At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence.Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals.We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible.With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters.Visit us at HerbAffair.com and experience the difference!
Written by the business, not verified by us.Herb Affair (herbaffair.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-26.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff for providing exceptionally fast and helpful assistance whenever unexpected order issues arise. Consumers genuinely love the high quality products, enthusiastically mentioning that the items work wonderfully and make daily health routines much easier. Some reviewers were not happy with delivery times, noting that orders experienced significant shipping delays or took weeks to arrive. A few people also mentioned frustrations regarding product design, such as receiving items where parts did not fit together properly. Others felt disappointed when trying to contact support during these specific delivery and product complications.
Auto-generated from all reviews of this business. For reference only.I lost instructions for an item that Herb Affair makes, and couldn't access the instruction video. I emailed them on a Sunday, requesting a PDF of the instructions, expecting a reply on Monday the very earliest. I was SO happily surprised that they mailed me the PDF that I needed not long after my inquiry, on Sunday no less! Thank you!
Kristine was very helpful in customer service.
Kristen was very helpful in adjusting my order after it had been placed. I appreciate her willingness and good spirit in helping me out with this issue. I felt her caring human touch through our correspondence. I definitely will place another order. Thanks so much for your kindness and understanding. Elizabeth Mohler.
I had an issue with my order. After reaching out to the company, I received an email trying to help me. The person was very thorough in their approach giving me ideas on what I could do to fix my problem. In the end everything has been resolved very timely. Thank you for not giving me grief during this time. I ordered to help my husband (who is currently in the hospital being treated for leukemia) with supplements. My goal was to get the most pure supplements in him. Capsule-it was my answer. After the issue I had, I am now confident to move forward to getting the best items in capsule form to him. I am grateful for you. ~April
Recently I emailed customer service to check the status of my order. Within 5 minutes I received an email back from Kristine letting me know the status (one item was back ordered) and a resolution on getting the rest of my order promptly out the door and on the way to me. I’ve never received a response so quickly. She was so kind and enthusiastic in her email and I responded back that I appreciated her great and quick customer service. From my experience of working in customer service in my past I believe in giving praise to those who go the extra mile and Kristine gets mine. She’s a jewel!
Kristine kept in contact with me about my order status and got it shipped very quickly. Thank you.
Always polite, helpful and timely!
THIS company is the REAL DEAL. - kind of a "throwback" to when things were done in a proper way. You know ... done the way it SHOULD be done. They are HONEST, have EXCELLENT customer service (yeah, they actually get back with you promptly) and their products are of great quality. Have NO FEARS about doing business with them. YOU are in for a TREAT !
Excellent customer service. Quick response and resolution to Black Friday billing issue.
I like to compliment Kristine. I am a new customer with a lot of questions. She just came in and explained answering all my needs. It's hard-to-find detailed answers to our questions now a days. I know that my family is getting the best quality help. Thank you again Kristine.
Holy cow! This thing actually works! So many times items you order online are disappointment this one is NOT! SO INCREDIBLY GLAD I GOT IT!
Amazing product and would totally buy again. This machine is Dish washer safe so after use put it on the top rack and DON’T USE WATER THATS WAY TOO HOT.
Kristine from HerbAffair has been great with her information to help me find the best remedies for myself and my family. I greatly appreciate her promptness and willingness to answer all my questions.
Kristine was very helpful when I left out an item. I reached out to ask if it could be added to my previous order. She added it and sent an invoice. I paid the invoice. It was done quick and easy. Thanks for great customer support!!!
My experience with her affair has been great. I’ve had two packages to be missed delivered and her affair came through and made it a great experience By making sure that I have the herbs that I ordered and I really appreciate that what this company is doing and has done for me has been phenomenal. I am great to be a part of the herb affair community and also being able to better my health with organic herbs and learning how to synergetic put the herbs together as well as making my health better I once was type two diabetic, and now using the herbs from herb affair has been great. I am no longer on metformin so it has been great.
Quick response. Issue resolved expediently.
Kristine's swift reply to my email was a bit jarring, but in the best of ways. Normally, I'm waiting hours, or even days, for a company to reply ... and the helpfulness of their responses runs anywhere from helpful, to "why did you even bother writing back?" Not only was Kristine kind, friendly, and courteous, she was extraordinarily helpful! I am someone who cares more about how a company treats its customers than anything else and, thus far, Herb Affair and Kristine have made my experience top notch!
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