At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence.Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals.We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible.With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters.Visit us at HerbAffair.com and experience the difference!
Written by the business, not verified by us.Herb Affair (herbaffair.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-26.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff for providing exceptionally fast and helpful assistance whenever unexpected order issues arise. Consumers genuinely love the high quality products, enthusiastically mentioning that the items work wonderfully and make daily health routines much easier. Some reviewers were not happy with delivery times, noting that orders experienced significant shipping delays or took weeks to arrive. A few people also mentioned frustrations regarding product design, such as receiving items where parts did not fit together properly. Others felt disappointed when trying to contact support during these specific delivery and product complications.
Auto-generated from all reviews of this business. For reference only.I had an excellent experience with Herb Affair! My package unfortunately got lost during delivery, but their customer service was outstanding. As soon as I reached out they responded quickly, handled the situation professionally, and send out a replacement right away. I’ll definitely continue to support and recommend them to others!
Great customer service! I look forward to ordering more products in the future.
My experience was very pleasant and reassuring as a customer.
I was promised that the mistake I made during the order process would be resolved and it was handled quickly.
The product is FABULOUS! & the customer service's communication thru Kristine is ALWAYS prompt, thorough, clear, & you can see her smile thru her responses. 🙂
First off I love these products, the entire system is so helpful and easy to use and making my own supplements has helped me to get exactly the nutrients my body needs at an affordable price! I recently received a shipment of capsules that was mishaped and didn't work well with the filling system. I hadn't even opened the package within the 60 day guarantee but when I reached out about the product they were so quick and helpful with their response. Not only is this an awesome company for their products but the customer service is wonderful too!
I appreciate the prompt response whenever a question is sent. A resolution is typically presented within the same day. I am so glad to have found Herb Affair!!!
I had an issue putting some herbal powder into my cart, I contacted Kristine and she was able to create an invoice for me very promptly and worked through my purchase every step of the way. Thank you!!!
This product is a scam. The device looks like it should work, but the capsule parts come deformed, so when you try to press them together they don't line up and won't lock together. The result is a BIG mess. I am angry and extremely disappointed
Very courteous, helpful, understanding and quick to respond. My experience was wonderful and truly satisfying !!! I would have given 10 stars if they were available!!!! Thank you
Kristine responded quickly and attached the pdf I requested instead of sending me a link to retrieve it from. She was very kind and courteous.
Excellent experience! I had forgotten to apply my discount, and they responded immediately and added it to my total. Great people that take helping you out seriously.
Great customer service always resolve issues quickly above all they are very kind .. exceptional customer service
I'm so grateful for Kristine's quick service to correct my mistaken shipping address! She was quick and efficient and I'm looking forward to receiving my product!
Herb affair has not only absolutely wonderful products, but also an amazing response team. I have been ordering from them for a while and had wrong products ordered once (it happens, I get it). I emailed the recommended account for help with fixing the order. Although it took about one week for a response, Kristine was kind in her response and is currently fixing the order. I am very grateful for great customer service and great products! Highly recommend!
I was looking for a capsule filler for bulk supplements. I found HerbAffairs, Capsule-It, and decided to give it a try. They shipped quickly, it arrived shortly after purchase. Well constructed and comes with easy to understand instruction pamphlet. I had a tiny issue and constacted the company. Kristin responded immediately and went above and beyond expectations to sort my issue out. I am glad I made the purchase from Herb Affair, the capsule-it is worth its weight!!
Great business . Very response and professional. I recommend! Amazing customer service .
I have an issue with theft in my neighborhood when it comes to packages and Kristen was very understanding 🙏🏼instead seeking a replacement !! The response was in a timely manner and i really appreciate the customer service. Ill be waiting for it to come still but just based off that i know i wouldn’t have any further issues and if i have any questions i am assured that they will be answered and dealt with !!!I would definitely be ordering more items!!!
Quality concept, product, and support team! I am recommending Herb Affair and their capsule filling machine to my friends. Let thy food be thy medicine.
Product arrived on time and in beautiful packaging, there was a slight problem with the unit. Sent an email to the support team describing the problem, they responded the same day and offered to replace it. Very impressed with the customer support and the quality of the product regardless of a small manufacturer error. Will be recommending to my friends, and anyone wanting to save money and fill their own capsules!
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