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Beauty & Well-being

Heapbulb

124 reviews

3.3124 reviews
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About Heapbulb

Data updated
Website
heapbulb.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
124 reviews
Replies to negative
0% (0/37)
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Is Heapbulb legit?

Heapbulb (heapbulb.com) has a 3.3 out of 5 rating on OK.one, based on 124 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 27% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate receiving regular tracking updates during transit and find that shipments arrive safely and properly. Many people also enjoy the great comfort, attractive design, and overall look of the products they purchased online. However, some customers also noted significant delays with shipping, leaving items heavily rumpled or taking months to arrive. Others experienced severe frustration when trying to resolve problems through customer support or attempting to secure proper refunds. A few buyers additionally mentioned that garments arrived in styles or colors that did not match the product descriptions.

Auto-generated from all reviews of this business. For reference only.

What people say

I ordered a pink t-shirt

I ordered a pink t-shirt. When it arrived, it was more of an orange colour and didn't look at all like it did on the model. I emailed Support to ask for a return address. They would not allow me to return the item and would only give me $20 refund. I was charged over $90 for the item (for a $50 t-shirt). Very disappointing. I feel like this is a SCAM.

I needed to return items that don't fit…

I needed to return items that don't fit and they offered to refund $23 USD and told me to keep the items. First, why would I keep the items since they don't fit. Second, I spent $150 USD for these items so why would I want to receive only ~ 6% of what I spent. This is robbery as the items don't fit so why would I keep them and they won't start a return for me even though I'm in the 14 day return window. This company is horrible. DON'T BUY ANYTHING FROM THIS COMPANY.

I received my nice cream

I received my nice cream, with several weeks of long delays at Customs. The packaging box was slight crushed and my cream tube leaks easily at the side of the lid. That is annoying. So far the effect on my thighs is great. It seems to firm and improve the look of the skin with a generous daily use.

Do not buy anything from this company

Do not buy anything from this company, they claim to be a family run company, but they operate from china and won’t take returns, and if they do it will cost you 60 US dollars, the product I ordered is not what is advertised and I paid close to 200 for it and they will not refund me for it, very disappointing for sure.

Worth the wait!

Finally got my visors and am very pleased with the product. The shipping process took quite a bit of patience and time. I will give them credit for sending updates on where the package was at during transit from Ireland to the USA. I would have given them 5 stars if it hadn’t taken so long to arrive.

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