Handy (handy.com) has a 3.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home Services and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 27% give 1 star; The business has replied to 97% of negative reviews; 65 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
A
Andrew · 3 reviews · Verified · Experienced 2024-07-30 ·
★★★★★
Great Service
The handyman went above and beyond.
Reply from Handy2024-08-04
Hey Andrew!
We are delighted to receive your positive feedback 😄
It is gratifying to learn that Seyit E. has upheld our high standards of professionalism and has exceeded your expectations in delivering excellent service during your Furniture Assembly booking.
Spotting your 5-star rating made our day, and we're grateful you took the moment to share that. 🌟
Thank you for taking the time to share your experience. We look forward to serving you again in the future.
Best,
Ammi, Handy CX Team.
I requested the cleaning service for 7:30am as I had a tenant moving in that same morning. The cleaning person never showed up, didn't answer phone calls or text. I was compensated with a credit for $10 but when I wanted to reschedule another booking just shy of 24 hours in advanced I was charged $25. Of course, I had to do the cleaning myself and feel $10 credit is an insult.
Reply from Handy2024-08-02
Hi Nicolette,
Thank you for taking the time to provide your feedback.
We are truly sorry to hear about your recent experience while using the Angi service. This is not the kind of service we wish to provide to you when coming to us for help with your cleaning service. It’s clear that we fell short of our commitment, and we understand how frustrating it must have been, especially given the timing with your tenant move-in. We sincerely apologize for the missed appointment and the lack of communication. We appreciate you bringing this to our attention. To make things right, We’d like to offer further assistance. Please contact us either by phone at 888-811-2644 or by email at [email protected] and we’ll work to address your concerns and find a solution that better reflects our commitment to your satisfaction.
We'll be happy to assist you.
Best,
Hector Handy CX Team
B
Brian · 1 review · Verified · Experienced 2024-08-01 ·
★★★★★
The people were great and fast service
The people were great and fast service. Very friendly. Highly recommend it
Reply from Handy2024-08-02
Hey Brian,
We're totally thrilled that you liked our service. Your amazing review just made our day! 😄
We're glad everything went smoothly with your TV Mounting service and that Michael C. rocked it with his skills! 👷🏻♂️ Your shout-out means a lot, and we're excited to match you with top-notch pros in the future. ⭐️
Hope you're having an incredible day!
Best,
Ammi, Handy CX Team
Orlando the handyman made the experience a pleasant one. The app was ok but should allow you to load pictures. Thanks.
Reply from Handy2024-08-03
Hi Marlin,
Thanks for sharing your feedback
We're so happy to hear that your booking went well! We're also very pleased to hear that your professional Orlando is truly worthy of being called a professional. Additionally, we are so sorry for any inconvenience the App may have caused you and we want to assure you that it's important to us to make the platform better and provide you with assistance. We kindly request you send us an email at [email protected]. When emailing for the quickest service, please include your full name, phone number, and email address associated with your Handy account.
We're here to help! 😄️
Best,
Klaidy Handy CX Team
The technician was extremely polite, and he knows his job.
Reply from Handy2024-08-02
Hi Gregory,
Thank you for your excellent review
We’re thrilled to hear that you had a positive experience with Xiang. It’s great to know that his professionalism and expertise stood out to you. Your satisfaction is our top priority, and we’re always happy to hear when homeowners are seeing success and value with Angi. Thank you so much for the wonderful 5-star review left in the booking. We look forward to working with you again soon.
Have an amazing day! 😁
Best,
Hector Handy CX Team
Did a very thorough and detailed job assembling a very complex gas grill
Reply from Handy2024-08-02
Hi Wayne,
Thank you so much for this excellent review!
We're delighted to hear that your professional Jose completed Gas Grill assembly perfectly. Thanks to your professional who met your expectations. Furthermore, We appreciate the 5- ✨ ️ rating and review that you left for him in the booking and we hope to work with you again soon.
Enjoy the remainder of your day! 😄️
Best,
Klaidy Handy CX Team
Hi Darryl,
Thank you for taking the time to leave us such a lovely review!
We´re thrilled to hear your professional Yurii met the expectations for your Desk assembly. He is genuinely worthy of being called a professional!! Additionally, we noticed and appreciate the 5 ⭐ ️ rating you left for him in the booking. We're confident that you'll continue to receive top-notch services with every booking you create.
Have an excellent rest of your day! 😄️
Best,
Klaidy Handy CX Team
P
Patrick · 1 review · Verified · Experienced 2024-07-30 ·
★★★★★
Wonderful all around experience
Easy to schedule and pay. Great communications via the app on handyman’s arrival. Quality work.
Reply from Handy2024-07-31
Hi Patrick 👋
Thank you for taking the time to leave your amazing review!
We're thrilled to hear that the service you hired went well, we're also extremely pleased to hear that the pro that completed the job did a fantastic service. We also noticed that you left him a 5 star rating on the booking and appreciate you taking the time to do so. Remember when you rate your pro highly they will automatically be added onto your pro team, making it more likely that you will match with this pro on future bookings. We hope to work with you again soon.
Wishing you all the best for today.
Best,
Estefany, Handy CX Team
Professional work. On time and Tom knew what he was doing and did it really well
Reply from Handy2024-07-31
Hi Nancy,
Thank you so much for taking the time to leave such a great review!
We’re thrilled to hear that you were pleased with the professionalism and timeliness of Tom’s work. He takes great pride in his expertise and always strives to deliver high-quality results, so it’s wonderful to know his efforts made a positive impact. Thank you so much for the fantastic 5-star review you left in the booking and we look forward to the opportunity to work with you again in the future!
Have an amazing day! 😄
Best,
Hector Handy CX Team
bbq guys not prime time
these guys solved their mistakes
Reply from Handy2024-07-30
Hi Cheryl 👋
We're so happy to hear that your expectations were fulfilled, appreciate your words, it is satisfying to know that the professional showed up on time and completed the job quickly. The most important thing for us is your satisfaction. We hope to work with you again soon.
Enjoy the rest of your day!
Best,
Estefany, Handy CX Team
J
John · 3 reviews · Verified · Experienced 2024-07-28 ·
★★★★★
I received notice that Jamel R
I received notice that Jamel R. ( 5.0 ⭐ | 26 jobs) was assigned to assemble and erect our gazebo. He never contacted me and, on the scheduled date and time, he never showed up. This is a 2 person job. The other contractor, Anthony Redguard, DID show up, and worked diligently to assemble and erect the gazebo. It is a 2 person job, scheduled to take 4 hours. At the end of the 4 hours, he contacted Handy to determine if he would be paid for the additional time it would take for him to finish the job on his own, and was told that he would NOT! Anthony was a very hard and determined worker, diligent and an amazing work ethic. He did finish the project on his own, and I was very lucky he agreed to stay until completion! Can't say enough about Anthony, and would highly recommend him to anyone needing a great handyman. However Handy jeopardized the completion of my project, in my opinion, by not authorizing Anthony to perform and pay him to do the extra work required!
Reply from Handy2024-07-29
Hi John,
We're sorry to hear that your experience wasn't as expected and your service wasn't completed as planned. Please note that your professional is not expected to stay beyond the hourly duration scheduled based on your item, but you may discuss an extension with them if more time is needed to complete the service as desired. If you would like to extend a booking currently taking place, you as our customer may request additional time by contacting our customer service team. We appreciate your feedback and want to assist you accordingly. We kindly request you send us an email to [email protected] including your name, number, and email address and we'll be happy to assist you. We want to make sure your service is completed and we'll make sure the professional is compensated accordingly on our end.
Best,
Ammi, Handy CX Team
My entire experience with Michele, my service Provider was exceptional. She arrived a few minutes before the appointed time, was very pleasant and was ready to work. It wasn’t long before my husband and I checked on her and she had 3! of these big metal
cabinets put together. And she made
hardly any noise at all! During the whole
project no noise, no mess, so much nicer than any other experience I have had with any other company before. She was impeccably professional in all ways. After all of the cabinets were constructed she presented us with a neat little bag of spare parts. Then she made sure all of the cabinets were in the positions we wanted before she left.
I’m not sure if she is a trainer of other assemblers or perhaps she is a supervisor but her work performance was beyond excellent!‼️ Thank Handy
for sending me your very best person for my assembly job. Holly Larson
Reply from Handy2024-07-29
Hi Holly,
Thanks so much for sharing with us your positive experience!
We are thrilled to hear about your exceptional experience with Michele. Your kind words about her punctuality, professionalism, and meticulous workmanship truly mean a lot to us. We thank you for the glowing 5-star review left on the booking for Michele, and we look forward to working with you again soon.
Have an amazing Sunday! 😁
Best
Hector Handy CX Team
Mohammad jamil is very kind and honest person , He came on -time to Install APEC REVERSE OSMOSIS Water filter .He is very quick and dedicated to work. I provide 5 ***** to him.
Reply from Handy2024-07-27
Hi Surendra,
Thank you so much for your dazzling review!
We’re so excited to know that your professional, Mohammad, has done a great job during your APEC Reverse Osmosis water filter installation and it went according to your expectations. We noticed that you left the professional a wonderful 5⭐️ rating on the booking. We appreciate you for taking the time to do so. We look forward to matching you with excellent professionals with every booking you create.
Enjoy the rest of your day! 😄️
Best,
Klaidy Handy CX Team
M
MARIE · 1 review · Verified · Experienced 2024-07-22 ·
★★★★★
Cameron was on time
Cameron was on time, courteous and professional.
Reply from Handy2024-07-27
Hi Marie,
Thank you so much for this excellent review
We're pleased to read that your experience with our service has been the best and that your professional Cameron met the expectations during your Furniture assembly and was very courteous during the booking. We are always working to improve our customer's experience.
Enjoy the remainder of your day! 😄
Best
Klaidy Handy CX Team
My installer Joshua C. was great-knowledgeable & well prepared. The Costco delivery & installment appointment scheduling was horrible. My dishwasher was delivered AFTER the installer left my house. Installation was rescheduled 2 hours before the appointment. Installer didn’t get the message I sent him thru the app 2 days prior until an hour before my appointment. I was not impressed with your online customer service chat either. LOTS of things that need to be fixed.
Reply from Handy2024-07-27
Hi Jeanette,
Thank you for sharing your feedback with us regarding your experience.
We're so sorry to hear that your Dishwasher installation didn't go as planned. We understand how frustrating that must be and would love to look into this further for you. We kindly request that you send us an email at [email protected]. When emailing, please include the full name, email address, and phone number.
We look forward to hearing from you.
Best,
Klaidy Handy CX Team
L
Lori · 1 review · Verified · Experienced 2024-07-27 ·
★★★★★
Great Job
Pawel did an excellent job installing our dishwasher. He was prompt, friendly, knowledgeable and great to work with. I would highly recommend Pawel and Handy!
Reply from Handy2024-07-27
Hi Lori,
Thank you for this marvelous review!
We’re so excited to hear that your expectations were fulfilled and to know that your professional Pawel, has done a great job during your Dishwasher installation booking. He is genuinely worthy of being called a professional as he went above and beyond. We're confident that you'll continue to receive top-notch services with competitive pricing with every booking you create.
Enjoy the remainder of your day! 😄️
Best,
Klaidy, Handy CX Team
T
Tim · 2 reviews · Verified · Experienced 2024-07-25 ·
★★★★★
This guy was a Rock star
This guy was a Rock star. So pleased. Absolutely awesome
Reply from Handy2024-07-26
Hi Tim 👋
Thank you for taking the time to share your fantastic review!
We're thrilled to hear that you're enjoying our services, thanks to your top-notch pro Brian who did an awesome job on you TV mounting booking. Additionally, we noticed and appreciate the 5 ⭐ rating you left for him in the booking. We're confident that you'll continue to receive top-notch services with every booking you create.
Enjoy the rest of your day 😎️
Best,
Estefany Handy CX Team
D
DAVID · 2 reviews · Verified · Experienced 2024-07-26 ·
★★★★★
Patient service and working diligently…
Patient service and working diligently until the unit was mounted.
Reply from Handy2024-07-26
Hey David!
Thank you so much for the wonderful review!
We're so happy to hear that your TV Mounting went well 🤩️ We're delighted that your pro Keon E. was great, patient, and worked diligently doing an awesome job 👷️ We noticed that you left a 5 star rating to the pro in the booking, and appreciate you for taking the time to do so ⭐️
Have a wonderful Friday!
Best,
Ammi, Handy CX Team
T
Thomas · 1 review · Verified · Experienced 2024-07-26 ·
★★★★★
Great service app.
Reply from Handy2024-07-26
Hi Thomas,
Thank you for taking the time to share your fantastic review!
We're thrilled to hear that you're enjoying our services! Thanks to your top-notch pro Raul who did an awesome job during your booking. Furthermore, we see that you left your professional a brilliant 5 ⭐️ rating and review on the booking.
Have a nice rest of your day! 🌞️
Best,
Klaidy Handy CX Team
Hi Vuong,
Thank you so much for your awesome review!
We're so happy to hear your TV mounting went well. Thanks to your professional who did a very good job. He is genuinely worthy of being called a professional. Additionally, We noticed and appreciate the 5 ⭐ ️ rating you left for him in the booking.
Enjoy the rest of your day 😊️
Best,
Klaidy Handy CX Team
