About Heacock Classic
Data updated- Website
- heacockclassic.com
- Category
- Money & Insurance
- Location
- United States · Mount Laurel
- Status
- Unclaimed
- Last 12 months
- 61 reviews
- Replies to negative
- 100% (3/3)
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Is Heacock Classic legit?
Heacock Classic (heacockclassic.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
The person I spoke about my insurance…
The person I spoke about my insurance was very helpful and undestanding.
Reply from Heacock Classic2026-07-10
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Weston was great!
Reply from Heacock Classic2026-07-10
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
My customer service representative
My customer service representative was Aliesha McNair and what a gem she was in assisting us in getting things sorted out. She was able to let us know why we were experiencing issues on the website and changed the address for us. She had an extremely friendly disposition and a gung ho attitude. Aliesha was very concise and precise in her information and while I originally passed up on leaving a review I felt compelled to let you know that she took care of us quickly and fulfilled all our needs. She makes the difference in customer service. She is ready, willing and most certainly more than able. Cheers, Peter
Reply from Heacock Classic2026-06-19
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Customer service
Customer service, he was understanding,knew what I was trying to explain. Knowledgeable about the insurance I needed. One thing I HATE,,, is just about every custom service expert, LAUGHING, does not know ANYTHING about the product and whom they are supposed to transfer me to or number / site, ANYTHING,
Reply from Heacock Classic2026-06-12
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Emily and Lisa were very helpful and…
Emily and Lisa were very helpful and nice. I also called 2 other numbers an d spoke to KIrsten who very abrupt and Bixby who was horrible.
Reply from Heacock Classic2026-06-05
Thank you for the feedback, Peter. We are happy to hear about your experience with our representatives Emily and Lisa. We are pleased to know we could exceed your expectations.
Customer service
Fast and friendly customer service.
Reply from Heacock Classic2026-05-29
We are absolutely thrilled to hear that you were pleased with our quick service! Our team works diligently to ensure we meet and exceed your expectations in a timely manner, and we're genuinely grateful for your recognition of our efforts. Don't hesitate to reach out to us in the future, as we're always here to assist you. Once again, thank you for your positive feedback!
it was great working with Weston at…
it was great working with Weston at Heacock Classic very friendly and good to talk with understood everything Clear He Described everything very well!
Reply from Heacock Classic2026-05-15
We are thrilled to hear that you had a positive experience! Your satisfaction is our top priority, and it's fantastic to know that we were able to exceed your expectations. We appreciate your support and look forward to continuing to provide you with exceptional service in the future. Thank you for your kind words and for choosing us!
Agent was very helpful and friendly!
Reply from Heacock Classic2026-05-08
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Angela was absolutely the best in our…
Angela was absolutely the best in our initial conversation regarding my loss! Great customer service explaining what to expect in the claims process.
Reply from Heacock Classic2026-05-08
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
New Customer
Great agent to talk to and quick service at an unbeatable price!
Reply from Heacock Classic2026-05-08
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
Very fast and easy…
Very fast and easy…. Great customer service …. Best around
Reply from Heacock Classic2026-05-01
Thank you very much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with our customer service team and found our process easy to navigate. Our goal is to provide our customers with a seamless and stress-free experience, and we are glad to hear that we were able to achieve that for you. We truly appreciate your business and hope to continue providing you with exceptional service in the future.
great customer service
great customer service. competitive pricing
Reply from Heacock Classic2026-05-01
Thank you for your kind words! We’re happy to hear you had a great experience with our customer service and appreciate you taking the time to share your feedback.
It was Ashli for her outgoing personality.
It was Ashli for her kindness to customer support and her knowledge and willing to assist me in my time of need with computer problem(s). I commend your HR for finding employees of the likes of Ashli. As a 38 YO US Army veteran as age 86, she would be in my HQ Personnel Section years gone by ! GOD Bless the Heacock Staff.
Reply from Heacock Classic2026-04-21
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
Best agent I’ve had ever!!
Best agent I’ve had ever!!! Our interaction today should be a training model on how to engage clients!
Reply from Heacock Classic2026-04-17
We're thrilled to hear that you've had a positive experience with our representative! Your feedback means a lot to us and serves as a source of motivation for our entire team to continue delivering exceptional customer service. Thank you for taking the time to share your thoughts, and we look forward to continuing to exceed your expectations in the future!
The Agent was extremely knowledgeable…
The Agent was extremely knowledgeable and friendly. That always makes it easier on a customer upon not knowing all the information.
Reply from Heacock Classic2026-04-10
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
I had such a smooth and wonderful very…
I had such a smooth and wonderful very helpful I couldn’t be happier. Thank you
Reply from Heacock Classic2026-03-27
We're thrilled to hear that you had a positive experience with us! Your feedback is greatly appreciated, and we hope to continue providing excellent service in the future. Thank you for sharing your thoughts and have a fantastic day!
Cancelled me without notice!!
Cancelled me without notice!!! After 30 years of NO claims!!!! Bad!!!
Reply from Heacock Classic2026-03-27
Thank you for feedback. We understand the frustration you may have felt in this situation. If you would like to further discuss this, please feel free to reach out and we can review your account with you.
Classic Car Insurance
Ashley was very helpful getting my insurance policy written.
Reply from Heacock Classic2026-03-20
We're glad you enjoyed your experience with us! Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Thank you!
Ok service.
Great on the phone service but a little slow getting my cards emailed to me.
Reply from Heacock Classic2026-03-20
Thank you for the feedback. We apologize for the delay in receiving your id cards, however we are pleased to hear that you overall enjoyed your experience. If there is anything we can do to further assist, please don't hesitate to reach out.