Hatsfashion (hatsfashion.com) has a 3.0 out of 5 rating on OK.one, based on 385 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 44% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Refund, Price. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers often highlight the vast array of different styles available, making the shopping experience enjoyable and straightforward. People frequently mention that the website is easy to navigate, and orders often arrive quickly and securely packaged.
However, some customers also noted significant issues with poor product quality that did not match the online descriptions at all. Reviewers were also dissatisfied with expensive return shipping costs and being offered only partial refunds when attempting returns. Consumers reported receiving damaged items or completely different products than what was originally selected during checkout.
Auto-generated from all reviews of this business. For reference only.
Ordered an XXL black fedora with leather strap for $53. Received a small MEDIUM size dollar store hat with incorrect strap. Requested an exchange to the correct hat as clearly specified on my order, and received a sheepish notice they might refund $10 and no exchange. SCAM !!
Chinese Hat Scam!!! I ordered and payed for three caps Harris Tweed 100% wool. Received three caps made out of cotton and polyester. One of the caps is 10% wool and 95% polyester. Garbage business!! I should have done a little research before purchase.
Do not buy from there!
I ordered 2 6X Felt Cowboy Hats fitted in a 7-1/8 (57) size. They shipped me two cotton or wool, dollar store quality hats folded up in a shoebox. They were folded and creased in such a way that even if they were an acceptable quality they were ruined. One was the wrong color and both of them were a wrong, universal type size. Take a look at the reviews for their sister site Tiendahat, right here on Trustpilot.
I ordered three hats and received them quickly, just the way I expected. Every time I contacted them via Facebook message, they gave me a quick reply, a trustworthy website.