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Business Services

Grey

102 reviews

4.0102 reviews
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About Grey

Data updated
Website
grey.co
Category
Business Services
Location
United States · Middletown
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (19/19)
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Is Grey legit?

Grey (grey.co) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Business Services and its reputation is good. 73% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

O
Oluwapamilerin Oniyire · 1 review · Verified · Experienced 2026-07-29 ·

Great ❤️ the app is very good and okay…

Great ❤️ the app is very good and okay to receive payments.

Reply from Grey2026-07-30

Hello Oniyire, Thank you so much for your feedback! We're so happy you enjoyed your experience with Grey! Grey

D
Dwiki Wahyudi · 1 review · Verified · Experienced 2026-07-29 ·

Exchange rate are Soo large

Reply from Grey2026-07-30

Hello Dwiki, Thanks for your feedback. We understand exchange rates are an important factor when making transfers. Our rates are updated regularly to reflect market conditions, and we appreciate you taking the time to share your concerns with us. Grey

D
Darasimi Sannioba · 4 reviews · Verified · Experienced 2026-07-30 ·

Better than Payoneer

Better than payonee

Reply from Grey2026-07-30

Hello Darasimi, Thank you for your feedback! We're so happy you enjoyed your experience with Grey! Grey

c
customer · 2 reviews · Verified · Experienced 2026-07-30 ·

because is very very reliable fast …

because is very very reliable fast and no delay

Reply from Grey2026-07-30

Hello, Thank you for your feedback! We're so happy you enjoyed your experience with Grey! Grey

A
Ayo · 2 reviews · Verified · Experienced 2026-07-15 ·

Bring Back Top Up Card Feature

I'd have given a 5 star but I needed this feedback to get through. I completely enjoy the application as it's convenient to move money. The recent card update specifically where the card pools it's fund from the USD balance isn't my favorite feature. I would prefer the previous top up feature as that would enable load my card with as much as I am able to in that moment rather than having access to remove said funds. If it's possible bring back the top up card feature

Reply from Grey2026-07-30

Hello Ayo, Thank you for your thoughtful feedback and for your support! We're glad to hear you're enjoying the app overall. We appreciate you sharing your thoughts on the recent card update. We'll be sure to pass your suggestion about bringing back the card top-up feature to our team. Grey

H
Hadi · 3 reviews · Verified · Experienced 2025-08-30 ·

Grey is always the best

Reply from Grey2026-07-30

Hello Hadi, Thank you so much for your positive feedback! We appreciate your support. Grey

c
customer · 2 reviews · Verified · Experienced 2026-07-30 ·

Been good so far

Been good so far, yet to see the effect of the fed now Add stocks buying and selling and other crypto currencies

Reply from Grey2026-07-30

Hello, Thank you for your feedback and support! We're glad to hear your experience has been good so far. If you have any questions about FedNow or how it works with Grey, please email [email protected] using your registered email address, and our team will be happy to assist you. Grey

K
Kadek Yuliasih · 1 review · Verified · Experienced 2026-07-30 ·

Universal

Easy to Use, Easy to Cover

Reply from Grey2026-07-30

Hello Kadek, Thank you for your feedback! We're glad to hear you're finding Grey easy to use. We truly appreciate your support! Grey

J
James Jin · 1 review · Verified · Experienced 2026-06-30 ·

Very trusted

Very trusted, reliable product. Very good kind customer support. And they grow rapidly,,, before Grey I was a fan of Parallax, but Grey is x10 better than it. LFG!

Reply from Grey2026-07-30

Hello James, Thank you so much for your kind words! We're delighted to hear you've found Grey reliable and that you've had a great experience with our customer support. We truly appreciate your trust and support! Grey

f
fortune okolo · 1 review · Verified · Experienced 2026-07-10 ·

Bad experience

Bad experience Later got my fund stolen

Reply from Grey2026-07-30

Hello Fortune, We're sorry to hear about your experience. Please send us an email at [email protected] with your registered email address and more details about what happened so our team can look into it and assist you further. Grey

E
EMINI OBAKID · 1 review · Verified · Experienced 2026-06-02 ·

It's nice and your service is topnotch

It's nice and your service is topnotch Just minimize the fee charged on naira transaction 20naira is fair enough for each transaction. I love grey 🩶

Reply from Grey2026-07-30

Hi Emini, Thank you so much for the love and support! We're delighted to hear you're enjoying Grey and our service. We also appreciate your feedback about the Naira transaction fee, and we'll be sure to share it with the team for consideration. Grey

P
Peter Williams · 1 review · Verified · Experienced 2026-07-30 ·

Admire the speed and easy at which one…

Admire the speed and easy at which one can move money around. Only concern is the wide gab between the official exchange rate and the grey exchange rate. Maybe a lower margins on top of the official rate would attract more exchange

Reply from Grey2026-07-30

Hello Peter, Thank you for your thoughtful feedback and for your kind words about Grey! We're glad to hear you're enjoying the speed and ease of moving money. We also appreciate your feedback about our exchange rates. Our rates are updated regularly in line with market conditions, and we'll be sure to share your feedback with the team. Grey

A
Abimbola Abiodun-Odunuyi · 1 review · Verified · Experienced 2026-07-30 ·

My experience with Grey has been seamless

My experience with Grey has been seamless from the first time I opened my account till today. The app is easy to use, it's efficient and fast. Should any issue arise the customer service is brilliant and very helpful. You will continue to hear from them till the issue is resolved which is very important.

Reply from Grey2026-07-30

Hello Abimbola, Thank you so much for your wonderful feedback! We're delighted to hear that your experience with Grey has been seamless from day one. It's especially great to know that our support team has been able to assist you whenever needed. Your kind words mean a lot to us, and we truly appreciate your continued support! Grey

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customer · 3 reviews · Verified · Experienced 2026-07-30 ·

Always a pleasure transacting with…

Always a pleasure transacting with grey. There is no better way to say this but they are just perfect. Would only request that they at least increase their limits 😊

Reply from Grey2026-07-30

Hello, Thank you so much for your kind words! We're so happy you enjoyed your experience with Grey. Grey

A
A p · 3 reviews · Verified · Experienced 2026-07-30 ·

Grey is an amazing app however recently…

Grey is an amazing app however recently I have struggled to we sent money to Uganda via mobile money . It keeps on asking about bank code which I don’t understand.

Reply from Grey2026-07-30

Hello AP, Thank you for your kind words and for your feedback! We're sorry to hear you're having trouble sending money to Uganda. Please send an email to [email protected] with more details about the transfer, and the support team will be happy to look into the bank code prompt and assist you further. Grey

T
Tolulope Arogundade · 2 reviews · Verified · Experienced 2026-07-28 ·

Grey has been most helpful for me in…

Grey has been most helpful for me in terms of access and ease of transaction. The experience is almost great - sandwiched between good and great. I use 'almost great' because of the service fees that applies to both incoming and outgoing transactions. Nevertheless, thank you to Grey!

Reply from Grey2026-07-30

Hello Tolulope, Thank you for your thoughtful feedback! We're glad Grey has been helpful and that you've had a positive experience overall. We also appreciate your feedback about our fees and will be sure to share it with the team. Grey

C
Catherine Ojo-George · 2 reviews · Verified · Experienced 2026-07-30 ·

They are stable

They are stable, emphasis on STABLE which is what I love

Reply from Grey2026-07-30

Hi Catherine, Thank you so much for your support! We're delighted to hear that Grey's stability has made such a positive impression. We truly appreciate you sharing your experience with us! Grey

F
Fatai · 3 reviews · Verified · Experienced 2026-07-27 ·

Good Payment

Good payment method. I have been using Grey for more than a year now, and they are doing well

Reply from Grey2026-07-27

Hello Fatai, Thank you for your positive feedback! We're so happy you enjoyed your experience with Grey! Grey

A
Abdullahi Ahmed · 1 review · Verified · Experienced 2026-07-27 ·

Grey is an all round great service and…

Grey is an all round great service and just 3 phrases Easy to use Always active and reliable All I need with my USD related transactions

Reply from Grey2026-07-27

Hi Abdullahi, Thank you for your review and for your kind words! We’re glad you’re enjoying your experience with Grey, and we truly appreciate your support. 🖤

T
Tochukwu ukie · 2 reviews · Verified · Experienced 2026-07-26 ·

Best service ever

Reply from Grey2026-07-27

Hi Tochukwu, Thank you for your feedback! We're so happy you enjoyed your experience. 🖤