Reliable and stable
Not so long time to connect, but reliable and stable connection
About hide.me VPN
Data updated- Website
- hide.me
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 16 reviews
- Replies to negative
- 17% (3/18)
Do you own hide.me VPN? Claim this profile for free and start replying to reviews.
About this business
Hide.me VPN offers privacy protection, Wifi security, and encryption for a truly private web browser experience, regardless of your location. Try for free!
Written by the business, not verified by us.Is hide.me VPN legit?
hide.me VPN (hide.me) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 17% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
Worked for years until they shadow banned me
Worked for years until they shadow banned me. Unfortunately I just updated my subscription for another 3 years shortly before the shadow ban. I had to ask support what was going on and then they told me that they saw weird connection patterns from one of my devices. I asked for more details but they are ghosting me since (more than 2 weeks now). In the past I would have recommend their service, currently I’m telling everybody to stay away from hide.me since they don’t seem to be interested in a problem solution as soon as there is one. Cheers. Update: After a month or so they unbanned me for whatever reason. Still leaves a taste. Do whatever you like with that information. Raised the rating to two stars because of that.
Personal experience.
After my, latest experience with their customer. Support I had been trying everything, until there support representative. Patrick I asked him (are you telling, me I’m screwed? His reply unfortunately yes you are screwed. Direct quotes from. My side and our exact words.
HIDE ME
HIDE ME , SPY AND VIRUS PROGRAM ,NOT WORKING AND IMPOSSIBLE TO DELETE EVEN WITH UNINSTALLER Company Fraudulent main task to spy for people and get your privet info. Do not install , you cannot remove it !!! Need to totally clean hard drive to factory setting!
Awful
Awful, 16RAM laptop and this app takes 10 minutes to load up and slows your laptop waaay down, took 20 minutes to uninstall. Avoid!
Hide.me cut ur wifi by 99%
Without hide.me 300mbits With hide.me 2.5mbits. nice.
efficient
efficient, high-performing VPN
In Russia this VPN is very blocked
In Russia this VPN is very blocked, so I would like it to connect more often and bypass all kinds of blocking). But I'm still very pleased with it
The only VPN I will ever use
I’ve been using Hide.me for over two years and whenever I needed help setting up or with something similar, their customer service was always quick to assist. The VPN itself is incredibly user-friendly and offers a range of settings to suit your needs. The website also provided plenty of helpful information. Today I contacted customer service about a subscription charge I forgot to cancel. I received a prompt response and the full amount was refunded to my PayPal the same day. I look forward to using your services again!
Recommended
The free version is quite effective for what I need to do. Fast and reliable
according to my expectations
The Linux CLI is a virus
The Linux CLI provided by hide.me is nothing more than a virus. It refuses to connect to the vpn servers, breaks your internet connection by setting an ip rules and, when you fix that, installs a a cronjob to persistently write the rule back into the ip rules. Took me four hours to get rid of this garbage. UPDATE: I spoke to your help team via your Zendesk chat on your site. I logged in with the same name and email address. I couldn't care less if you "have a record" of this or not. Stop attempting to discredit bad reviews on Trustpilot. Take the criticism and improve your service.
Reply from hide.me VPN2025-09-21
Thank you for providing your contact email. Unfortunately, we don't have any record of you reaching out to our customer support, so we couldn't assist you with your setup before. Hide.me CLI is an open-source tool available on GitHub and is verifiable as such. Can you please point out to us where exactly, in the code, does our client install a cronjob. Thanks in advance!
worst support ever
worst support ever it works until u have problem if u have problem support wont help u and simplier find and buy other vpn
Reply from hide.me VPN2025-09-18
Hello! You don't seem to be willing to share details about your problem via Trustpilot's system, perhaps you can point us to your issue here? Trustpilot is losing its reputation by allowing unverified claims to stay online. One of the corner stones of our VPN service is our customer support. That is why we would really like to hear when did you pass through our hands and how is it possible that we've given up on you. Thanks in advance for replying!
I'm absolutely grateful to have a…
I'm absolutely grateful to have a reliable experience with your support staff. My previous service made me jump through hopes to finally cancel their service. Since migrating to "hide" it's been more than satisfactory, and the human touch is far more beneficial to articulate the problem set.
The best of the BEST!!!!
The best of tehe BEST!!!!
works like a charm
Unlimited free but too limited in term of connectivity
not sure about paid one, but unlimited free try not worth it. Connected, if not slow, nothing loaded in my browsers.
very nice and useful VPN
All good
All good. nice.
totally obscure
totally obscure for 3 years now. no longer gigged by isp provider.
CyberGhost VPN
Proton VPN
allsafevpn.com
ExpressVPN
StarVPN
PureVPN
Symlex VPN
StrongVPN