
R
Rick Glowniak · 2 reviews · Experienced 2026-07-24 ·
★★★★★
Great experience.
Reply from GovPlus2026-07-31
Hi Rick,
We’re so happy to hear this!
Life’s paperwork doesn’t have to be complicated, and we’re glad GOV+ could help make things easier for you. We look forward to supporting you again in the future.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
K
Kevin Mcnamara · 1 review · Experienced 2026-07-25 ·
★★★★★
Quick and easy!
Reply from GovPlus2026-07-31
Hi Kevin,
Thank you for the kind review.
Helping customers navigate important paperwork with confidence and clarity remains our top priority.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Hi Pattie,
We’re grateful for your feedback and support.
It’s encouraging to know our approach to simplifying paperwork made a difference for you.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
J
Julio Cordero · 2 reviews · Experienced 2026-07-25 ·
★★★★★
my only problem was my photo,that I GOT…
my only problem was my photo,that I GOT ON RECORD,i HAVE TO TAKE PICTURE IN STORE,MY WAS NOT GOOD.
Reply from GovPlus2026-07-31
Hi Julio,
We appreciate you sharing your experience.
Our goal is to provide clear, accessible support for important government paperwork, and we’re glad our service met your expectations. Our support team is always available if you need us.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+
Hi Kaycie,
Thank you for your positive feedback.
GOV+ is designed to assist customers with organizing and completing life’s paperwork efficiently, and we’re pleased to hear your experience reflects that.
24/7 Live Chat: https://govplus.com/contact-us
24/7 Email: [email protected]
Phone Support: (800) 506-7587
Weekdays: 8 AM–11 PM EST | Weekends: 11 AM–8 PM EST
Regards,
Griffin
Customer Service Specialist
GOV+