The representative that answered my…
The representative that answered my call was very helpful and took extra time to complete my order. I truly appreciated her time and efforts.
About Hodges Badge Company, Inc
Data updated- Website
- hodgesbadge.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 100% (3/3)
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About this business
Hodges Badge Company is the number one custom manufacturer of quality ribbons, rosettes, medals, presentation silver, sashes and buttons in the United States. We are truly the FIRST PLACE for AWARDS®. Our company has been family owned and operated since 1920. Our products are high quality, and competitively priced. We guarantee customer satisfaction. All of our products are manufactured in Washington, Missouri. Our corporate office is in Portsmouth, Rhode Island. Together, Hodges Badge Company has over 150 dedicated and knowledgeable employees to serve your needs.Every year we turn more than 12 million yards of satin ribbon into rosettes, flat ribbons and neck ribbons for medals. We also make more than 1 million medals and 100,000 exhibitor numbers annually. We sell our products via catalogs and the internet to horse show managers, dog show managers, schools, sports and recreation, fairs/4-H, and retail markets.If you need a simple way to order quality, affordable horse show awards, school awards, or sports awards - Hodges Badge Company’s one-stop-shopping makes it easy to recognize your participant’s accomplishments. Choose from a wide variety of awards including ribbons, rosettes, sashes, medals, and other great awards.Contact Hodges Badge Company today – We’d love to hear from [email protected]
Written by the business, not verified by us.Is Hodges Badge Company, Inc legit?
Hodges Badge Company, Inc (hodgesbadge.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting helpful and friendly staff who make ordering smooth and stress-free. Consumers also consistently love the stunning designs, vibrant color choices, and top-notch quality of the custom ribbons and awards provided for their special events. Some reviewers were not happy with specific custom details or experienced minor difficulties during the online ordering process. People noted occasional disappointments regarding missing information on final event proofs or small navigation obstacles on the website. A few individuals faced challenges with website navigation or understood customization options differently.
Auto-generated from all reviews of this business. For reference only.What people say
Great service
Easy ordering, great follow up and customer service.
Details are Important
I appreciate Hodges attention to detail. We had two phone calls verifying information when comparing it to previous years order. THANK YOU. We were late in placing our order, and luckily we discovered this before it was too late! Again, your attention to detail is upon & beyond. THANK YOU THANK YOU
My order arrived on time and the…
My order arrived on time and the designs were perfect!
Great customer service
Great customer service! Great quality and real pretty ribbons. Came earlier than expected also.
Orders in the past have always been…
Orders in the past have always been great. The ribbons have been beautiful. We have both IEA team and regular Horse Shows. This past order however, was a disappointment. I had ordered just champion and reserve ribbons. And I did it over the phone instead of online because I knew I was going to need a rush and I wanted to make sure it got done properly. The young lady I worked with was fine very professional and very helpful. However, she asked me if we would be using our regular logo and I said yes. Now in my opinion a logo involves colors and if she looks back on our previous order, she will see that the center of all of our 1st thru 6th place ribbons have a black center with gold. Well, our ribbons did not arrive with black with the gold horse. They arrived with center colors, I don’t even know who decided on those colors, with our gold horse. When I called about it I pretty much was told (in a very nice way) this was your way of doing it. She actually admitted that she sees that our previous order was done with the black/gold but since I’d not ordered the champion/reserve prior that it was how you do it. Sorry but that’s hardly a great answer. Obviously I would’ve thought someone might had called and asked about the center color. If there was another place to get ribbons of quality I’d probably go there. It’s not the mistake that bothers me; mistakes happen. It’s just the response was just so disregarding.
Reply from Hodges Badge Company, Inc2026-07-17
Top Notch Equestrian Centre, Thank you for your continued business and for taking the time to share this feedback. I am truly sorry for your recent experience especially because you’ve had such positive orders with us in the past. You are absolutely right in your expectations. When you referenced your regular logo, we should have taken the extra step to review your previous orders and confirm the center color, particularly since your established design includes the black and gold combination. Even though this was your first order for Champion and Reserve ribbons, that is not an excuse, it was an opportunity for us to ask questions and ensure consistency, and we missed that. More importantly, I am very disappointed to hear how your follow-up call was handled. While the explanation may have been intended to clarify, it clearly did not reflect the level of care and partnership we strive to provide. You deserved a solution and a conversation, not a response that felt dismissive. I am currently reviewing this internally with our team so we can address both the ordering process and how we communicate in situations like this. We should have offered options — including providing black discs that could be applied by you over the existing disc center and worked with you to make this right. I would truly appreciate the opportunity to correct this for you. I will reach out to you tomorrow. Thank you again for your honesty and for your past loyalty to us as it truly means a great deal, and we are committed to doing better. If I miss contacting you as you are unavailable, please call me at 800-556-2440 and ask for Jenn Hodges, noting what your org name is and that I am wanting to speak to you. Sincerely, Jenn Jenn Hodges Director of Customer Service
Great service
Made it really easy to place and recieve our order while being easy to communicate with throughout the whole process
The Customer Service team was very knowledgeable and patient.
The Customer Service team was very good! They asked the right questions to get our results.
Amazing customer service…
This is the best example of great customer service I’be experienced in a long time. The staff saw a repeat email address attached to a different organization and contacted my by phone & email (covering all the bases) to find out if these orders needed to be recorded as separate organizations with the same buyer. Just amazing!
From my order on line -customer…
From my order on line -customer service-attention to detail... aaaammmazing..my end result of the dog award was beautiful... ya all rock🌈🦋👍
they resolved my issue
Everything and More
I was very nervous about placing this large order. However, the staff answered all my questions and assured me that I would get everything we talked about. I was relieved that the ribbons were exactly as ordered and perfect for our event. Thank you for all your help. These will show beautifully at our quilt show. Our quilters will cherish them with pride.
the person who took my order was very…
the person who took my order was very helpful and thorough, guiding me through all the different parts of my order. I was very pleased with the outcome.
Their customer service is exceptional
Their customer service is exceptional! I had ordered 6 RACH ribbons thinking that would be plenty for one weekend. It wasn’t. I needed one more. So I ordered it after the event. To save me money they made two and the cost was less because of the reduced handling charges due to not meeting minimum order in the original order.
Love my ribbon
Love my ribbon! Easy to work with staff on getting just the right ribbon
Quality product, exceptional service!
Not only is this a quality product, the company was exceptional in their communications. The product arrived on time as specified. Will definitely use them again!
Great Folks, Great Products!
Great folks to work with, beautiful ribbons, make deadlines as scheduled, often even ahead of time. I highly recommend Hodges Badge Company!
Excellent finished product
Excellent finished product, great customer service, website very efficient.
Your customer service is good but shipping extrodinarily expensive
Your customer service is good but I paid $49.50 for a pack of flat ribbons. And the shipping was $50. For a pack of 50 flat ribbons (2 inches long), that seems excessive.
Reply from Hodges Badge Company, Inc2026-07-13
Hi, Thank you for bringing this to our attention. I see that the order you’re referencing is currently still in-house and was placed last week. I completely understand your concerns and appreciate you reaching out. We will have someone contact you shortly to review alternative shipping options for your order to Alaska. Please note that we typically do not use USPS, as it does not offer guaranteed delivery. This is why the UPS options are higher in cost—they provide guaranteed service and delivery timelines. Thank you again for reaching out. Sincerely, Jenn Hodges Director of Customer Service
This is the best and only place I get…
This is the best and only place I get my ribbons and trophies thank you
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