Hello Alpha (helloalpha.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 94% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-08-12.
Prompt service and quick feedback when I asked questions!
Hey HC! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Quick response, love it!
Hey Ty, Thanks so much for the review! Glad we could help and have a fast turn around time!
Hey Marysol, So glad you received the help that you needed! Thank you for taking the time to write a review! We appreciate you!
I used hello alpha last year and loved it. $20 extra a month from the last time I used it being at $65 now. I was also charged $20 extra for a separate visit so a total of $85 this month and haven’t received any help. My doctor has been off for a week of my month subscription. If you can choose to switch doctors or pick one you want this website would be so much better instead of being assigned one that might not help you.
Hey, I am very sorry about this. We have contacted you in your support thread. Please see your message and hopefully we can make things right.
Hello Alpha does a comprehensive review for me every month during my check-ins, and I really appreciate that someone is actually reading what I wrote, whether it's difficulty with a medication, new symptoms, or something else! The whole process takes less than 15 minutes and could not be easier.
Hey K Genet, We are so glad that you received such great care and in a timely matter! Thank you for taking the time to write a review! We really appreciate it!
Company would not get pre authorization from doctor so that the meds would be covered by insurance.
Hi, Thank you for bringing this to our attention. If you haven’t yet, please message our support team through our secure patient portal. Be sure to choose the corresponding thread for your condition or visit. This is to protect your privacy and ensure your care is safe and effective. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our support team will answer your questions. We appreciate your patience and understanding.
Hey Casey, We are so glad you had a wonderful experience! We appreciate the time you took to leave this review. Thanks for choosing Alpha!
Hi! Thank you!! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Hi Franklin, Thank you for sharing your feedback. We take these concerns seriously, and we will share them with our team as we work to improve our service.
Service was quick, accurate, and efficient. Didn't have to wait long for a provider to render services
Hey! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Very responsive and helpful!
Hi! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
They only prescribe $1000 name brand medication that insurance won't cover and have nationwide shortages, they are unwilling to prescribe any of the widely available generics. Also never spoke with a doctor, all done through online forms up through prescription and all.
Hi Meki, Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
Every interaction has been straight forward, informative, and productive. This is exactly what I have been looking for and I’m very thankful.
Hello Kelley! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Very easy process once application was finished. So far has been very good program. Just three weeks in.
Hello Shawn! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Can’t get medication. A friend who has the same insurance as I do, and she had a lower BMI to start with was able to get epic but not me. My A1C is 5.6 my BMI over 35 but I was denied. Fing scam
Hi, Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
Both providers who a talked to did not listen my experience with the medication and started my treatment like I never did because of that and will lose money and time to get the medication right the one which will work on my boby
Hi, Thank you for bringing this to our attention. If you haven’t yet, please message your care team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that our team will address your concerns. We appreciate your patience and understanding.
All of the physicians I've dealt with are great and very helpful
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
I received an email instructing me to start tracking my food, but it provided no guidance or direction. When I followed up for more information, the response was still vague, only reiterating to track my food without making any changes. For someone eager to begin their weight loss journey, spending 30 days just recording food intake without any further advice or action plan feels unproductive and like a waste of money.
Hi, Thank you for bringing this to our attention. For questions and concerns about your care, please send a message to your provider on our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. At Alpha, it’s our mission to provide each patient with high-quality, personalized care, and we assure you that your provider will answer your questions. Thank you for your patience and understanding.
My favorite and easy way to order my online birth control!
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
I love the ease and convenience of this program.
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
200 reviews matching