At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence.Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals.We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible.With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters.Visit us at HerbAffair.com and experience the difference!
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Is Herb Affair legit?
Herb Affair (herbaffair.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-26.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the supportive staff for providing exceptionally fast and helpful assistance whenever unexpected order issues arise. Consumers genuinely love the high quality products, enthusiastically mentioning that the items work wonderfully and make daily health routines much easier.
Some reviewers were not happy with delivery times, noting that orders experienced significant shipping delays or took weeks to arrive. A few people also mentioned frustrations regarding product design, such as receiving items where parts did not fit together properly. Others felt disappointed when trying to contact support during these specific delivery and product complications.
Auto-generated from all reviews of this business. For reference only.
I use my different sized Capsule-It machines regularly to make healthy supplements for myself and for family members. I have been on a quest to live and eat in a healthier manner, and in that quest, I have found this great tool to help in that journey. I have ditched the junk-filled supplements and make my own with pure ingredients from my own garden and other sources. I feel better than ever and the helps and tips that Herb Affair sends to its customers are invaluable.
This has been amazing for making my own supplements. From freeze drying beef liver for capsules to making my own holy basil and saffron capsules. It’s perfect for making supplements for our family. Our kids don’t complain about it either.
I love Love love the way Herb Affair offers their capsules already separated and the capsulating machine if amazing. I recently had a shipment not arrive to my home as the tracking had indicated and after checking every which way and checking with post office - Kristine with Herb Affair rectified my issue and helped me attain my order - I should get notification any time now of when I can expect it. I’m grateful!!
I ordered the wrong thing and realized it a few minutes later. I sent an email to support and Kristine got back to me in well under an hour. She corrected my mistake and kept me updated through the whole process.
This is what excellent customer service looks like. Thank you Kristine!
Great products. The capsule it capsule maker is such a time saver and easy tool to make your own capsules. Great variety of organic powders. Honest company they quickly took care of a usps delivery issue and resent a lost order. Highly recommend.
There was some sort of mix up after my order was placed and I received a text saying I had items sitting in my cart. I ignored that because I also had the confirmation email. But the next day I was sent an email from Kristine asking if they could help with anything before my cart expired, so I responded and asked if she could look at my account, I gave her the details of my order and asked if it had been processed or not.
Within minutes she had responded and let me know everything was in order.
I received customer service that was efficient and cheerful ♥️
I’m excited for it to get here!
I ordered my first machine from someone else and then when I got my second one from Herb affair it came in a really nice reusable box. The first one i had to go buy a box for all the parts. My third one I ordered the wrong one and noticed it right after I ordered it and I wrote Herb affair and they changed it right away. I have had all good experiences with herb affair. Im glad I found them
Accidentally ordered the wrong size capsule maker. Kristine was able to update the order to the correct size almost immediately despite terms & conditions stating no order changes. Excellent service! Also that was my 2ndorder, already have this machine for a larger size (000) capsule for making my own mushroom supplements and it works great! Very simple to use, works as intended, and clean up is easy.
The customer service of this company is outstanding! I made a mistake by duplicating my order and after emailing them my problem they responded immediately and resolved it. Their product is awesome! I’ve been using it for over a year. I recommend it highly!
I was having problems signing up for the Subscribe & Save option for several items and the system would only let me subscribe to one item, for some reason. Very frustrating when busy and in a hurry! (Grrr... computer technology!)
Kristine took care of the problem promptly and without hesitation. Now, I'm looking forward to my products to arrive on a scheduled date, before I run out.
Thanks, Kristine! ;-)
I had a tech issue where the item I wanted would not add to my cart. a different one would be added instead. kristine at teh help center got me squared away.
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