K
Keith · 5 reviews · Verified · Experienced 2026-06-28 ·
★★★★★
Holidu (holidu.co.uk) has a 4.2 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Thank you very much for your trust. I will be happy to host you again.
Booked an apartment for a few days. When we asked how the check in works, they said the host would be at the accommodation. When we arrived there, nobody was there so after contacting a few times and being told we would be called back in a few minutes (they never called back), we got a message that the booking was cancelled while we were already at the accommodation. They left us there with no further information and we never heard from them again.
Good communication and information. Checking we have all the information required including route.
Great communication throughout the booking fast replying
Just great property’s easy to navigate great site!
First of all my administrator Mrs Stafylaki Iro is the best! She helps me organise my business and she is always very supportive! The platform also helps me organise my reservations!
Yes, most things were very easy, so we were pleased.
Contact was easy and booking details were clear and simple to access. The AI chat bot was ok but it was difficult to speak to an actual person when we had questions we needed a human to deal with - fortunately our host was incredibly helpful.
Very easy and efficient to book with Holidu, and they were very responsive to all my questions and enquiries. Their local representative at the property was very friendly and helpful.
Initial payment was rejected but no explanation but probably not your fault. Otherwise booking system fine.
The Holidu website was easy to use and all communications were goo.
Customer service is excellent and quick to respond to any issues or concerns. Last year a new toaster was delivered next day when I mentioned a fault. This year outdoor seating cushions were replenished and old ones taken away.
This apartment was amazing, we had such an amazing time staying here , it had everything we needed and very clean and comfortable, our host stayed in touch with us , I would stay here again and recommend it to family and friends.
Company correspondence excellent throughout. Will book again no doubt
106 reviews matching