Slightly disappointing
The point of coordinates was so far over to the right it was almost off the map. It just did not depict what I saw advertised. Also, the writing of the names was very crooked. I was quite disappointed in the finished product.
About Gullei Company Limited
Data updated- Website
- gullei.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 14 reviews
- Replies to negative
- 3% (2/71)
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Is Gullei Company Limited legit?
Gullei Company Limited (gullei.com) has a 4.0 out of 5 rating on OK.one, based on 319 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 74% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 3% of negative reviews; 14 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Great service and product.
It is very nice but need to be able to…
It is very nice but need to be able to engrave more on them
Perfection!
ordered matching couples rings and had my mans engraved inside and they are beautiful! i seriously cant say enough good things about them! my man loves his and wears it daily as do I.. going to be ordering from Gullei again without a doubt!!! thank you for such a beautiful set of rings
Confusing sizing & very expensive returns
For the matching pajama sets that I ordered with expedited shipping as a valentines day gift, the order arrived over 2 weeks late. Then per the sizing chart I ordered the largest size for myself and second largest for my partner. The size I ordered for myself/3XL sort of fit my girlfriend but the largest was way too short on me. The size I ordered for my girlfriend was also much too short for her. In order to return the items, I had to email support who emailed back with a return shipping address in China. The cheapest shipping option was ~$85, which was more than the value of the order in the first place. It appears the returns policy is to make it too expensive for customers to return ship anything from the US so they end up just eating the cost.
Poor quality and return policy for damaged items.
Item arrived on time, but it was damaged. I contacted within 3 days (arrived on a weekend) and they said you have to report an issue in 24 hours to receive a refund. It was also a $40 clock that was flimsy plastic and insanely low quality. I was never able to get my money back and donated the clock.
ITS A SCAM! The product isn’t like what it shows and customer service sucks.
The product isn’t like what it shows. Pants only have one pocket. Return policy is also suspicious as they tell you to just send it to a place that doesn’t look real and pretty much saying it isn’t guaranteed if package doesn’t get there. Overall super bad customer service plus bad product. Never again from this site.
I bought a 7.5 Sterling Silver promise…
I bought a 7.5 Sterling Silver promise ring and told it would be about 5-5.5 grams by the seller. I measured it on my jeweler's scale and it is only 2 grams exactly. I am very disappointed and unhappy with this company. I'm Canadian and I was clearly ripped off. I hope they contact me and give me at least a partial refund. This is less than half the weight in sterling silver that they said. Buyer beware. Konrad von Marburg vonmarburg.k@ gmail .com
My girlfriend and I really liked the…
My girlfriend and I really liked the watch, nice style, I recommend it..
Good quality pajama set
Good quality pajama set. Looked just like the photos!
I had purchased the heart promise rings…
I had purchased the heart promise rings personalized with my girlfriends name and mine on outside and our saying on the inside . Our rings came in a awesome box and were every thing I was hoping. They were beautiful and exactly what i was looking forward to . she and I both love them and size was perfect. True to size . I recommend this company and will absolutely order from here again . I'm so excited there here .
Perfect!
Perfect!! Exactly what I ordered for my daughter and me. She walks alone to and from school, so I need her to have something for her safety just in case.
Great ring and excellent service
The costumer service was extremely reactive to help with the customization. The ring is great looking and very smooth (fidget ring), and the sizing was also perfect. Took longer than I expected to arrive but it was worth the wait. I will be ordering again for sure!
Great quality, just not what I expected.
What got my attention was the very affordable price. I ordered the gold ring, hoping it would be the one that illuminates the fiery orange/red color, as depicted on the website. Unfortunately for me, my ring illuminates white. Based on the images displayed on the website, I had assumed the silver ring will illuminate the greenish color. The response time from this company was surprisingly quick. I had inquired about an update in the tracking info (by the way, you will get tracking info, when your item ships, but after the item is delivered, the info is deleted, so don't be alarmed) and to my surprise, my inquiry was responded the same or next day. My point here is if you're interested in The One Ring, don't take the 50-50 shot like I did. Reach out to them, as they are very responsive.
GREAT PRODUCT THANKS 🙏
You shop at your own risk
Beware of this website depending on the product you buy. I bought a couple bracelet set and a couple pajama set for my little cousin and his gf. The pajama set was in good quality but unfortunately, the couple bracelet set was not. One of the two bracelets came defective, where it was supposed to be glued with some kind of hot glue or something to keep the knots in place to prevent it from detaching itself eventually. I mean, one bracelet came perfectly fine and the hot glue was done properly, while the other one was not. I sent an email to Gullei and explained the situation, as well as provided to necessary evidence. I never got a reply back from them until I was left with no choice but to open a dispute on Paypal, right after opening the dispute, voila, they sent me an email. But, they replied me with rude comments saying that I damaged the bracelet instead. That it is just an easy fix on my end, they also threatened me saying that I was abusing of Paypal by opening a dispute twice. The first dispute was because they were supposed to ship my items within 3-7days, but I never got an update of the tracking number after a week or so, I had to open a dispute because I thought it could be a fraudulent website. All in all, you shop at your own risk, unfortunately, I do not know what kind of evidence they provided to Paypal that the dispute was in favor of them even though I provided all of our email exchanges regarding the product that arrived not as described or defective. In the end, I had to file a complain and a dispute with my bank to get my money back. I was willing to return their poor products but they instead of talk it out professionally and try to find me a solution, they blocked my email and refused to further assist me. I spent around $60, pajama set was $40 and bracelet set was $16 before taxes or any shipping fees. I was asking them for partial refund on the one bracelet that came defective, only that one that came defective, I was not even asking for the entire refund. They wanted the product back, which I had no problem at all, but they wanted me to pay for return label on a defective item that I got. I was willing to return it if they cover the return label, but they refused. So, if you ever encounter the same issue as mine, I recommend filing a dispute with your bank instead of PayPal, unless you are willing to pay for the return label to be able to receive the refund, then maybe disputing with PayPal is your best choice. Just so you know, because their company is located in China, return label would cost your more than the product itself.
very good items
Absolutely fantastic!
Bought an Engraved 2pc heart necklace for me and my kid, they are amazing and look fantastic! The quality is great and they included a silver polishing cloth. Delivery was quick, less than a week. So impressed with this company. I will definitely be recommending them to friends.
The items received was great
The items received was great, and also prompt reply from the customer service.
Great product
Great product, definitely will make future purchases!!
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