Angi Leads (homeadvisorpros.com) has a 1.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is poor. 94% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; 136 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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paul waky · 1 review · Experienced 2025-04-28 ·
★★★★★
I want to warn you about a company
I want to warn you about a company. If they call you, it's best to run away and not get involved. They are dishonest. At first, they kept calling me, and I ignored them. But then I decided to listen to the salesperson. It sounded good, and they acted like everything was real. They promised to keep me busy with leads.
In the first month, they gave me 6 leads, but none of them were real. When I called those customers, they had no idea what I was talking about. It seemed like the company created fake leads just to take my money. So, I ended up with 0 jobs and had to pay them $665. In the second month, I had 0 jobs again and paid another $665.
When I told them I didn't want to continue, they wanted to charge me 30% to cancel, which was $2560.25. I want to tell everyone that the best way to stop companies like this is to file a complaint. You can go to your state's attorney general and report them, and be sure to provide all your evidence.
Reply from Angi Leads2025-04-29
Hi Paul,
We thank you for your feedback as we are always working to improve the success of our Pros. We're sorry to hear about your experience with the leads, it is not the experience we want you to have. We’d be happy to fine tune your service areas and discuss options to provide you with more opportunities. Rest assured that it is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services. Feel free to contact us directly at [email protected] so that we can locate your account for review. You can also find commonly asked questions regarding jobs at bit.ly/4f7CNFY. We'll be happy to help.
Best,
Ammi, for Angi
Terrible company, as a business owner I would not recommend. I put a $750 credit line down when I first started using Angie in 6 months our company got 2 jobs and 5 legitimate calls. The rest were all scam some were credited back some were not. After finally getting my account canceled they still charged me for 2 separate leads that we didn’t receive. It’s a waste of money and the customer service is terrible. If it would let me give less than a one star review I would.
Reply from Angi Leads2025-04-25
Hi Braden,
Thank you so much for sharing your feedback with us.
We understand that this can be upsetting, as we want to make every professional's experience fantastic, and we assure you this is not the kind of service we provide. It is very appreciated that you brought this to our attention since it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. Please take into account that Angi rejects any type of scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We will be happy to assist you.
Best,
Estefany CX Team.
B
Beach City Stairs & Trim · 1 review · Experienced 2025-04-22 ·
★★★★★
My experience was horrible
My experience with Angie has been nothing but horrible. From the sales person who promised the world and provided a completely negative ROI. Do not trust what you are being told. All they care about is your monthly money and your results are the least of their concern.
Reply from Angi Leads2025-04-22
Hi,
Thank you for your review. We regret to hear that you’ve had anything but a positive experience, and this is not the experience we aim to provide. We'd welcome the opportunity to address any concerns you may have, as we are here to help by chat or by emailing [email protected].
We are here to help!
Best,
Ammi, for Angi
J
Joe · 1 review · Experienced 2025-03-08 ·
★★★★★
Its a scam
This company has the worst customer service second to Verizon. Please understand, if you enjoy spending more money each month on an ad then what you actually earn on that ad, Angies leads is for you.....Its a scam folks.....
Reply from Angi Leads2025-04-21
Hi Joe,
Thank you so much for sharing your feedback with us.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We will be happy to assist you.
Best,
Klaidy CX Team
M
Marco Nagle · 4 reviews · Experienced 2025-04-19 ·
★★★★★
As a contractor that receives leads…
As a contractor that receives leads from Angi leads i will say they are horrible. Out of the 3-5 leads a day i would get at a cost of $170-$270 a leads it's a scam. Most leads i call don't answer the call or emails. And the other would be for something other than what I do. I call them for a refund and the won't. They tell me that I received a lead and it's not on them to make sure it's real. (F) ANGI LEADS. THEY ARE THEVES
Reply from Angi Leads2025-04-20
Hi Marco,
Thanks for sharing your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help
Best,
Klaidy CX Team
B
Brian C · 1 review · Experienced 2025-04-18 ·
★★★★★
If I could give them less than a star I…
If I could give them less than a star I would. To all homeowners/developers, please call us directly and cut out the middle man. To all contractors do not use or get pulled into this services company. They do not send quality leads yet they charge you whether you receive the job or not. These leads are not cheap range from $45-450+. When you request a credit on a lead, they do not grant it and say they are charging for the opportunity. I was told leads can be credited and opportunities can not but it is not true. I was with them for 3+ years now.
Reply from Angi Leads2025-04-18
Hi Brian,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We will be happy to assist you.
Best,
Estefany CX Team.
I
Itc Golfing · 1 review · Experienced 2025-04-18 ·
★★★★★
Business owners beware they will sell…
Business owners beware they will sell you categories and tell you that those services include the service leads you’re requesting when they do not. then when you try to cancel the contract, they charge you a huge cancellation fee and absolutely treat you like you are in a legal office setting if you are a small business do not use Angie leads worst mistake I’ve ever made
Reply from Angi Leads2025-04-18
Hi there,
I hope this email finds you well
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
It will be a pleasure to assist you.
Best,
Klaidy CX Team.
big scammers, Don't lisen to them, Angi Leads and home advisor are the same sh..., My experience is they just want money. Heard many others say it’s a massive scam, it is true! Avoid them
Reply from Angi Leads2025-04-16
Hi Hipolito,
Thank you for your feedback.
We understand that this can be upsetting, as we want to make every professional's experience fantastic, and we assure you this is not the kind of service we provide. It is very appreciated that you brought this to our attention since it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. Please take into account that Angi rejects any type of scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We will be happy to assist you.
Best,
Estefany CX Team.
K
Keith Schultz · 1 review · Experienced 2025-04-16 ·
★★★★★
Horrible customer service for…
Horrible customer service for contractors. 1 in maybe 10 leads is actually good. Fake leads are sent and when you request credit for clearly bad leads they reject anyways, and when you call customer service they can't help you. It's purposefully set up to make a few hundred or thousand dollars from you with bad leads and then they dont care if you go away since you paid them however many hundreds of dollars for nothing. Basically an organized scam
Reply from Angi Leads2025-04-16
Hi Keith,
Thank you so much for sharing your feedback with us.
We understand that this can be upsetting, as we want to make every professional's experience fantastic, and we assure you this is not the kind of service we provide. It is very appreciated that you brought this to our attention since it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. Please take into account that Angi rejects any type of scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We will be happy to assist you.
Best,
Estefany CX Team.
Run away why you have a chance .
Sales guys will tell you something and contract obviously say something else .
There sales person will tell you that the home owner is choosing you first, yeah ,and four others are getting the same call.
All four contractors are getting charge for the same lead .Nothings change
You will also get false leads that don’t include your field .
Totally not organize .
Save your money
Reply from Angi Leads2025-04-09
Hi Ismael,
Thanks for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help
Best,
Klaidy CX Team
Great platfrom for local people and business owner!! Love it!!!
Reply from Angi Leads2025-04-08
Hi Earl,
Thank you so much for taking the time to provide feedback. We are happy to hear that Angi has been a great resource for you.
Have a fantastic rest of your day! 😄
Best,
Hector CX Team
Sales man promise high quality and very specific leads for my field of work. Leads are very vaguely detailed and none had anything to do with my work scope. 90% of the costumer would not even answer when called. Feels more like a scam then a legitimate business. You must call them to cancel your subscription and when I did they gave me the run around and transferred me to three different people. Finally I demanded they cancel it. Unless your a handy man willing to do any random little thing Angie is not for you!
Reply from Angi Leads2025-03-27
Hi Shane,
Thank you for taking the time to provide feedback about your experience with our team.
We apologize that your experience with us wasn’t positive. This is not the kind of service we want for you. We will work with them directly to address what happened here and increase the quality of our support in the future. We are always working to improve both customers' and pro´s experience. It's important to us that professionals are compensated accordingly. Please send us an email at [email protected]. We´d love to look into this for you.
We will be happy to assist you.
Best,
Estefany CX Team
Absolutely horrible. A few years ago it was useful but now I promise you'll spend more money on all the fake leads than you'll make from the few jobs you get. IT COSTS YOU MORE THAN YOU'LL GET! Ive actually gotten over 50 5 star reviews over the years but am exteremly close to just deleing it all together. The only reason i keep it is for when I'm absolutely desperate for work and even then its starting to be more of a financial liability. ADVOID THIS LIKE THE PLAGUE, I REPEAT YOU WILL LOOSE MORE THAN YOU GAIN WITH THIS PIECE OF SHIT APP.
Reply from Angi Leads2025-03-19
Hi Seth,
We are very sorry to hear that your experience has been anything but positive. We understand this can be annoying because we want each professional's experience to be excellent. We will work with them directly to address what happened here and increase the quality of our support in the future. Please take into account that Angie rejects any type of scam or suspicious practices. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please take into account that Angi rejects any type of scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We will be happy to assist you.
Best,
Estefany CX Team.
T
Tim · 1 review · Experienced 2025-03-07 ·
★★★★★
I am a service provider buying leads…
I am a service provider buying leads from this company. They are dishonest, lie, and are so close to operating a fraudulent business. if I treated my customers the way Angi treats its service providers the state Attorney General in my state would shut us down and prosecute us.
And Angi doesn't care. They promised me a call from a manager. Still waiting after a week.
To say they have zero ethics and operate fraudulenly is an understatement
Reply from Angi Leads2025-03-18
Hi Tim,
Thanks for your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help.
Best,
Klaidy CX Team
Angi Leads is a scam.
We own a cleaning business and we made a contract with Angi, paying $350.00/month for 13-17 leads, and the leads would be given to 3 other contractors in the area.
1. The leads are given to 20+ contracts in the area
2. They send us scammers, fake leads. Angi claims that they have no responsibility to verify their leads.
3.They charge for the same lead more than once.
4.They dont send the ammount of leads they promised.
5.They take 0 responsibility for their poor service and lack of quality.
DONT USE ANGI!
Reply from Angi Leads2025-03-18
Hi Caroline,
We apologize for any frustration or inconvenience this may have caused.
Please be assured that this is not the type of service we offer and we appreciate you letting us know as it helps us to improve so that this does not happen again. Please take into account that Angi rejects any type of scam or suspicious practices. We would like to find out more about what happened and provide you with the best service and support for everything you need, we are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help.
Best,
Estefany CX Team
A
Andrea Palacio · 1 review · Experienced 2025-03-01 ·
★★★★★
do no use their service!
do no use their service!! They will bill you without your authorization and the leads are complete trash.
Reply from Angi Leads2025-03-14
HI Andrea,
We are very sorry to hear that your experience has been anything but positive. We understand this can be annoying because we want each professional's experience to be excellent. We will work with them directly to address what happened here and increase the quality of our support in the future. Please take into account that Angie rejects any type of scam or suspicious practices. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. please take into account that Angi rejects any type of scam or suspicious practices. please send us an email at [email protected]. We´d love to look into this for you.
We will be happy to assist you.
Best,
Estefany CX Team.
I’m a contractor for Angi, this company rips off good contractors. We have a 5 star rating with Angi dating back to 2020 when it was home advisor. We were assured they’ve changed since becoming Angi… they have not. They Charge us $200 average for a client lead that’s empty, or sent me leads during non business hours then charged me for them citing I did not call back within the 1hr time frame I was contracted to. Brothers In Arms Construction LLC 5 star angi reviews, 4.8 google reviews, 5 star Yelp reviews… Veteran Owned and operated. Taken advantage of.
Reply from Angi Leads2025-03-14
Hi Brandon,
We apologize for any frustration or inconvenience this may have caused.
Please be assured that this is not the type of service we offer and we appreciate you letting us know as it helps us to improve so that this does not happen again. Please take into account that Angi rejects any type of scam or suspicious practices. We would like to find out more about what happened and provide you with the best service and support for everything you need, we are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help.
Best,
Estefany CX Team
Terrible!!!! Run don't trust Angi list. They charged me for leads when I didn't even get the job. I think they have people working for them to act like a potential customer just to get you to read their request so they can't charge you. It's a set up that's my opinion and that's why I will no longer be using angi list. Total Rip off
Reply from Angi Leads2025-03-14
Hi Nathaniel,
We appreciate your feedback, and we apologize if any experience you had was anything less than positive.
We want to give you better service and support in everything you need with our customer service. We would be happy to address this matter further and investigate the work quality issues you've experienced. Please take into account that Angi rejects any type of scam or suspicious practices. Please send us an email at [email protected]. We´d love to look into this for you.
Best,
Estefany CX Team.
J
Joey · 1 review · Experienced 2025-03-08 ·
★★★★★
I recommend Pinnacle Pool Service.
I recently switched my pool service company 3 months ago to Pinnacle Pool Service and I am so glad that I made that move. Pinnacle does a great job cleaning my pool. They are very consistent with their schedule. The pool guy always takes his time with cleaning my pool and always leaves it clean and no mess. The water is always clear and no sight of algae. I definitely would recommend Pinnacle Pool Service to my friends and relatives.
Reply from Angi Leads2025-03-09
Hi Joey,
Thanks so much for sharing your feedback about this pro!
We are so pleased to hear that they did such a wonderful job with your pool. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.
Hope the rest of your day goes well! 😁
Best,
Hector CX Team.
D
Desert Sage Systems · 2 reviews · Experienced 2024-12-24 ·
★★★★★
Not worth a contractors time for our…
Not worth a contractors time for our line of work. Leads are terrible, overpriced per lead charge. I’d steer clear and look into something different. Customer support is a total failure as well. Here is some helpful material to contractors: Google or search the lawsuit they had to pay in 2023.
NOTICE TO CONTRACTORS THINKING OF USING THIS, READ THE REVIEWS CONTRACTORS HAVE LEFT FIRST! All positive reviews are from customers contractors complete work for. And each of those contractors probably spent more on Angi than the job was worth.
Reply from Angi Leads2025-03-23
Hi there,
Thank you for your review.
We'd welcome the opportunity to address any concerns you may have. Please contact us directly at [email protected] so that we can locate your account and assist.
Best,
Hector CX Team
