Holykity (holykity.com) has a 1.6 out of 5 rating on OK.one, based on 117 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 79% of reviews are 1 star, a relatively high share; The business has replied to 23% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-25.
They illegally use influencer's post to promote their clothing. However what you get is extremely poor quality and incorrect sizing.
I tried to return for a refund but they tell you it’s expensive and better that you just keep the clothes.
NEVER EVER buy from them
Reply from Holykity2024-11-29
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
No one buy here please. 2 dresses for 89$, oversize, horrible quality.. they try to convince you to keep it because the cost of returning is even more expensive and they take no responsibility. Worst costumer service I’ve seen in my life. Disappointed. 🙄
Reply from Holykity2024-11-29
Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
Terrible quality. Misleading photos. Cheap fabrications. One of the items I ordered came completely unrecognizable from the images as advertised. I emailed them asking if they sent me the wrong item.
Overall, I wasn’t expecting much in the first place considering the price points…but wow this was shocking.
The store gave me an incredibly hard time with my return. We sent 12 (TWELVE) emails back and forth before they went completely silent.
What they shipped me feels criminal. I have never been so blatantly ripped off.
REPLY: My order number is HKG1941
Reply from Holykity2024-11-29
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
Sizing is completely wrong. Zero customer service.
Sizing is completely wrong. Zero customer service. Tried to return items only to be told it would be better for me to just keep them. Just don’t bother.
Reply from Holykity2024-11-29
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
Scammers
Do not buy here , as everyone is saying have to pay to return the rubbish to China . Does not say this in their website on returns .
Can we complain to trading standard's , if everyone contacted them ! ??
They should not be allowed to get off with this , should be shut down !!
Reply from Holykity2024-11-29
Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
Never buy from this site. Yes they reimburses.... BUT you have to pay for the return to China. It's going to cost me more than the whole thing. The quality and print are not the same as on the site. DON'T BUY!!!!!
Reply from Holykity2024-11-29
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
Customer service was amazing. Received shoes that had a defect. Customer service offered to fix it with a gift card or refund. Amazing customer service that went out of their way to make sure I was satisfied. I will go to he to shop Holykity. They have amazing products and even better employees.
5 Stars!! My favorite store to shop online. Their clothes are quality and love the style. Customer service has always been super helpful and responsive whenever I've needed help.
Very happy of the quality of the clothes! Really good deal! Size are perfects, and communication with the company is fast and professionnal ! I recommand! And will review orders! Super style
I've had an incredibly reliable experience with Holykity. They really went above and beyond to help me with my situation. I love their products-they're great quality! The staff and customer service are top-notch too. Highly recommended!:)
Terrible quality, I ordered a dress which looked great on thier video . It arrived it was a different colour , badly finished off and generally tatty.
The offered $10 refund and said I had to send it back at my cost whic would have been £46 more than the cost of the dress .
Cheap Chinese rubbish .. don’t bother , save your money and buy from a more reliable store.
Reply from Holykity2024-11-29
Hello,
We are very sorry for the inconvenience caused. We will help you resolve the problem via the email.We have sent you an email and look forward to your reply,Thanks.
Worst customer service ever, super unprofessional and they refuse to refund me after my order “never arrived”.
I’ve asked them countless times to provide me with the name of the carrier so I could contact them and they reply with “pls don’t worry”
And when after 2 weeks of back and forth they never gave me a proper answer so I asked for a full refund which they said was “ not possible”
They’re the worst.
Reply from Holykity2024-11-29
Hello,
We are very sorry for the inconvenience caused,Could you tell us your order No. or the Email address you registered in our store?Then We will help you resolve the problem,Thanks.
I'm so pleased with my dresses fromh Holykity! I ordered two, and they're both stunning. Elena from customer service was incredibly helpful throughout. I highly recommend this website for anyone looking for beautiful dresses.
Dress came on time and in very good quality. My daughter was very happy and she looked beautiful for prom. Will be ordering again for my next daughters prom.
Products are high quality. Delivery is usually faster than the expected date. Returns are easy.
I've ordered from them probably a dozen times...they are reliable compared to other online retailers.
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