GreenGeeks (greengeeks.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
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Rick Pedersen · 3 reviews · Experienced 2026-07-10 ·
★★★★★
Great Support & Service Quality
I have been utilizing Green Geeks for quite a few years now and have been pleased with the level of performance, lack of service interruptions, ability to have Support deal with any issues quickly.
Out of necessity, I recently had to start building a new website due to my web designer being busy with other projects. I have never designed a website previously and it was a daunting task. I have been very pleased by the level of support provided by Green Geeks, it has been extremely helpful. I am very relieved to be having my project hosted by a company that provides such great service!
Reply from GreenGeeks2026-07-11
Hi Rick! Thank you for trusting GreenGeeks with your websites over the years. It is great to know our reliable hosting and responsive support have made building your first website feel more manageable and given you confidence throughout the process.
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John Miller · 1 review · Experienced 2026-07-03 ·
★★★★★
Smooth!
Our old website was hacked. The hosting company was not helpful in restoration. My web designer suggested GreenGeeks as he had many sites hosted with them already. He sent me the link to GreenGeeks, I purchased the recommended plan and turned it over to him to set up migration from old host to GreenGeeks. I received the acknowledgement email that everything was ready to migrate. We approved and they had migration done in a few hours from when we started the whole process! They notified me that the site was ready for DNS change to new IP address. I initiated DNS changes and site was operational within 15-20 minutes. EVERYTHING was so smooth....from onboarding, migration, communication!
I should mention that We started the process around 5:00 pm on July 2nd. They sent confirmation for Migration request at 7:21 pm. Migration started at 7:44 pm and completed at 12:53 am July 3rd. this was a HOLIDAY weekend, yet they were busting it.
GreenGeeks communication was awesome. They kept me apprised at every stage. I was with my old hosting company for 16+ years and they NEVER came anywhere close to the level of service and communication that GreenGeeks delivered!
Reply from GreenGeeks2026-07-11
Hi John! Thank you for trusting GreenGeeks during such a stressful situation. It is great to know the migration, communication, and DNS transition were handled quickly and smoothly, even over a holiday weekend. We appreciate the opportunity to provide the level of support and reliability you were missing with your previous host.
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B.O.O. · 1 review · Experienced 2026-07-08 ·
★★★★★
Customer focused with prompt…
Customer focused with prompt professional response; migrated 2 websites to their hosting service with no issues quick and easy; websites run faster with no changes in structure or tweaks - just by being on their platform.
Reply from GreenGeeks2026-07-11
Thank you for choosing GreenGeeks for your website migrations. It is great to know the process was quick and seamless, our team responded promptly, and both websites are now performing faster on our platform.
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woodrow smith · 4 reviews · Experienced 2026-07-02 ·
★★★★★
GreenGeeks has excellent hosting
GreenGeeks has excellent hosting. The staff is very helpful if you have something you can not handle. The service they provide is top notch, and the human touch makes it that much better.
Reply from GreenGeeks2026-07-08
Thank you for sharing this. We’re glad to know the hosting has worked well for you and that our team has been helpful when you needed support. That human touch matters to us, and we truly appreciate your trust in GreenGeeks.
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Chris Dookeran · 1 review · Experienced 2026-07-07 ·
★★★★★
Excellent System Availibility
Over the approx past 5 years I have been using this Platform for my business, that relies heavily on being available to my clients and prospects 100% of the time Green Geeks have not dissappointed. Their service is excellent.
Reply from GreenGeeks2026-07-08
Thank you for being with GreenGeeks for the past 5 years Chris. It’s great to know our platform has supported your business with the reliability you need to stay available for your clients and prospects. We truly appreciate your trust and continued support.
I'm a fan of this company since they said they plant a tree for every new customer, and they actually do it! My experience with their service was great, and their customer support was super helpful and quick.
Reply from GreenGeeks2026-07-08
Thank you for sharing this. It means a lot to know that both our service and our environmental mission stood out to you. We believe hosting should come with reliable support and a positive impact, so we truly appreciate you being part of that with us.
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Meg N · 2 reviews · Experienced 2026-07-05 ·
★★★★★
Totally ineffective and unresponsive.
Reply from GreenGeeks2026-07-08
Meg, we are sorry to hear you felt our support was ineffective and unresponsive. That is not the experience we aim to provide. We’ve sent you a private message through Trustpilot so we can identify your account, review what happened, and follow up properly.
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Update. Thank you for sharing your contact information, we were notify our team reach out to you and have confirmed the issue was solved.
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Steve Goodman · 1 review · Experienced 2026-07-01 ·
★★★★★
Excellent Service
I’ve been very impressed with the reliability of their platform and their excellent customer service. I had a terrible time with my last hosting provider which had a negative impact on my site. GreenGeeks made the process of migrating easy and provided guidance through the set up. Overall I am extremely happy and highly recommend them!
Reply from GreenGeeks2026-07-08
Thank you for sharing your experience Steve. We’re glad GreenGeeks was able to make the move from your previous host easier and provide the guidance you needed during setup. We truly appreciate your recommendation.
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Robert Scull · 1 review · Experienced 2026-07-06 ·
★★★★★
Staff Better than Artificial Intelligence
Although I found the AI service to be time consuming and once took me to a place where I would have to pay a monthly rental fee to Wordpress, which I did not want to do, I found GreenGeeks staff understood the context of my questions better and were very helpful in providing me with the answers and instructions I needed to set up the kind of website that I wanted.
Reply from GreenGeeks2026-07-08
Hi Robert! Thank you for sharing your experience. We’re sorry the AI support path did not feel as efficient as it should have, but we're glad our team was able to better understand your goals and provide the guidance you needed to move forward with the website you wanted to build. We appreciate the feedback, and we’ll use it to keep improving both the AI experience and the human support behind it.
I have been with GreenGeeks since 2011, and have always had great success with their hosting.
Reply from GreenGeeks2026-07-08
Thank you for being with GreenGeeks since 2011 Shelly. It means a lot to have your trust for so many years, and I’m glad to know our hosting has continued to work well for you. We truly appreciate your long term support.
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Polly · 1 review · Experienced 2026-06-01 ·
★★★★★
A most amazing journey with Green Geeks
I had no idea what I was doing, and between Green Geeks platform software help (and chat based tech support), some Youtube and googling I was able to figure out nearly everything I needed to know to build a site that is actually bringing in compliments! The "green site" seal has gotten a lot of comments too, many of the people I work with are very aware of the toll AI Datacenters are putting on our environment, it is nice to have an option that is trying to mitigate this issue.
I enjoyed it so much I can't wait to get my resume site running so I can do this for more nonprofits (and maybe also some paying customers so I can keep doing this fun work). I also want to tell you about the tech support, it was spot on, friendly and helpful, and the person on chat didn't seem at all frustrated with my bizarre predicaments, or unusual questions, he took them all in stride and helped with each one. I felt smarter and capable after the support sessions, that's not easy to do, to fix and teach.
Thank you for your time and effort Green geeks, to make this a great experience, and I look forward to continue using your platform for many years to come!"
Reply from GreenGeeks2026-07-08
Thank you for sharing this Polly. It’s great to hear how you were able to build a site you’re proud of while learning along the way. We appreciate you choosing GreenGeeks, supporting our environmental mission, and trusting us as you continue building more sites in the future.
Excellent customer support- thx for years of great service -
Reply from GreenGeeks2026-07-08
Thank you for being with GreenGeeks over the years Rowan. It’s great to know our support team has consistently been there for you and that the service has remained strong. We truly appreciate your continued trust.
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Milos Korac Punta Cana Real Es · 1 review · Experienced 2026-07-01 ·
★★★★★
Well, update CMS and keep files protected
Well, few days before incident, I have received an email from support regarding excess traffic on website.
I was thinking that support message was not so important, but few days later, I have received another message that the website is down.
I have contacted the support online trough hosting portal, and elevating Level 2 support I was given access for my particular IP address.
After reviewing error logs, there was a big number of hacking exploits from China’s IPs, attacking php strings of non existing Joomla.
On previous hosting I had absolet Joomla 2.5, and uploaded some folders that are not part of new Wordpress installation.
So consulting with Level 2 support implemented simple solution how to prevent these Hacking exploits.
It is very much important to keep current CMS updated, not to keep vulnerable old files unprotected, well I presume that particular folder can be password protected and not leaving those files permission as 644 that can be read and attacked.
That is in short, surely an Level 2 support can comment more precize and detailed, and/or correct my understanding.
Thank you,
Milos Korac
Reply from GreenGeeks2026-07-06
Thank you, Milos. We’re glad our Level 2 Support team was able to help you review the logs, identify the unusual traffic, and apply a practical solution to better protect the site. You’re absolutely right that keeping the CMS updated, removing old or unused files, and protecting legacy folders are important steps in reducing security risks. We appreciate you sharing the details of your experience, and we’re always here if you need help reviewing anything further.
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Owen Dell · 1 review · Experienced 2026-07-01 ·
★★★★★
Best of the Best
I have been with GreenGeeks for many years. Their reliability and customer service are flawless, and I appreciate their commitment to the environment. So many of these companies end up being troublesome, but GreenGeeks is great.
Reply from GreenGeeks2026-07-06
Thank you, Owen. We truly appreciate your loyalty over the years and the trust you’ve placed in GreenGeeks. Reliable hosting, helpful support, and a real commitment to sustainability are core to what we work to deliver every day, so it means a lot to know that has been your experience. We’re grateful to have you with us.
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Mr. Pooh · 6 reviews · Experienced 2026-07-01 ·
★★★★★
On the ball
GreenGeeks has been a pleasure to work with.
I switched from BlueHost b/c of unexplainable intermittent downtime, and tech support was not coming through with answers. I had been with BlueHost since 2011 (!), and switching seemed like a big undertaking, but GG made the transition as easy and as smooth as possible. There was an on-ramp for the transition to get the site fully functional, but we found solutions for everything that came up.
The GreenGeeks technical support team is easily available by chat, and is always on the ball. I have two sites using the WordPress platform and tech support folks have helped me through the ins and outs of all sorts of website snags and pitfalls. They understand integration with Form submission, Gmail, Security, FTP access, and more than I can remember. Every support team member has been super helpful, patient, knowledgable, kind and pleasant to interact with.
Their mission is something I can admire and get behind.
I recommend them to everyone.
Reply from GreenGeeks2026-07-04
Thank you for sharing this. Moving a site after so many years with another provider can feel like a major step, so I’m glad our team was able to make the transition smoother and help work through the details along the way. We appreciate your recommendation and your support for our mission.
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Boz K · 1 review · Experienced 2026-06-29 ·
★★★★★
GreenGeeks team were fantastic
GreenGeeks team were fantastic! They got my site with DNS connects up and running right away without any delays and they confirmed everything for me in simple (non-technical language) which I appreciate most of all. Thanks guys!
Reply from GreenGeeks2026-07-01
Hi Boz, thank you for sharing this. We're glad our team was able to get your site and DNS connection up and running quickly, and more importantly, explain everything in a clear and simple way. That’s exactly the kind of support we aim to provide.
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Jim Duffy · 1 review · Experienced 2026-06-29 ·
★★★★★
Green Geeks support acted quickly on…
Green Geeks support acted quickly on our behalf even though our main concern was with a payment plugin and not a Green Geeks issue. I asked that our site be frozen an taken offline until the issue with the plugin was resolved, and Green Geeks support quickly responded to my request.
Reply from GreenGeeks2026-07-01
Hi Jim! Thanks! We’re always happy to help where we can.
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Eric Hahn · 1 review · Experienced 2026-06-29 ·
★★★★★
An excellent experience all around.
GreenGeeks is always extremely helpful when I need assistance. The user interface is easy to navigate, and I've never had an outage with my website hosting. A+ all the way.
Reply from GreenGeeks2026-07-01
Thank you for the feedback Erick. We are glad to hear our team has been helpful when you need us, and that the platform has been easy to use and reliable for your website. We appreciate you choosing GreenGeeks.
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Michele · 2 reviews · Experienced 2026-06-22 ·
★★★★★
Always very happy with the tech support…
Always very happy with the tech support Green Geeks offers! You get a quick response from ACTUAL humans which is so rare these days. Thanks Green Geeks!
Reply from GreenGeeks2026-06-25
Hi Michele, thank you for your kind words! Knowing that you can quickly reach a real member of our team when you need help is something we work hard to deliver every day. We appreciate your support and are grateful you've chosen GreenGeeks to host your website.
They were very helpful and fair. Had an issue, and I’m satisfied with the resolution.
Reply from GreenGeeks2026-06-25
Thank you for sharing your experience Charbel! I'm glad we were able to work through the issue and reach a resolution that felt fair to you. We appreciate your trust and look forward to continuing to support you whenever you need us.
