Angi Leads (homeadvisorpros.com) has a 1.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is poor. 94% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; 136 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
J
JB · 1 review · Experienced 2025-11-10 ·
★★★★★
No Return on Investment
Wow! We finally cancelled our Angi Leads account. We tried them out for about 6 months and just finally cancelled. The leads were very poor quality. Either we would never connect with the potential customer (via email, phone, or text) or we would actually get them on the phone and they would tell us that they never filled out anything and they didn't have any roofing issues (we are a roofer). In our weekly meetings we would talk about our "pending leads". Those were leads that came in, but that we hadn't been able to connect to. 95% of the leads on our pending list were Angi leads. We were able to connect with our internet leads, our YELP leads, our Diamond Certified leads, etc. We have decided to put our extra marketing $$ towards the lead sources that work much better.
Reply from Angi Leads2025-11-17
Hi there, we appreciate your feedback, and we apologize if any experience you had was anything less than positive. Please remember that if you are unable to contact the customer by phone, our in-app chat is available. To review our best practices to connect with customers, visit https://bit.ly/4eWrh0J. We understand that you cancelled your account, but if there is anything we can do to help you have a more positive experience, feel free to reach out to us at [email protected] so that we can learn more about your specific situation and address your concerns. Best, Ammi from Angi.
M
Maria Nunez · 1 review · Experienced 2025-11-05 ·
★★★★★
The worse company ever
The worse company ever
Don’t trust Angi leads people they are all stealing money from customers sending fake clients and whe you call them they act like they don’t knw obviously but also they do t give you the money back..
Don’t trust them because you are going to lose your money and they won’t do anything to help you
I started 1 years ago and have to pause my accounts bc of that problem
When I was with home advisor that never happened so be careful this is not a trust company
Reply from Angi Leads2025-11-17
Hi Maria,
Thank you for your review.
We'd welcome the opportunity to address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. Please contact us directly at [email protected] so that we can locate your account and assist.
Best,
Hector from Angi
R
Rocky M Elsenpeter · 3 reviews · Experienced 2025-10-31 ·
★★★★★
They need Homeadvisor management back
They sell both leads and have another "separate" department called Angi Ads....which is fine. However when you have the angi Ad app it interferes with the leads. Now it appears they are trying to combine them but the problem is when you shut off your leads they dont shut off. We have attempted to shut our leads off twice now and we are still getting leads. They're just awful....they do this to make it difficult when they keep sending leads when theyre shut off. Keep Ads separate from LEADS. Its that simple. Sickening
Reply from Angi Leads2025-11-17
Hi Rocky, We appreciate your feedback and we apologize if any experience you had was anything less than positive. Please contact us via chat or by email at [email protected] so that we can learn more about your specific situation and address your concerns. Best, Estefany from Angi
B
Bobby Lou Pintozzi · 1 review · Experienced 2025-10-28 ·
★★★★★
I am a business owner and recently used…
I am a business owner and recently used Angis to get new customers. Several weeks in my bill is over 6000 . I only received and accepted 3 leads and won those three jobs. The supervisor told me she couldnt do anything for me. Because it shows I received all the leads and if I wanted to I needed to contact every customer to prove I didnt except the job. They can see by my conversation ls with customers i didnt accept or win the jobs. Don't use them
Reply from Angi Leads2025-11-17
Hi there, we appreciate your feedback, and we apologize if any experience you had was anything less than positive. This is not the experience we aim to provide to our pros. We are here to assist in the growth of your business. Please contact us via chat or by email at [email protected] so that we can learn more about your specific situation and address your concerns. Best, Ammi for Angi.
If you are a business owner, STAY AWAY!!!
Terrible leads, terrible customer service, zero accountability for their horrendously flawed system. I wouldn't use Angi moving forward even if they were the ones paying me. The only place this company will "LEAD" you to, is less money in the bank. Pure Garbage.
Reply from Angi Leads2025-11-17
Hi there, we appreciate your feedback, and we apologize if any experience you had was anything less than positive. This is not the experience we aim to provide to our pros. We are here to assist in the growth of your business. Please contact us via chat or by email at [email protected] so that we can learn more about your specific situation and address your concerns. Best, Ammi for Angi.
J
James Vernon美国 · 2 reviews · Experienced 2025-10-14 ·
★★★★★
ANGI SUCKS and LIES
I found out the hard way that Angi is only worried about their profit, NOT the customers. My contract with Angi was for $280 a month of leads. First I wasn’t getting the correct amount of leads then I’d get more than I paid for then less again. But 4 out of 8 leads, the lead phone number wasn’t a working number. Secondly they took $680 one month out of my account, after sending 6 phony lead numbers. I call them and they say it’ll be 5 to 7 days to get my money, I call 4 days later. Then they say ohh it’s 7 to 10 days, I call back 7 days later then they say 7 to 14 then 14 to 21 days. It’s disgusting because they held the money till my $280 was due and send back $400 instead of $680. They said they don’t pay credit for bad numbers and that any NSF fees from the 680$ is my and the bank’s problem. I STILL HAVEN’T GOT MY MONEY.
Reply from Angi Leads2025-11-17
Hi James, We appreciate your feedback, and we apologize if any experience you had was anything less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services. We are here to assist in the growth of your business. Jobs are not guaranteed as market demands may increase or decrease; however, we are always working to bring more jobs to you. You can find a few tips to help increase the available job visibility by visiting https://bit.ly/3AYIDvd. Our Pro Support team is also available to review your account and can make updates or adjustments to improve your success. Feel free to chat with us via the app, website, or send an email to [email protected]. Best, Ammi for Angi.
J
Jared Larson · 1 review · Experienced 2025-10-19 ·
★★★★★
its a scam
its a scam. Do not waste your time with them they took over 5k from my account with out my knowlage.
Reply from Angi Leads2025-11-17
Hi Jared,
Thank you for your review. We'd welcome the opportunity to address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. Please contact us directly at [email protected] so that we can locate your account and assist.
Best,
Hector from Angi
Does AngiLeads/HomeAdvisor intently generates fake leads?!
I’ve repeatedly received fake or invalid leads from AngiLeads/HomeAdvisor, and despite providing clear evidence, they refused to issue refunds. After attempting to contact several of these supposed customers, some never responded, while others confirmed they had never requested any services through HomeAdvisor. This raises serious concerns about the authenticity of their lead generation process. The absence of phone number verification by SMS or call further supports these concerns. I’m not alone in this experience—many other contractors have expressed the same frustrations and suspicions about AngiLeads’ lead generation and quality. I strongly recommend that HomeAdvisor adopt stronger verification measures and greater transparency for contractors.
Reply from Angi Leads2025-11-17
Hi Kastriot, Thank you for your feedback. We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. Best, Estefany CX Team
S
Sam · 1 review · Experienced 2025-09-22 ·
★★★★★
Horrible experience
Horrible experience. Charged me for nothing $1700.
Reply from Angi Leads2025-10-16
Hi Sam, we regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further and see what happened. Please contact us either by phone at 888-811-2644 or by email at [email protected], and we will assist you accordingly. Best, Ammi AngiSupport.
T
Top performance Construction · 1 review · Experienced 2025-10-10 ·
★★★★★
Horrible lead program with fake leads…
Horrible lead program with fake leads all the time ! Total rip off
Reply from Angi Leads2025-10-15
Hi there, we thank you for your feedback, as we are always working to improve the success of our Pros. We’d be happy to fine-tune your service areas and discuss options to provide you with more opportunities. Please consider that Angi rejects any scam or suspicious practices. Feel free to contact us directly at [email protected] so that we can locate your account for review. You can also find commonly asked questions regarding claiming jobs at bit.ly/4f7CNFY. We'll gladly assist you. Best, Estefany from Angi.
C
Caleb Mutti · 1 review · Experienced 2025-10-11 ·
★★★★★
Fake leads
Most the leads say they never asked for the service or have no idea why we are calling. The numbers are "temporary numbers" so there is no way to verify that they are actually real leads. Absolutely terrible.
Reply from Angi Leads2025-10-12
Hi Caleb,
Thank you for your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Hector CX Team
R
Red Door Painting Pros · 2 reviews · Experienced 2025-10-06 ·
★★★★★
Angie Leads has been an absolutely…
Angie Leads has been an absolutely horrible experience. They sign you up promising you success, their leads suck (a lot of leads don’t even answer the phone) and you still get charged. Don’t go near them, try somebody else..
Reply from Angi Leads2025-10-08
Hi there, we thank you for your feedback, as we are always working to improve the success of our Pros. We’d be happy to fine-tune your service areas and discuss options to provide you with more opportunities. Feel free to contact us directly at [email protected] so that we can locate your account for review. You can also find commonly asked questions regarding claiming jobs at bit.ly/4f7CNFY. We'll gladly assist you. Best, Ammi from Angi.
D
Daniel · 1 review · Experienced 2025-10-06 ·
★★★★★
I have been with Angie about 3 to 4…
I have been with Angie about 3 to 4 months and over 50% of my leads are scam fraudulent leads. They refuse to give me credit for these leads, which makes me think that they might be in on the scam. The leads are obviously scam leads they always ask if you can accept a check and then you cash it and give them half and of course the check bounces and you are left holding the bag. It's a disgrace!
Reply from Angi Leads2025-10-07
Hi Daniel, We understand that this can be upsetting, as we strive to make every professional's experience fantastic. We assure you that this is not the kind of service we provide. We appreciate that you brought this to our attention, as it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. It will be a pleasure to assist you. Best, Estefany CX Team
E
Ed Calderon · 5 reviews · Experienced 2025-10-04 ·
★★★★★
SCAMMERS!! BE AWARE!!
I would love to give them 0 stars nothing more they deserve. This company Angi Pro-Homeadvisor are thieves. Bunch of leads of people looking for job, customers with disconnected phone numbers, customers that already have done their projects days before you got their information through Angi’s app. SCAM. SCAM. SCAM. SCAM. SCAM. SCAM.
Reply from Angi Leads2025-10-06
Hi Ed,
Thank you for your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Hector from Angi
I would give zero stars if I could avoid like the plague they will lie and take your money
Reply from Angi Leads2025-10-01
Hi Josh, We understand that this can be upsetting, as we strive to make every professional's experience fantastic. We assure you that this is not the kind of service we provide. We appreciate that you brought this to our attention, as it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. It will be a pleasure to assist you. Best, Estefany CX Team
D
Dream House Home Improvement I · 1 review · Experienced 2025-09-25 ·
★★★★★
Angi leads has changed its policies
Angi leads has changed its policies, they don't care the customers , the only care about their monthly income. I regret signing with them. They train their employees to deceive consumers. I have read many reviews from customers and the same thing happened to many of them as to me.
Reply from Angi Leads2025-09-26
Hi there,
Thank you for your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Hector CX Team
It’s a must have if you have your own business, thanks to this homeadvisor I got thousands of leads.
Reply from Angi Leads2025-09-22
Hi Wade, thank you so much for taking the time to provide feedback. We are happy to hear that Angi has been a great resource for you. Best, Ammi from Angi.
J
Jim Nagle · 5 reviews · Experienced 2025-09-03 ·
★★★★★
An absolute ripoff!!
An absolute ripoff and the worst customer service you could ever imagine!!! You will dream of going to the DMV after dealing with these morons,
Reply from Angi Leads2025-09-22
Hi Jim,
We appreciate your feedback, and we apologize for any frustration or inconvenience this may have caused. If there is anything we can do to help improve your future experiences, please reach out to us at [email protected].
Best,
Hector CX Team
If I could give it 0 stars I would. Fake leads! It’s a scam! Please save your money!!
Reply from Angi Leads2025-09-18
Hi Junior,
Thank you for your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We’d be happy to help you achieve better results and address any questions or concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. It will be a pleasure to assist you.
Best,
Hector CX Team
G
Go Cabinets · 1 review · Experienced 2025-09-16 ·
★★★★★
Don’t Trust This Company
After a year of working with Angi ProLeads, I experienced nothing but disappointment. This company sells leads that are essentially junk leads, completely irrelevant to the services we actually provide. We specialize strictly in kitchen and vanity cabinet installation, yet most of the leads we received were for cabinet painting, door replacements, or other unrelated work.
Their constant “recommendations” to expand your list of services feel like nothing more than a tactic to justify selling you garbage leads. The biggest red flag came with the very first lead: as I later discovered, it had been submitted by the customer over six months earlier and was already completed. Still, Angi ProLeads resold it to me (and probably to others) while charging a $60–$100 commission with zero guarantee of results.
Dealing with their representatives brought no resolution either — you’re always the one to blame: wrong profile setup, lack of reviews, missing photos, not enough experience. In reality, to succeed with Angi ProLeads you would already need 1–2 years of experience, a large portfolio, plenty of reviews, and an existing client base. But if you already have all that, you don’t need Angi ProLeads in the first place.
If you don’t, they’ll bury you in rotten leads, drain your money on endless fees, and leave you with nothing but frustration. Luckily, we cut ties and are thriving without their so-called “support.”
Bottom line: I strongly recommend never doing business with Angi ProLeads under any circumstances. Save your time, money, and sanity.
Reply from Angi Leads2025-09-17
Hi there,
Thank you for sharing your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Klaidy from Angi
