Angi Leads (homeadvisorpros.com) has a 1.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is poor. 94% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; 136 of them were added in the last 12 months. Last updated 2026-08-10.
I strongly advise fellow professionals to be cautious with Angi. In my experience, the platform consistently charges for low-quality or 'fake' leads that don't result in actual work. Furthermore, their cancellation process is unnecessarily difficult and not user-friendly. It feels more like a trap than a partnership. Save your marketing budget for platforms with better transparency.
I’ve had over 54 leads and only 4 have come to fruition. Mostly scammers, or older people not willing to pay any sort of updated pricing not set in the 80s. I’ve had such a larger rate of success from door to door or personal advertising. Thus company sucks and doesn’t even offer to send you proper leads. They ran out of people so they started sending me people looking for jobs instead of needing services. Absolutely ridiculous. Sending me people who haven’t even asked for a service on anti for two years but now they are asking for something randomly that they had no idea they were requesting either.
Hi James, we appreciate your feedback and apologize if any experience you had was less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services. Part of this includes equipping you with knowledge about payments. Your business is paid the amount listed by Angi for the job. In addition, certain loyalty rewards and fulfillment bonuses may be applied, increasing your business’ pay-out. To learn more about this, feel free to visit https://bit.ly/3VlNqxv. Our Pro Support team would be happy to review your payment history to better address any concerns and can be reached at [email protected]. Best, Ammi from Angi.
I have the worse experience. Middle of the night they will send you leads and deduct which we have our normal working days/ time of operation and you have to argue with the customer service. How many time try to cancel because of the worse experience. It was cancelled on the recorded line via voice mail but until now they are trying to deduct my monthly payment. What a SCAM! Please stop!!!!
Hi Emilio, Thank you for your feedback We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns, including questions. Please contact our Customer Care specialists at 877-947-3639. We’re ready to assist you and find the best solutions. We're here to help Best, Klaidy from Angi
I get calls 3 and 4 times a week trying to get me to pay for leads. I asked them to stop calling and they keep calling again and again. Don't give them your number!!
Hi Steve, We appreciate your feedback, and we apologize if your experience was anything less than positive. Please contact us via chat or by email at [email protected] so that we can learn more about your specific situation and address your concerns. Best, Estefany from Angi.
It’s a horrible sinful shame that Angie’s Became Angie in the control of the past HomeAdvisor. Her name is trashed because of unscrupulous thieves who don’t care about homeowners nor contractors and are simply out there for the greedy buck. Of course,, like HomeAdvisor, their time is limited and future lawsuits against them are on the horizon, repeating HomeAdvisor s history.
Hi Kathleen thank you for bringing this to our attention. We are very sorry to hear that your experience has been anything but positive. We’d welcome the opportunity to discuss this further. If you’d like, please reach out to our Customer Care team at 888-811-2644 and we'll gladly assist you. Best, Ammi AngiSupport.
total scam, expensive and fake leads, can't modify account without calling in, can't delete account, fraudulent charges
Hi Joshua, Thank you for your feedback. We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 888-819-2644 to speak with a specialist. Best, Hector from Angi
I enrolled in Angi Pro on an annual subscription based on representations about lead volume and quality. In practice, the service delivered almost no usable leads and resulted in zero jobs over roughly two months. When I raised concerns and requested cancellation, I explicitly stated that cancellation was not authorized if an early termination fee would be charged. Despite this being documented in chat, Angi proceeded to cancel the account and charged $1,225 anyway. The response since then has been to redirect me to phone numbers where nothing is resolved, while maintaining that the charge was “required by policy,” despite the lack of authorization. I’m sharing this so other businesses understand the risk. Even if a company claims you “agreed” to certain terms, consumer protections still apply when charges are processed without consent or services are materially misrepresented. Concerns like this can be reported to the FTC at ftc.gov. As you notice below, they have a bot who will pretend to reach out and try to resolve the issue.
Hi Kody, Thank you for your feedback. We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns. Please contact our Customer Care specialists at 888-819-2644. We’re ready to assist you and find the best solutions. Best, Hector from Angi
Horrible. First of all you need to give your credit card to sign up for the trial. It says it will not charge but it did charge me $50. I called to be told it was just an authorization and would fall off in 72 hours. It's been over a week now and it has not. Now I just had 9 bougus charges come through overdrawing my account by $700. I haven't used my card for anything not 1 thing that I don't use it for every day so it has to be this. Do not use. They are croooks!!!!
Hi Rachel, Thank you for your feedback. We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns. Please contact our Customer Care specialists at 888-819-2644. We’re ready to assist you and find the best solutions. Best, Estefany from Angi
I’ve used them for years. Always had an issue with getting fake leads or leads that were not in my service area or services that I offered. They will likely never refund any request for a lead. I called over the span of six months to speak with my account manager who was never available or gave me a phone call back. When I called to cancel they told me no refunds were possible and that they could have fixed the problem six months earlier, but they never reached back out to me. Highly highly do not recommend.
Hi Jacob, Thank you for your feedback. We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns. Please contact our Customer Care specialists at 888-819-2644. We’re ready to assist you and find the best solutions. Best, Hector from Angi
Y'all never got my 500 dollars back when zahner interprise didn't finish the job
Hi there, Thank you for your feedback. We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. Best, Estefany CX Team
Please don’t fall for their scam!!! They will sweet talk you, into a contract you don’t fully comprehend. I was scammed $2000k for a cancellation fee. Something I enforced I was not happy with the service provided. They immediately canceled me and charged me $2k for it. I’ve tried to call numerous times and now they won’t pick up my phones. Don’t get ripped off like I did. I too was reading these reviews back in the day. Thinking I wouldn’t get ripped off by them.
Hi there, Thank you for your feedback. We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. Best, Hector CX Team
This is an absolute SCAM ! They rip off contractors by charging outrageous amounts for fake leads and then refuse to return the money—even when you can clearly prove the lead is fake. Customer service is completely nonexistent. Stay away from this company at all costs!
Hi Gerta, Thank you for your feedback. We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. Were here to help. Best, Esefany from Angi
I'm a contractor located in NC. Angie's was providing me with leads, but I have to said that they don't care about quality leads they only care about the monthly charges to your account, they don't care about refunding your leads amount in the next sicle and if you call asking for refund they will tell you that they are going to credit it on the next bill sicle but you never see it. It was the worst decision ever for my business.
Hi Ad, Thank you for your feedback We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. Were here to help Best, Klaidy from Angi
Gary’s Handyman Services (903) 617-1947 in Tyler, Texas did an outstanding job on removing a built in cabinet in my home, getting the Sheetrock ready, replacing missing trim, then painting to match. We just hired him for another job!
Hi Annie, Thanks so much for sharing with us your positive experience with this pro! It's great to hear that you have found a pro you can entrust your future projects to. If you haven’t done so already, feel free to leave them a review either through the app or at www.angi.com. Best, Hector AngiSupport
If you are a business owner, STAY AWAY!!! Terrible leads, terrible customer service, zero accountability for their horrendously flawed system.
Hi Javier, Thank you for your feedback. We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. Best, Hector CX Team
Terrible company. Was baited into continuing to work with them over the last few years. They lie about the contracts they provide. Lie about fees and cancelation just to try and get you to stay with them. Was paying 1200$ a month then tried to cancel they said they would Give me 700$ a month in leads for 300$ and I realized after 6 months they were only Giving me 350$ worth of leads. I tried to cancel again and they charged me 700$ cancelation when they he sales rep said I’d be month to month with no cancelation.
Hi Justin, we appreciate your feedback and apologize if this experience was less than positive. It is our goal to maintain a high quality and reliable platform for all professionals using the Angi Services. Part of this includes equipping you with knowledge about payments. Your business is paid the amount listed by Angi for the job. In addition, certain loyalty rewards and fulfillment bonuses may be applied, increasing your business’ pay-out. To learn more about this, feel free to visit https://bit.ly/3VlNqxv. Our Pro Support team would be happy to review your account to better address any concerns and can be reached at [email protected]. We'll gladly assist you. Best, Ammi from Angi.
I am a veteran and a small business owner, and my experience with Angie (Angi) has been an absolute nightmare. This company operates on predatory tactics, misleading sales pitches, and a total lack of professional integrity. The Bait and Switch: When I signed up, I provided a specific ZIP code coverage area for leads. Almost immediately, I began receiving leads far outside my territory. When I investigated, I discovered that their representative had "slipped in" extra ZIP codes I never agreed to just to justify their lead costs. They effectively modified my service area without my consent to charge me for leads I couldn’t even use. Broken Promises: A major part of their sales pitch was "reputation management," promising to migrate and add my reviews from other sources to my profile to build client trust. Despite multiple phone calls and "promises" that they would get right on it, it was never done. I was paying for a service they simply refused to provide. Predatory Fees: When I realized I was getting zero ROI and being charged for bogus leads, I tried to resolve it. Instead of fixing the issues, they essentially forced me into a position where I had to cancel. They then hit me with a $2,000+ "Early Termination Fee." They took over $2,000 from my account right as I was entering my slow season, showing zero regard for the financial health of the small businesses they claim to support. The "Service" Experience: I recently spoke with a "Relations Specialist" who was dismissive and talked down to me. Their stance is: "We have your money, the contract says we can keep it, and if you don't like it, we'll send you to collections." There is no voice of reason or accountability at this company. They are up $2,000+ on me for less than a month of "service" where they failed on every single promise. Bottom Line: If you are a small business owner, STAY AWAY. They will ignore your requested boundaries, fail to deliver on technical promises, and then use "contractual" traps to drain your bank account. They aren't a partner; they are a liability.
Hi there, we are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. Best, Estefany AngiSupport
We repeatedly received leads from Angi that were not valid or contactable, disconnected numbers, wrong information, and no real way to reach an actual customer. When we contacted support, we were told they do not control or guarantee whether the leads are valid, which is extremely concerning for a paid lead service. After a long conversation requesting cancellation, making it clear we did not authorize any cancellation fee, the fee was still processed. We are now disputing the charge and documenting everything. Businesses deserve real leads and honest service. Unfortunately, that was not our experience. Hi Hector, thank you for replying. We have already contacted your support team multiple times over the past months and nothing has been resolved. To clarify: – We are not a homeowner. We are a contractor who paid for Angi Leads. – Most of the “leads” we received were not real or valid customers (wrong numbers, disconnected numbers, invalid information, or people who had no idea why we were calling). – Your own support team told us that Angi does not guarantee whether leads are real, which is extremely concerning for a paid lead service. – During our cancellation call we clearly stated that we did NOT authorize any cancellation fee, yet the fee was still processed without our consent. At this point, what we need is not another generic email. We are requesting: 1️⃣ Written acknowledgment of the invalid leads 2️⃣ Full reversal of the unauthorized cancellation fee We will continue communication, but we prefer everything in writing for documentation and transparency. Thank you, As Angi suggested, we contacted support again. Unfortunately, instead of reviewing evidence or the recorded call, we were simply told that their “internal notes” say we authorized the cancellation and fee. This is NOT accurate. During the call we clearly stated multiple times that we did NOT authorize any cancellation fee and did NOT consent to being charged. It is extremely disappointing that Angi chooses to rely only on what their representative wrote, instead of what the customer clearly said or reviewing the recorded call that would prove it. In addition, our issue is not just about quantity. The majority of the leads we received were NOT real or usable customers (wrong numbers, disconnected numbers, invalid information, or people who had no idea why we were contacting them). We received around two usable contacts at most, not what was shown in the app, and definitely not real prospects. We continue requesting: – Review and acknowledgment of the invalid/unusable leads – Review of the recorded call – Full reversal of the unauthorized cancellation fee So far, we are still not receiving a resolution.
Hi there, Thank you for taking the time to share your feedback! We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns, including questions about collections. Please contact our customer care specialists at 877-947-3639. We’re ready to assist you and find the best solutions. Best, Hector from Angi
My experience with Angie as a contractor has been horrible they overcharge for leads and most of the phone numbers are disconnected or doesn’t connect you with a potential customer who needs services, and they try their hardest not to reimburse you for bad leads..complete scam
Hi Antonio, We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. Best, Hector AngiSupport
Terrible company and customer service. Lies from the very start. When signing up they never mentioned a year long contract. We were told we could cancel any time, no charge…after a month of useless leads (people would say they didn’t sign up for anything OR no answers) we decided to cancel our plan… we were told we signed a year contract … over the phone?? Ok..and that we’d have to pay whatever was left of the contract which was $1,800. Or stay in our plan and continue paying 780/month..no thanks. Please if you’re a company owner don’t get caught up in their lies. Whatever they advertise is all false. Taking advantage of companies trying to make it.
Hi Mikaylaa, We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. We're here to help! Best, Hector AngiSupport
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