Angi Leads (homeadvisorpros.com) has a 1.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is poor. 94% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; 136 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
N
Not Angi美国 · 1 review · Experienced 2026-03-22 ·
★★★★★
Absolute trash experience
Absolute trash experience. Sales woman agreed to one price with me, then charged me double and acted as if their phone lines aren't recorded, which I know they are. Furthermore, they asked if I could provide two services and did not list them on my account, which could be losing leads for me. They're actively trying to make me pay extra money to get customer information on a service that SHOULD HAVE ALREADY BEEN LISTED. Ive already been hung up on twice with them, and lied to multiple times. Not going great. I can see why people have been getting attorneys involved.
Edited to add: I have tried multiple times to call and like stated, I have been hung up on. I am involved in retention at another company and know how trust pilot responses work. I know this is a copy and paste message you reply to everyone, and that I most likely will not be receiving any help. Your company is dishonest and the fact that no one is able to give me a direct email to contact is crazy.
Reply from Angi Leads2026-03-25
Hi there,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Hector from Angi
Scammers and Liars, when we signed up we were promised a minimum of 19 leads per month at $400, the "leads" are absolute HORRIBLE quality, with no response, and those who do respond do not even actually want a service, and no it is not that we "waited" too long to reach the client, These are fake, horrible quality leads and then they decide to change their whole set up and provide 10 leads a month while still charging $400. Angi's is insane and a scam, I have filed a complaint with the FTC and state General since when I tried to cancel they threatened collections even though THEY broke the contract and agreement and lied. STAY FAR AWAY and make sure you have everything in WRITING
Reply from Angi Leads2026-03-26
Hello Sheyna,
Thank you for your feedback.
We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns. Don't hesitate to get in touch with our Customer Care specialists at 877-947-3639. We’re ready to assist you and find the best solutions.
Best,
Hector from Angi
J
John Novick美国 · 1 review · Experienced 2026-03-24 ·
★★★★★
Angi Leads is basically stealing…
Angi Leads is basically stealing contractors money. They will not refund fees for bad or misleading leads they provide. Their category/tasks are so wide spread and as a landscaping contractor, 1/4 of the task listing, we don't do. So.e because of licensing and some because they are maintenance services which we don't do. They are rude, argumentative and blatantly unmotivated to help. We are the contractors paying the fees, not the consumer. Bad business and bad practice. That's why the have a a rating of 2 and lower.
Reply from Angi Leads2026-03-26
Hi John, we are sorry to hear of your experience and for any frustrations this may have caused. Our Pro Support team is available to help you navigate through any booking questions before and after the scheduled service. It is our goal to maintain a high quality and reliable platform for all professionals using the Angi Services. Part of this includes equipping you with knowledge about payments. Your business is paid the amount listed by Angi for the job. In addition, certain loyalty rewards and fulfillment bonuses may be applied, increasing your business’ pay-out. To learn more about this, feel free to visit https://bit.ly/3VlNqxv. Our Pro Support team would be happy to review your account to better address any concerns and can be reached at 877-947-3639. Best, Ammi from Angi.
Jose Castillo @ Lawn Care was professional, fast, excellent job and cleaned up. I highly recommend them.
Reply from Angi Leads2026-03-24
Hi Lynne,
Thank you for your wonderful review
We are pleased to hear that your professional Jose C did such a great job. If you haven’t done so already, feel free to leave them a review either through the app or at www.angi.com.
Enjoy the rest of your day!
Best,
Klaidy CX Team
J
Jeromy美国 · 1 review · Experienced 2026-03-23 ·
★★★★★
Miserable experience using Angi Leads
Miserable experience using Angi Leads. They promise a certain "value" of leads based on your monthly spend. Each zip code has an assigned value per lead, and that is how your account is charged. You will rarely get connected with the lead once you're assigned. I can call within seconds of receiving the lead and never talk with a homeowner. You can call, text, email and get ghosted the majority of the time. The most common response you'll receive is "STOP" via text message. I've had many people tell me they didn't even submit a lead. You'll get an occasional real lead, but the amount of admin trying to sift through all of the garbage is not worth the time. It's a distraction at best. Now they have a new feature called "opportunities" where they want you to pay for additional leads. You have the choice to select those and pay the fee. I have avoided those until one came through that said the homeowner "selected you to discuss their project. Respond now!". I paid the additional fee to select this lead since it was represented to me that the homeowner reached out to us directly. I pay the fee, reach out to the homeowner, leave a voice mail, follow up with a text, and immediately receive a response back of "STOP". I was baited into paying for this lead only to receive the same BS response. DO NOT USE ANGI LEADS.....Save your money. You will only be met with excuses and ran in circles when you call customer service and complain. In my opinion Angi Leads is a scam.
Reply from Angi Leads2026-03-23
Hi Jeromy,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Hector from Angi
M
Michel Chamberlain美国 · 4 reviews · Experienced 2026-03-13 ·
★★★★★
Angi ads went from sugar to shit
Angie ads was really good to me for the first 2 year now they have just gotten greedy the ROI is not worth the investment you end up paying way too much for a shot nothings guaranteed they hide your information from customer and make you pay to contact them plus monthly advertising! The couple of leads they give you sometimes is not enough to pay monthly subscription then trick you into paying for every lead say the customer requested a quote from me but I gotta pay! Customers used to reach out on there own but they prevent that now
Reply from Angi Leads2026-03-14
Hi Michel,
Thank you for your feedback
We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns. Don't hesitate to get in touch with our Customer Care specialists at 877-947-3639. We’re ready to assist you and find the best solutions.
We're here to help
Best,
Klaidy from Angi
B
Bre美国 · 1 review · Experienced 2026-01-12 ·
★★★★★
Leads are garbage so disappointed most…
Leads are garbage so disappointed most of the leads are fraudulent or the customer doesn’t even know how he requested to get an estimate. Leads have been trash for years now do better people !!!!
Reply from Angi Leads2026-03-12
Hi Bre, thank you for your review. We'd welcome the opportunity to address any concerns you may have. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services. Please contact us directly at [email protected] so that we can locate your account and assist. Best, Ammi from Angi.
M
Mark Widdison美国 · 1 review · Experienced 2026-03-12 ·
★★★★★
THEY LIE CHEAT STEAL YOUR MONEY
THEY LIE CHEAT STEAL YOUR MONEY , LOCATED IN GUATEMALA , CANCEL CANCEL RUN AWAY,
Reply from Angi Leads2026-03-13
Hi Mark,
Thank you for your feedback.
We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns. Don't hesitate to get in touch with our Customer Care specialists at 877-947-3639. We’re ready to assist you and find the best solutions.
Best,
Hector from Angi
A
A Lo美国 · 4 reviews · Experienced 2026-03-09 ·
★★★★★
Lies from the sales team and poor…
Lies from the sales team and poor support. The salesperson sought us out and tried hard to get us on the platform because we offer services people kept searching for, but they didn't have any providers for.They promised they would waive the cancellation fee if I gave it a try and the service didn't go well. Right from the start, I questioned why the contract had an early termination fee despite the conversations we had. I was assured it was because it was a template and I was going to be reimbursed if the service didn't work out. I kept getting lead notifications hours late. Whenever I contacted the customer service team they responded hours later telling me to restart my phone. We had 3 phones signed up, and not a single one of them received notifications on time. When I complained about this multiple times and it went nowhere (how can I win bids if I don't get them on time?), I asked to cancel and they told me they would be charging me a cancellation fee. They literally did not provide the service they had sold me and then told me they would charge me to cancel the services they were not providing.
Reply from Angi Leads2026-03-10
Hi there,
Thank you for your feedback
We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns. Don't hesitate to get in touch with our Customer Care specialists at 877-947-3639. We’re ready to assist you and find the best solutions.
We're here to help
Best,
Klaidy from Angi
Worst customer service ever- not willing to work with you
I had one of the worst experiences with this company from the very beginning. I signed up for the first time and started receiving numerous leads. Honestly, I didn’t know how to use the app and accepted leads immediately. I managed to communicate with three clients and bid on their projects.
One of the leads was a woman who wanted her entire house painted. I sent her a direct message through the Angi Pro app. Unfortunately, she never replied or made any contact with me. I called them because they had put a hold on my account, unaware that I had to pay just to view the lead, even though I hadn’t communicated with the client, Ira.
I informed them that I would credit the lead I hadn’t communicated with and happily pay for the other three. However, the supervisor, Mike, insisted that I pay regardless of whether I had seen the lead. Do I believe this is fair? Absolutely not.
Reply from Angi Leads2026-03-06
Hi Frances, we appreciate your feedback and apologize if any experience you had was less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services. Part of this includes equipping you with knowledge about payments. If there is anything we can do to help you have a more positive experience, feel free to reach out to us. Our Pro Support team would be happy to review your account to better address any concerns. Best, Ammi from Angi.
J
Jimmy美国 · 1 review · Experienced 2026-03-05 ·
★★★★★
Former contractor with Angi
Former contractor with Angi. They make it difficult they credits for fake leads and now I've noticed that they don't issue credits after they say they will verbally on their contractor support. Joke of a company. They don't check to make sure the homeowner gets qualified contractors too. They're running a heck of a racket I'll give them that.
Reply from Angi Leads2026-03-05
Hi Jimmy,
Thank you for your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Hector from Angi
Terrible system, always changing how you are connected with "leads." Most of the leads that I actually connect with (about 15% of all paid for leads) end up being scams. Terrible customer service, difficult to use app/messaging. Stay away from Angi! It had cost me thousands in wasted lead fees and time chasing fake customers.
Reply from Angi Leads2026-03-03
Hi Chase,
We appreciate your feedback and apologize if any experience you had was less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services. Part of this includes equipping you with knowledge about payments. Your business is paid the amount listed by Angi for the job. In addition, certain loyalty rewards and fulfillment bonuses may be applied, increasing your business’ pay-out. To learn more about this, feel free to visit https://bit.ly/3VlNqxv. Our Pro Support team would be happy to review your payment history to better address any concerns and can be reached at [email protected].
Best,
Hector from Angi
J
Jeremy Sarber美国 · 1 review · Experienced 2026-02-21 ·
★★★★★
I am a contractor who requested their…
I am a contractor who requested their service to help provide my service to customers. This company is disgraceful absolutely disgraceful they put fake ads out telling customers they can have free work done just to get names to sell their names to me and 90% of the names they generate don't even answer I would not trust this company for nothing do not use Angi.
Reply from Angi Leads2026-02-22
Hi Jeremy,
Thank you for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help
Best,
Klaidy from Angi
They Are Thief.
Friends, do not work with Angi List. They are extremely unfair and deceptive. Whether you have money or not, you are forced to pay them. Even if they don’t send you any customers for a month, you still have to pay a monthly subscription fee.
There was no money in my account, yet they still charged me and even put me in debt with my bank. They took $700 from me. I don’t even understand how they did it. Do not tie yourself to the system they’ve created. Protect yourself.
If you sign up, they lock you into a one-year contract. If you try to cancel, they demand a 35% penalty fee — calculated based on the total annual subscription amount. That makes no sense.
Out of 40–45 leads they send, you may only get 4–5 actual jobs. I worked for 3–4 months just to pay them and made no real profit. It feels like a system where you end up working for them instead of for yourself.
Be careful and read the contract very carefully before signing anything.
Reply from Angi Leads2026-02-20
Hi Abdulsamet,
Thank you for your feedback
We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns. Don't hesitate to contact our Customer Care specialists at 877-947-3639. We’re ready to assist you and find the best solutions.
We're here to help
Best,
Klaidy from Angi
D
David Sensintaffar美国 · 1 review · Experienced 2026-02-17 ·
★★★★★
BEWARE
BEWARE, LEADS ARE 95% BAD OR FALSE. TRYING TO GET HELP FROM THE OFFICE IS A JOKE AND THEY SLAP HUGE FEES ON YOU WHEN YOU LEAVE. TOTALLY BOGUS USING ANGI LEADS AND ANGIPRO
Reply from Angi Leads2026-02-17
Hi David, Thank you for your feedback. We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. We're here to help. Best, Estefany from Angi
E
Evgeniy美国 · 3 reviews · Experienced 2026-01-02 ·
★★★★★
Avoid
Avoid. Canceled my account the next day, never received the promised refund, and Angi claimed it was “completed” without proof. Bank confirmed no refund was sent. Despite this, Angi kept billing me, threatened collections, and even charged my card $440 without authorization on Feb 2, 2026. Extremely frustrating and poorly handled.
Reply from Angi Leads2026-02-17
Hi Evgeniy,
We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns, including questions about collections. Please contact our Customer Care specialists at 877-947-3639. We’re ready to assist you and find the best solutions.
Best,
Hector from Angi
I no longer trust Angie lead system. I believe they actually manufacture their leads because more than 75% of the time you can never contact the lead. In other cases if you do have contact the person has no idea what you're talking about. I also believe they sell the same lead 5 or 6 times because people complain if you do get contact that you are one of many calls. For the price of the lead it's a total rip off.
Reply from Angi Leads2026-02-17
Hi there, thank you for making us aware of this, and we apologize for any frustrations experienced. We thank you for your feedback, as we are always working to improve the success of our Pros. We’d be happy to fine-tune your service areas and discuss options to provide you with more opportunities. Feel free to contact us directly at [email protected] so that we can locate your account for review. You can also find commonly asked questions regarding claiming jobs at bit.ly/4f7CNFY.
S
Steve Reece美国 · 1 review · Experienced 2026-01-30 ·
★★★★★
Total scam
Total scam. If I could give negative stars I would. I realized this about 30 min. After I received a second call asking the same questions the sales rep Edward Smith just asked me. I mistakenly said the word yea answering the question and then was hung up on immediatley. I knew when they wanted the word yea/yes onky on a recording, and not actually given a direct number to the first sales rep I knew this was a scam. This was on 01/30/2026. I tried calling the sales rep back on his supposedly direct line, several times and only got automated cutomer service that after several minutes would disconnect or state the customer service was having techical difficulties and then disconnect.
A person by the name Monte Kahem called me the following Monday at which poiny ai stated I thought this was a scam and woukd not be moving forward. I also requested for Edward to call me but he never did. Monte just wanted to talk abouy supposid leads that I needed to respond to. I end the phone call with I have already spoke with my bank that hokfs my charge card and will be fiking a dispute whuch I did after the charge posted.
After getting emails and texts I informed that the agreemnet was nukl and voud and then to cancel anything including charges yo my card, which, I have now had that card shut down and requested a full refund since I did noy get any services and a scam. Monte then emaiked me and stated I stated I am agreement and but there are not contracts and that I could cancel anytime buy over the phone only verbally only, lol.
I sent another email and stated it is in writing once again and to cancel and I did not authorize any charges and requested a fukk refund of the one charge that alledgedly was for advertising.
Contractors, beware of this one!
Absolutely robbery! In 1 month got 4 leads. The expected was 7 to 8. 3 of the leads were not real. 1 was wrong number. 2. Spanish speaking and no judgement I just speak English. 3rd the guy had no clue what we were talking about. 4th gave estimate and havent heard back! Called our reps from angi pros several times. They said they would refund us. I called today to cancel and asked not to pay the 35percent of expected leads for the year after explaining the leads they sent us. The woman said some people speak different languages and you can't desceiminate. She said the wrong number 1 she'd give us $30 back lmao and the lead who had no clue what we were talking about she said we have no proof. So now after paying 1 month $520 getting no leads when expected to get 7to8 and now having to pay an early termination fee of $2030 is absolutely insane! Beware!
Absolutely garbage company, steer clear of them unless you want to be scammed. They provide as little information as possible charge large lead fee and no guarantee that a client will even answer the phone. Extremely disrespectful support teams. All in all a completely unprofessional garbage company.
