With 20 years of experience in shoemaking, Hobibear focuses on footwear design and development with a sustainable philosophy and a focus on foot health!
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Is HOBIBEAR.COM legit?
HOBIBEAR.COM (hobibear.com) has a 3.0 out of 5 rating on OK.one, based on 546 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 37% give 1 star; The business has replied to 34% of negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Customers frequently expressed frustration regarding the complicated return procedures, noting that getting a refund or contacting support for help turned into a massive headache. People also pointed out that orders often arrived in incorrect sizes or suffered from poor quality materials, leading to damaged items that felt uncomfortable to wear.
Some people were satisfied with the affordable prices and found specific styles to feature a wonderfully comfortable and wide toe box. Other buyers also shared positive experiences, mentioning that their shoes arrived looking great and held up nicely through regular daily wear.
Auto-generated from all reviews of this business. For reference only.
Extremely easy to purchase! I saw the ad and within 10 minutes, had checked out. The pricing was transparent and there were no weird or high shipping/processing fees.
When I received the shoes, and tried them on for the first time, I was over the moon!!!
So comfortable, so sleek and great for my wide feet. The first day I wore them, I went to the gym, then worked an 8 hour bartending shift. When I got home (12 hours of wearing these shoes) I forgot I had them on and my feet/legs were not sore like normal.
I will be purchasing more!!
Reply from HOBIBEAR.COM2024-10-05
Dear Customer.
Thank you very much for your high opinion of our products! We are thrilled to learn that the entire process from purchase to wear went so smoothly and pleasantly for you, especially since our shoes provide comfort for your wide feet. This kind of feedback means a lot to us, and it's our greatest honor to help you stay comfortable in the gym and at work.
We also very much look forward to serving you again. If you have any additional questions or need assistance, please feel free to contact us. We look forward to your next visit!
Sincerely
The order to so long to get here, and the quality of the shoes was low.
Reply from HOBIBEAR.COM2024-09-12
We apologize for the slow delivery. We will endeavor to improve our logistics services to ensure that future orders are delivered more quickly. We apologize for any inconvenience caused. Regarding the quality issue we will investigate and solve the problem as soon as possible. Thank you for your patience and understanding and we hope you continue to enjoy our products! If you have any other questions or needs, please feel free to contact us!
I love these!! Comfortable, stylist and affordable. My feet thank you!
Reply from HOBIBEAR.COM2024-09-12
Thank you very much for your positive feedback! We are happy to hear that you like our products and that they fulfill your needs. Please feel free to contact us if you have more feedback or need assistance. We hope you continue to enjoy our products!
No order slip in package. Otherwise everything was good!
Reply from HOBIBEAR.COM2024-09-04
Thank you for your feedback. We currently do not include order slips in our packages, but we will consider your suggestion and may incorporate it into our packaging process in the future. If you need any assistance or have any other questions, please feel free to contact our customer service team, and we will be happy to assist you.
Sizing was accurate. Shoe is as described and comfortable for me.
I'd have given 5 stars but Hobibear choice of bungee cord shoelaces is absurd. No way to accurately adjust lace tension.
Reply from HOBIBEAR.COM2024-09-03
Thank you for your feedback. We are glad to hear that the shoe sizing is accurate and comfortable. Regarding the design of the laces, we understand your distress and apologize for not meeting your expectations.
We will take your comments back to our product design team to improve the product in the future. If you have any good suggestions you can also let us know, we are looking forward to hearing from you, or if you have any other questions that require further assistance, please feel free to contact us.
Thank you again for your valuable feedback.
Information about delivery was a little slow in arriving by email.
Once the package was shipped it arrived in a timely manner.
Reply from HOBIBEAR.COM2024-09-02
Thank you for your feedback! We are very sorry for the slow response. We will work hard to improve our customer service to ensure that you can contact us better. Thank you for your patience and understanding, and we hope you continue to enjoy our products! If you have any additional questions or needs, please feel free to contact us
Product was as advertised, shipped quickly and a quality product. Highly recommend.
Reply from HOBIBEAR.COM2024-09-02
Thank you for your kind words! We’re delighted to hear that you’re pleased with the product and our service. If you have any further questions or need assistance, please don’t hesitate to reach out.
Wish I had read the reviews before I ordered. They state at point of order that delivery is within 10 days, it's 1 to 2 days processing and 5 to 7 days to deliver, despite it being 12 working days since I placed my order I have yet to receive it.
I need these shoes for tomorrow - or 12 working days after I placed my order.
Very frustrating.
They left China 4 working days ago and have just arrived in Belgium today, it actually took 7 days to process before they were even shipped . The air miles and inconvenience of not receiving my shoes is enough for me to never bother again.
I'm on my feet for up to 17hours a day and thought these would help keep my feet healthy, instead I have just ended up with a headache.
Even if they don't fit it looks like a nightmare to return them, (from the comments here), despite the promise of 'free returns' on their website.
Very frustrating and I feel incredibly misled.
Reply from HOBIBEAR.COM2024-08-25
I'm sorry to hear about the inconvenience and frustration you experienced with your order. Your feedback is invaluable and we take issues like this very seriously.
We sincerely apologize for the shipping delay. We will work hard to improve our logistics services to ensure that future orders are delivered faster.
Regarding returns, we are here to help you every step of the way. If you need to return an item, please contact our customer service team and we will guide you through the process to ensure your return is processed smoothly and promptly.
We value your satisfaction and are committed to doing right. If there is anything else we can do to resolve your issue or if you need further assistance, please let us know.
Again, I sincerely apologize for the inconvenience and thank you for bringing this to our attention. We appreciate your patience and understanding as we work to resolve these issues.
All good, very adjustable and easy to work with. Just a bit long delivery time, but still acceptable
Reply from HOBIBEAR.COM2024-08-08
Thank you very much for your feedback. We are happy to hear that you are satisfied with our products. We apologize for the long delivery time and we will work hard to improve our logistics services to ensure that future orders are delivered faster. If you have any other suggestions or need further feedback, please feel free to contact us. Thank you again for your feedback and patience and we hope you continue to enjoy our products!
Sincerely Greetings.
Truly shocking company. Refuses to provide a returns address until proof shoes are not worn. Asked to return shoes one day after delivery due to sizing, multiple emails trying to stop me returning them. Then asking for proof to delay the process. A right pain! They don't seem to understand UK online retail law.
Reply from HOBIBEAR.COM2024-08-06
We are sorry to hear about the problem you experienced and sincerely apologize for the inconvenience. We value every customer's experience and opinion and hope to be able to resolve your issue and improve our service.
We have received your return request and are actively working on it. We apologize that there may be some delay in our response. If you would like to provide us with your order number or other relevant information, we will follow up on your return request as soon as possible and ensure that you receive a satisfactory solution.
I have a very narrow foot so when I lace shoe up
It puckers a bit because of wide toe area, but other than that very well made and comfortable , wish you had blue ones , and make dark soles , white ones get dirty fast in Colorado.. worth the 2 week wait..
Reply from HOBIBEAR.COM2024-08-06
Thank you for your feedback on our products. We are glad that you are satisfied with the craftsmanship and comfort of the shoes, this is a great encouragement to us. We will communicate your feedback and suggestions to our design team for future product improvement and optimization. If you need further advice or suggestions for adjustments, please feel free to contact our customer service team.
Regarding your request for blue shoes and dark soles, we will consider adding these options to our product line. Your input is very important to us and helps us to continually enhance and improve our product selection.
Thank you again for your valuable input and support. We look forward to the opportunity to provide you with better products and services in the future.
Second order because something went wrong the first time, however thats not the important part, this company gave me a deal and helped me out to get this pair..... Which I love!
Reply from HOBIBEAR.COM2024-08-01
Thank you for your feedback! We are happy to hear that you are satisfied with our shoes, and we will continue to provide excellent service to keep you happy, and we hope you continue to enjoy our products! If you have any other questions or needs, please feel free to contact us!
Great service! Initial order missed one item, but after contacting Customer Service, it was received quickly. These are the MOST COMFORTABLE shoes I have EVER had! I will certainly buy them again!
Reply from HOBIBEAR.COM2024-07-27
Thank you for your kind words and your interest in us. We are happy to hear you say that our shoes are the most comfortable shoes you have ever worn! However, we apologize for the initial oversight. Providing excellent service is our top priority, and we are pleased that our customer service team was able to resolve the issue in a timely manner. Your satisfaction is important to us and we look forward to serving you again in the future. If you have any further feedback or questions, please feel free to contact us.
I have a terrible time with my feet hurting at work, after working at a desk for 3 years my new job at a grocery store was killing me! Then I remembered I had ordered these barefoot shoes and had never worn them. One night at work and my feet felt amazing!!!! So thankful I found these!! Ordered another pair today for the gym too!
Reply from HOBIBEAR.COM2024-07-27
Thank you for sharing your experience with us! We are happy to hear that our barefoot shoes made such a positive difference in your work at the grocery store. Providing comfort and support is our top priority, and we're glad that our shoes alleviated your discomfort.
If there is anything else we can do to help you, or if you have any questions about our products, please feel free to contact us. We will make sure you continue to enjoy your experience with us.
Hobibear barefoot shoes are wider at the toe and provide more stability than other barefoot shoes on the market. I have two other brands and Hobibear's selection of colors and styles fits my lifestyle. The barefoot shoes allows me to walk with comfort, extending my work day and my play.
Reply from HOBIBEAR.COM2024-07-16
Thank you for your feedback and support! We're delighted to hear that our Hobibear barefoot shoes are meeting your expectations with their wider toe design and enhanced stability. Our wide selection of colors and styles aims to complement various lifestyles, ensuring comfort throughout your day, whether at work or play. If you have any more comments or questions, feel free to reach out. We're here to help you continue enjoying your experience with our products!
Thank you for your feedback! We are very happy that you are satisfied with our shoes and fast delivery service. If you have any other needs or require assistance, please feel free to contact us and we will be happy to assist you!
Thank you for your feedback on our products! We are happy to hear that you are happy with your shoes and we hope you continue to enjoy our products! If you have any other questions or needs, please feel free to contact us!
best product, i I recommend it, try it and you'll love it, believe me
Reply from HOBIBEAR.COM2024-07-12
Thank you very much for your recommendation and feedback! We are very happy that you like our products. Your recommendation means a lot to us and we will continue to work hard to provide even better products and services. If you have any other suggestions or need help, please feel free to contact us, looking forward to providing you with more surprises and satisfaction!
Excellent sandals delivered fast at a very affordable price. I ordered some more.
Reply from HOBIBEAR.COM2024-07-03
Thank you for your positive feedback! We're thrilled to hear that you're satisfied with our sandals and our delivery service. If you have any more questions or need further assistance, feel free to reach out to us. We're here to help!
Shipping was a bit slow but the flip flops are very nice! Fits to size!
Reply from HOBIBEAR.COM2024-06-12
Thank you for your feedback on our products! We are happy to hear that you were satisfied with the flip-flops and that they fit perfectly. We are very sorry for the slow shipping. We will work hard to improve our logistics services to ensure that future orders can be delivered faster. Thank you for your patience and understanding, and we hope you continue to enjoy our products! If you have any additional questions or needs, please feel free to contact us
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