Customer service was very helpful and…
Customer service was very helpful and patience . Customer name Adam
About Holidaybreakz
Data updated- Website
- holidaybreakz.com
- Category
- Travel & Vacation
- Location
- United States · Fresno
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 89% (16/18)
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Is Holidaybreakz legit?
Holidaybreakz (holidaybreakz.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 81% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 89% of negative reviews. Last updated 2026-08-11.
What people say
Booked flight not available and tried to scam me for more money
We booked round trip flights for 2 and paid $278 plus $60 for cancellation protection fee. 6 hours later the company notified us that the first leg of the flight was okay but there were no economy seats available on the return flight and we would have to come up with an additional $989 to fly first class. We asked for a cancellation of the $278 and they refused because the cancellation protection fee didn't apply. The agent was not helpful and obviously kept reading from a script for customers trying to cancel their bookings. I will never book through Holidaybreakz again and I would not recommend them to anyone.
Customer Service Rep. - Saige
I would like to share my customer service experience with Saige. Although I was upset and angry Saige maintained her composure. She calmly and professionally explained their side of things. She resolved the issue and graciously forgave me for my unkind tone. Thank you, Saige!