Great experience
Great experience and would use again
About Holidu
Data updated- Website
- holidu.co.uk
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 106 reviews
- Replies to negative
- 0% (0/17)
Do you own Holidu? Claim this profile for free and start replying to reviews.
Is Holidu legit?
Holidu (holidu.co.uk) has a 4.2 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 81% of reviews are 4 stars or higher and 16% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Support for hosts, disrespect to guests.
When someone mentions a AI response tool, then you know things are wrong. All 3 parties involved with this disgraceful incident would be ashamed if they valued guests. Although. I would credit them with responding promptly, they definitely cannot be trusted to be fair and impartial. In short we were reasonable requesting a refund given that the site amenities were not as advertised, there was no communication and no attempt to make our stay bearable. Complete failure to support, given the problems as was their partner Travelnest. In my opinion allowing a host to make their own decision to refund in light of the appalling service, shows a complete disregard for the person who has booked and is in no way the professional company should behave
Everything was exactly as we expected…
Everything was exactly as we expected and all arrangements were easy to complete.
The customer service was very…
The customer service was very responsive.
Simple to book great search facility
Very clean spotless apartment
Very clean spotless
Helpful speedy responses to my queries
Terrible company to deal with
We found the company to be truly awful to deal with they couldnt care less and had no interest in helping with anything. They sent ineffective links and when I e mailed them about it they just sent the same links that did not work. The security depoist of £250 on the paperwork it stated that if you left any light on or even 1 piece of rubbish in the appartment you wouild lose your £250. The whole thing felt like an opportunity to stuch you up all the way through. When the deposit was originally paid back it was less than what I paid no issue at all with the prtoperty but I can't be bothered to chase it up just better to put it down to experience and move on and try and encourgae others not to use them. The property was also massively over priced and right above bars open all night wiht so much noise none of which was in the details.
Communication with Holidu was very good…
Communication with Holidu was very good and queries were answered almost immediately. They were really helpful with check-in and the accommodation was spotlessly clean and of high quality.
The ease of booking
Everything was as advertisied.
Really easy to book and there web chat…
Really easy to book and there web chat answered most of my questions. Customer service appears to be there priority which is great to see.
The villa was as advertised.
The villa was as advertised. Great location. Great facilities. Great support. Great Holiday
It was fast and very straightforward…
It was fast and very straightforward when booking with a company I have never before used. I will write an honest review after my return. Having used another well known booking.com type agent in the past we have been very disappointed with the quality of the accommodation. Let's hope this one fits the description as per the photos and location. KP
Very good
Very welcoming and very clean cottage with everything that you wanted to hand. Would most definitely stay there again.
Short break in wales Everything was great and went smoothly…
Everything was great and went smoothly but I personally feel the booking charge was excessive and it would make me hesitate to use again
A great find!
The house was in a lovely quiet spot with great views and a lovely pool. The owners were super friendly and helpful. We would definitely recommend for those that want to be able to unwind in peace. We will go back again.
Brilliant process thankyou from a…
Brilliant process thankyou from a return customer
Kept the money didn't answer
They didn't notify the Airbnb host about my arrival and they then hold up my money even if the host wanted to refund me. No customer support only AI vomit. Scammers.