Angi Leads (homeadvisorpros.com) has a 1.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is poor. 94% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; 136 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
G
G Allen · 4 reviews · Experienced 2025-07-01 ·
★★★★★
Angie leads is ahuge scam!
Angie leads is truly a scam at its best!
I spent $750 for $1000 worth of credit for leads have only been able to reach three people over the course of a month there is no transparency with this company. They do not even give you the phone number of your lead that you have paid for and they said I spent $1300 for these bogus leads! Whatever you do, do not, I repeat do not give these scam artists your money! This has been a horrible experience! They refuse to refund, even though they know they are lying!
Reply from Angi Leads2025-07-29
Hi Allen,
Thank you for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you achieve greater success with your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
It will be a pleasure to assist you
Best,
Klaidy from Angi
N
Nichole · 1 review · Experienced 2025-07-28 ·
★★★★★
Do not use Angi
Do not use Angi. I've been watching my husband make call after call to potential leads and having zero luck securing jobs. The leads are bogus and Angi locks you into a contract unable for you to cancel without having to pay out the entire amount.
Reply from Angi Leads2025-07-29
Hi Nichole,
Thanks for your feedback,
We understand that this can be upsetting, as we strive to make every professional's experience fantastic. We assure you that this is not the kind of service we provide. We appreciate that you brought this to our attention, as it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
It will be a pleasure to assist you
Best,
Esefany from Angi
I recently worked with a representative from Angie named Chris. During our conversation, I spoke with two gentlemen who were both heavily pushing for our company to commit to a year-long contract at nearly $1,000 per month. When I inquired about the possibility of canceling the service if it didn't work for us, Chris quickly became defensive and stated that Angie typically doesn't allow cancellations, though he mentioned they might offer a partial refund depending on the situation.
After discussing it further with my business partner, we decided not to move forward. When Chris followed up to see if we planned to proceed, I politely informed him that we would be declining at this time. His response was a long message essentially implying that we were making a mistake and stating that he would now offer a discount to one of our competitors, Molly Maid. The tone of his message came across as petty and unprofessional, as if he was trying to provoke a reaction.
This experience only reinforced our decision not to partner with Angie. We expect professionalism from the platforms we work with, and unfortunately, this interaction did not reflect that. Our company will be pursuing other platforms that better align with our values and business approach.
Reply from Angi Leads2025-07-29
Hi Theresa,
Thank you for sharing your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help
Best,
Klaidy from Angi
T
Tom · 1 review · Experienced 2025-07-27 ·
★★★★★
Terrible experience
Terrible experience. Avoid. Deceptive practices and shady. Leads are fake. Don't believe a word they say. The salesperson will ghost you after you sign. They could not care less about your success. Did everything I was asked to do and still nothing. Got calls but no one answered and NEVER get back to you. Countless calls, texts, emails, etc. to clients and no response. Its all a scam. Beware!
Reply from Angi Leads2025-07-28
Hi Tom, we appreciate your feedback and apologize if any experience you had was less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services. Part of this includes equipping you with knowledge about payments. We thank you for your feedback, as we are always working to improve the success of our Pros. We’d be happy to fine-tune your service areas and discuss options to provide you with more opportunities. Feel free to contact us directly at [email protected] so that we can locate your account for review. You can also find commonly asked questions regarding claiming jobs at bit.ly/4f7CNFY. Best, Ammi for Angi.
N
Nick · 2 reviews · Experienced 2025-07-24 ·
★★★★★
Scams got one lead in one year maybe…
Scams got one lead in one year maybe two.
No customer replys after you contact them. They say the leads only go to you. Even if they do they dont exist. One customer said the job was done a year ago. Don't trust them
Reply from Angi Leads2025-07-25
Hi Nick,
Thanks for sharing your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
It will be a pleasure yo asisst you
Best,
Klaidy from Angi
R
Ruel Ellis · 3 reviews · Experienced 2025-01-02 ·
★★★★★
NEVER USE AGILEADS EVER THEY CROOK
NEVER USE AGILEADS EVER THEY CROOK. They took my money to work.
I gave them 850.00
I was I. Car accident so I had to close my business. They keep my money for life.
The people they send to your home right vetted at all. So they may be sending g a past rapist. Or who else
Reply from Angi Leads2025-07-25
Hi Ruel,
Thank you for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help
Best,
Klaidy from Angi
R
Ray Ario · 1 review · Experienced 2025-07-23 ·
★★★★★
Do not lock yourself into a contract with them
Angie has been one of the most frustrating platforms I've worked with. They send fake or completely irrelevant leads,many people I contacted said they never even requested the service. Despite clearly outlining my business scope, I kept getting charged for leads that had nothing to do with my work.
What makes it worse is the customer service. Representatives repeat the same scripted lines without listening, and when you ask for a supervisor, the response is shockingly unprofessional and rude. Instead of helping, supervisors come across as defensive and dismissive. Their email communication is just as bad—cold, careless, and totally lacking in basic customer service standards.
Do not lock yourself into a contract with them. It’s been a waste of time and money. I can’t wait to finish my contract and move on.
Reply from Angi Leads2025-07-25
Hi Ray,
Thank you for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you achieve greater success with your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help
Best,
Klaidy from Angi
a
awgime · 1 review · Experienced 2025-07-23 ·
★★★★★
They charge us for leads for things we…
They charge us for leads for things we do not even do! Then we call for credit and then because this even in our scope of work they would not give us credit. They charge you for nothing. That is just throwing money out the window. What a horrible company.
Reply from Angi Leads2025-07-23
Hi there,
Thank you for sharing your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Hector from Angi
S
Sara Yousif · 1 review · Experienced 2025-07-08 ·
★★★★★
I am absolutely appalled by Angi leads…
I am absolutely appalled by Angi leads and their complete failure to honor their agreement. They promised qualified leads but only delivered terrible, non-qualified leads that were a complete waste of my time and money. On top of that, when I tried repeatedly to reach out and cancel due to their poor service, they ignored every attempt to communicate. Then, despite failing to uphold their end of the deal, they slapped me with an astronomical cancellation fee—something I absolutely should NOT have to pay when THEY didn’t honor their part of the agreement. Their customer service is nonexistent, their leads are garbage, and their business practices are downright shady. I strongly advise anyone considering Angi leads to look elsewhere—this was one of the worst business experiences I’ve ever had.
Reply from Angi Leads2025-07-22
Hi Sara,
Thank you for sharing your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
It will be a pleasure to assist you
Best,
Klaidy from Angi
T
Ty Mansfield · 1 review · Experienced 2025-07-21 ·
★★★★★
Took over $1,000 from my small bussniess
Do not use Angi Leads. If you try and cancel, they charge you over $1,000 dollars. This is of course something they won't mention at the signup.
Reply from Angi Leads2025-07-22
Hi Ty,
Thanks for your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Hector from Angi
Dont even inquire with them cause that will get you on their list and they will call numerous times a month even when you ask them to stop calling. They use a phone bank so its a different phone number every time. They promise you the moon but they are not the ones who qualify the call, their customer is. So you will still get leads for types of work you dont do. The last couple reps who have called me have gotten pretty snarky with me too.
Reply from Angi Leads2025-07-17
Hi Craig,
Thanks for your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Hector from Angi
R
Ronald Ainsworth · 1 review · Experienced 2025-07-14 ·
★★★★★
I want to leave a review for Angie
I want to leave a review for Angie. Leads home advisor pro I am a contractor and I started paying for Angie leads to get jobs. I made an initial $500 deposit for Leeds. And they gave me $300 credit or something. After that, so I think I had a total of $800 in lead. Before I even started so they started sending me jobs. I'd say about ninety percent of the jobs were flakes. And the job that I did get.I couldn't charge the customers enough to even pay for the lead service. With $800 starting credit.Within 2 weeks I racked up a $1300 bill with them.And I only made about five hundred dollars from the jobs day that I actually got. Now they're threatening me charging me two thousand dollars for I don't know what. Angelie's home adviser is a horrible service.I strongly do not recommend any contractor in the united states to use angie lee's home advisor pro
Reply from Angi Leads2025-07-14
Hi Ronald,
Thanks for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help
Best,
Klaidy from Angi
F
FIX-IT PRO SERVICES FIX-IT PRO · 1 review · Experienced 2025-07-01 ·
★★★★★
Total scam — stay away.
⭐ 1 star
False promises. Unethical behavior.
Angi’s sales rep rushed me into a 12-month contract, promising I’d get furniture assembly leads. After signing, I found out they don’t even offer that service anymore. When I asked for a refund, they delayed, disconnected calls, and sent me a $2,646 cancellation notice.
They took $630 for nothing.
I’ve filed complaints with the FTC and Florida Attorney General.
Total scam — stay away.
Reply from Angi Leads2025-07-12
Hi there,
We appreciate your feedback, and we apologize if any experience you had was anything less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services, and we'd like to help however we can. Please contact us via chat or by email at [email protected] so that we can learn more about your specific situation and address your concerns.
Best,
Estefany from Angi
J
Jen · 1 review · Experienced 2025-07-11 ·
★★★★★
If I could rate 0
If I could rate 0, I would. This company is an absolute scam. I was told by the women who signed me up that I would be getting leads for one thing, and that there was no issues. She ended up putting me under leads for something completely different. The next day I tried to cancel, she said leave it with her and she would fix it. She kept saying this to me for 10 days, saying it just takes time, etc. But, I would be getting leads for the correct thing and that I just needed to wait for my onboarding call and everything would be fine. Once I was out of my time to cancel, the onboarding team called me to tell me that I couldn't get leads for what I thought I was signing up for. I've been trying to cancel ever since. I was told I would beed to pay the $329 a month for the leads regardless because that was the contract. Then, come June 1st I could cancel. I called June 1st. Surprise surprise! I couldn't cancel! I still needed to pay 30% of what I owed. I wasn't told this either. I called customer service who took all the text messages from me showing that the women promised me one thing, and never fulfilled. That I wanted to cancel the next day but she said she would fix it, etc. They sent it off for investigation. I was told in 3 business days I would have my decision. 7 days later, a women called me to say "Did you want to cancel your account?" I had to reexplain everything. She said the last person I talked to didn't start an investigation and there was nothing in my file or notes to say why I was cancelling. I sent her the email trail from the previous person saying that it would be 3 days, sent her all the text, etc. It's now been over a month and still, not heard back from a 'supervisor'. It's an absolute scam. I'm now dealing with lawyers and instead of trying to cancel the account, I am now looking to get my money back for the fraudulent item they sold.
Reply from Angi Leads2025-07-11
Hi Jen, thank you for your feedback. We regret to hear that you’ve had anything but a positive experience, and this is not the experience we aim to provide. We will gladly assist you with canceling your service. Our Pro Support team can answer any questions regarding Angi Services via chat or email at [email protected]. We’d welcome the opportunity to further discuss your concerns and provide the best possible solutions for you. Best, Ammi from Angi.
Angi leads is a complete scam. More than half of the ‘leads’ I received I was unable to contact and I still pay for it.
SCAM SCAM SCAM
Reply from Angi Leads2025-07-11
Hi Candid,
Thanks for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Klaidy from Angi
G
Gordon Carry · 1 review · Experienced 2025-07-07 ·
★★★★★
Negative ROI, ghost leads and annual contract - that all Angi
I did a very big mistake to accept an offer from Angi to work with that platform and getting a leads from them for my handyman business.
Firstly, they do a very aggressive advertising campaign and call you from different numbers almost every day. Then you checking them in Google and see: they are everywhere. And you thinking if they are so big it's not possible they are bad or scam.
And finally you decide to try and take a look how it works, because they are everywhere. And they making you sign a contract for 1 year. I'm just lucky I chose a budget $300 per month, not more, it was a minimum budget available. And then something horrible started.
First 2 months I didn't get any jobs at all, only poor quality leads. Customers don't even respond to any messages and calls, you getting just a ghost leads. As I get it later, when customer choose one pro, Angi send that lead to that pro and also to up to 5 other pros, so it's confusing for customer, because he doesn't expect any other calls and messages except the only one pro he chose. So other pros start calling to the customer and everyone gets disappointed: pros getting unresponsive cold lead who doesn't interested in their calls and the customer gets a lot of unexpected and unwanted calls. This is confusing everybody.
And I worked with Angi about 8 months and during that time I did only 3 jobs from that platform. And that not because I'm not experienced guy and don't know how to speak with customers and etc. In that time I worked with other platforms like Thumbtack, Yelp, Pro Referral. And I got a lot of very good customers from those, but not from Angi. Angi always was worst compare to other platforms, that's why I understood that is not normal, that I pay $300 per month and getting just a ghost leads, but the same time I'm getting a very good work flow from other platforms for even less money.
And that point you decide to break up with Angi, but it's not that easy. Before I signed a contract with them I already knew if you quit before the contract ends you will pay 30% of the remaining amount in contract on that moment. If you pay $300/month that is $3600/year. If you cancel after your first month with Angi in that case you will pay about $990 early cancellation fee. So I paid less, because it was my 8th month with Angi, but it still was $430.
So what is the summary and conclusion of that story? I'm handyman business owner with 8 years experience and I know how to run a business and how to communicate with customers, and I know how to do advertising. I used a lot of various platforms, but Angi was worst of the worst. I didn't even earn enough money from customers from Angi to even cover the money I spent for Angi Ads. For 8 months working with Angi I did just a 3 jobs from that platform. I spent $2,533 for Angi Ads and earned $1,240. So it's -$1,293 of losses, not including a time I spent to call and messaging those ghost leads, to perform a jobs, not including a gas I spent and tolls I paid to travel to the customers. It's for 8 months!!!
No one other platform gave me so terrible results. Thumbtack, Yelp, Pro Referral and other platforms I used the same time gave me a lot more earnings then spendings. So Angi Ads ROI is so terrible, so I strongly recommend to other handymans and pros to stay away from Angi and invest your money in something else.
Reply from Angi Leads2025-07-07
Hi Gordon, We appreciate your feedback and apologize that the experience you had was less than positive. This is not the experience we aim to provide to our pros. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services. Part of this includes equipping you with knowledge about payments and leads. Your business is paid the amount listed by Angi for the job. In addition, certain loyalty rewards and fulfillment bonuses may be applied, increasing your business’ payout. To learn more about this, feel free to visit https://bit.ly/3VlNqxv. Please note that we are here to assist in the growth of your business. Jobs are not guaranteed as market demands may increase or decrease; however, we are always working to bring more jobs to you. You can find a few tips to help increase the available job visibility by visiting https://bit.ly/3AYIDvd. Our Pro Support team would be happy to review your account to better address any concerns and can be reached at [email protected]. We'll gladly assist you. Best, Ammi from Angi.
I’m a contractor and I do have some…
I’m a contractor and I do have some complaints about the lead service — some of the leads worked well for me.
However, I had a very bad experience with customer service. My account was canceled, and when I tried to resolve the issue, the representative Melani treated me with a very poor attitude. She was rude, unhelpful, and showed no interest in assisting with the situation.
On top of that, once the service was canceled, I was locked out of the app with no way to review my information or clarify anything.
It’s a shame, because the platform has potential, but their customer support needs serious improvement.
Reply from Angi Leads2025-06-30
Hi Roxana,
Thank you for sharing your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help
Best,
Klaidy from Angi
Angie is a scam and bogus! Warning, don't use them!
Angie has hidden language in their customer contracts. They will continue to charge your account after the cancelation date. Additionally, they will send you leads outside of your agreed contact area zip codes and they will not be related to the work that you do, yet they charge you. Angie will refuse to give you a refund for their mistakes no matter how egregious the error. I would advise against ever using Angie services. It is a scam and the services are bogus!
Reply from Angi Leads2025-06-30
Hi Eatmon,
Thanks for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Klaidy from Angi
A
Austin · 1 review · Experienced 2025-06-27 ·
★★★★★
STAY AWAY! SCAM
STAY AWAY!! I have used them for the past 3 years. They charge you for FAKE leads that are dead ends. They have taken THOUSANDS of dollars from me. I have only had 1 real job through them; the rest are not real. I’ve tried canceling several times but they tell you they can fix it but they can’t. They will pause your account for a short period of time and then bam you will be charged for leads out of nowhere. I canceled my account months ago and I noticed they have been still charging me for months on calls I didn’t know I had and THEY WILL NOT REIMBURSE YOU.
Reply from Angi Leads2025-06-27
Hi Austin,
Thank you for sharing your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
It will be a pleasure to asisst you
Best,
Klaidy from Angi
K
Keith Gibson · 1 review · Experienced 2025-06-16 ·
★★★★★
Rip off!! Horrible customer service toward their Pros
I have been using this service since it was Service Magic, then Home Advisers and now Angi. The leads get worse and worse. I recently received a lead that was a mistake by the person how entered the lead. I requested a refund and was told I can't because I didn't call them I used the system that Angi has which is a messaging system The person admitted she made a mistake and called Angi explaining to them That wasn't good enough?????
Reply from Angi Leads2025-06-26
Hi Keith,
We appreciate your feedback, and we apologize if any experience you had was anything less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services, and we'd like to help however we can. Please contact us via chat or by email at [email protected] so that we can learn more about your specific situation and address your concerns.
Best,
Estefany from Angi
