Slow to start manufacturing, lining needs re-stitching…
I have to get parts of it re-stitched because the lining is coming apart. It was delivered late due to late start of manufacturing. And on another garment I bought all the buttons fell off. Quality control needs to be improved.
Hello Rakihia, I’m very sorry to read about your experience. It is disappointing to hear that the lining is coming apart and that the garment will need re-stitching, especially after also experiencing a delay caused by a late start in manufacturing. I also understand your concern regarding the buttons on a previous garment. Quality control is extremely important in made-to-measure clothing, and I sincerely apologize that your experience has not reflected the standard we aim to provide. Your feedback is very valuable and will be shared with our production and quality teams so we can keep improving. Kind regards, Jonathan Blasco Senior Experience Manager