Angi Leads (homeadvisorpros.com) has a 1.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is poor. 94% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; 136 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Rolando Salas · 1 review · Experienced 2025-09-12 ·
★★★★★
Do not use this app as a pro
Do not use this app as a pro. Don’t do that to your business, Scam. You get leads even when they are OFF.
Reply from Angi Leads2025-09-12
Hi Rolando, we thank you for your feedback, as we are always working to improve the success of our Pros. We’d be happy to fine-tune your service areas and discuss options to provide you with more opportunities. Rest assured that Angi doesn't scam, and we'd like to assist you accordingly. Feel free to contact us directly at [email protected] so that we can locate your account for review. You can also find commonly asked questions at bit.ly/4f7CNFY. Best, Ammi from Angi.
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Emil Syrlybayev · 2 reviews · Experienced 2025-09-10 ·
★★★★★
Absolutely horrible experience.
I’m a pro that had a business with Angi leads and it was absolutely horrible. Do not use angi leads, they will scam you. They take your money and don’t offer legit leads that they promise. Also when I canceled my agreement with them and they charged me nearly $1900 because I canceled before 12 months. In total I payed around 3k for absolutely nothing. I got almost 20 leads that had nothing to do with my service and another 4 or 5 that never responded. If you’re ever thinking of using them or making a contact with them, don’t. They WILL take your money and give you nothing in return. Also, when I tried calling they would never respond or say that their “shift” ends in 10 minutes and then they say that someone will call back another day but they never called me back. However, they call you at the worst times they spam you with crap that you don’t need. One of the people from Angi kept on calling and emailing me about getting more reviews even though I couldn’t because they didn’t provide any good leads. And she would just spam my phone non stop even when I didn’t have my leads on. It’s truly ridiculous how they operate, I don’t recommend Angi to anyone.
Reply from Angi Leads2025-09-11
Hi Emil, Thanks for your feedback. We understand that this can be upsetting, as we strive to make every professional's experience fantastic. We assure you that this is not the kind of service we provide. We appreciate that you brought this to our attention, as it helps us improve and provide excellent service. We aim to provide you with better service and support for all your needs through our customer service. We would be happy to address this matter further and investigate the work quality issues you've experienced. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. It will be a pleasure to assist you. Best, Esefany from Angi
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Rubin · 1 review · Experienced 2025-09-11 ·
★★★★★
Make sure you carefully read their…
Make sure you carefully read their contracts very very carefully!
They lock you into a 12-month contract and don't let you out, and just give you terrible quality leads. NO OTHER LEAD PLATFORM DOES THIS!
Reply from Angi Leads2025-09-11
Hi Rubin, we appreciate your feedback, and we apologize if any experience you had was anything less than positive. Please contact us via chat or by email at [email protected] so that we can learn more about your specific situation and address your concerns. Best, Estefany from Angi.
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Valerie White · 1 review · Experienced 2025-08-11 ·
★★★★★
If I could leave zero stars I would
If I could leave zero stars I would. Don't waste your time or money on them, the salesman will make it sound soooo promising and get you to sign up with them and tell you that if you don't like the services within a 30 period that you will get your refund back. I cancelled within the 30 days because the leads were crap, I kept getting leads that was either out of my range or leads that had nothing to do with what I do and also leads to where the customer would ask about services and you would respond back to them and never get a response or the number that was provided wouldn't be in service or they just didn't pick up or get back to you. Well you still have to pay for those leads because "it's not a reason for a refund" according to Angie. And so that was my reason for cancelling within 30 days I was paying Angie for so called leads more than I was making from those leads and to boot they wouldn't give me a refund because "they do not refund" according to Angie supervisor. When I was told that if I cancelled within 30 days I would receive my refund. You can even look it up online and it plainly states that you will get refunded, but you can also state that to the supervisor and surprisingly they don't know what your talking about or why it shows that online. Angie's list will promise the world to you to get you signed up and get your money but what they don't tell you is how they will go into your bank account and suck you dry for those so called leads that you really don't get.
Reply from Angi Leads2025-09-08
Hi Valerie,
Thank you for sharing your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Klaidy from Angi
I dont recommend anyone this app they charge for a contract without permission or letting the people know that has to pay fee fraud worst app.
Reply from Angi Leads2025-09-01
Hi Leivi, we appreciate your feedback, and we apologize if any experience you had was anything less than positive. Please contact us via chat or by email at [email protected] so that we can learn more about your specific situation and address your concerns. Best, Ammi from Angi.
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Zac · 1 review · Experienced 2025-08-25 ·
★★★★★
Scam, stay far away
Scam, do not use. Lie through their teeth and get you stuck in a contract you can't break unless you pay 35% of remaining yearly contract value. All the leads are either fake or someone shopping around. Maybe 1 in 10 leads are real people looking for work done.
Reply from Angi Leads2025-08-29
Hi Zac,
Thank you for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you achieve greater success with your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help
Best,
Klaidy from Angi
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Courtney Diehl · 2 reviews · Experienced 2025-08-29 ·
★★★★★
Fraud
This company is such a fraud. My 24 yo started a business. The agent said $440 for 30 leads and you can cancel any time. Then, they fraudulantly, without your knowledge or permission, send a contract digitally signed. There was 0 mention of a contract. I then called them and told them they do not have permission to charge my card. He told me he was charging it anyway and charged over 1000. I am filing a police report against angie's and home advisor. It is illegal to charge someone's card without their permission. I have it all recorded. Do not use them. We are going to sue.
Reply from Angi Leads2025-08-29
Hi Courtney,
Thank you for sharing your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
It will be a pleasure to assist you
Best,
Klaidy from Angi
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Ryan St Pierre · 1 review · Experienced 2025-08-29 ·
★★★★★
Sign up you won't regret it!
Signed a contract for a year and have had some bumps in the road. Its not bulletproof by any means but it will establish your business. Its been a well known go to for customer service for years and creates results. Customer service reps are great too
Reply from Angi Leads2025-08-29
Hi Ryan, Thank you for the wonderful feedback! Best, Klaidy from Angi
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Chris Cardillo · 1 review · Experienced 2025-08-23 ·
★★★★★
I am a veteran on small business just…
We are a veteran owned small business just starting out. I signed up for Angie Pro and they were charging me $525 a month. They charged me the $525 and it took them about two weeks to get it set up. As I go through the service they never told me that I was only gonna get five leads per month. So I get 5 leads and 2 of them. One Lady started yelling at me because She claims she Never left a lead with Angie pro. The other one canceled at the last minute and the rest never even answered their phone even though I called within five minutes. Not one person from Angie told me they would only give me five leads per month for $525 a month. They never discussed that with me I didn't find out till later. I decided I did not want their service and they immediately charged me $2000 for terminating my service. They don't even care that I'm a small Veteran business trying to get our feet off the ground. I do not recommend using them you can get a lot more done with Google and not have all of the trouble. Yelp is also a lot better they work with you as much as they can to get you business because they understand that if you make money they make money. The CustomerService people at Angie pro couldn't care less about helping you. They were totally comfortable charging me for leads that no one even answers. One that yelled at me, the other canceled the estimate while I was driving to their house. What did Angie do to help? Nothing! They didn't offer to send me a few more contacts, even though I just signed up and wasn't really used to how the system works. They couldn't care less that I'm a combat veteran who spent years serving his country and I'm just trying to get a foothold with my business. They are 100% comfortable charging me $2800 for nothing. They didn't offer a single solution or offer to help me out until I got used to how things work there. They never once told me that $525 worth of leads is only five calls regardless if they answer or not. In a world where people are struggling Angie doesn't care. They don't understand that by helping our company make money it's gonna make money for them they would rather you cancel their service and penalize you by immediately billing my business account another $2000. It's pretty sad to see where our country is going. As a veteran, my life was put on hold while I fought in two different wars. All I wanted was a little bit of assistance building our company with a partner that didn't just care about themselves. It's pretty heartbreaking to see this is how they treat people.
Before you use this company please do research. Don't take my word for it, do the research yourself. You can start by searching:
"Angie pro lawsuits" This review won't allow me to post the link, however, when you look at it, you will be shocked to see the type of lawsuits that they are involved in. I wish I would've looked at it before I signed up with them.
Also, on a positive note, if you're starting a small business and need some assistance please tune in to the Shawn Ryan Show in the next couple weeks. He will be interviewing veterans like me discussing strategies to help, not just veteran owned businesses, but small businesses in general. The SRS show is one of the largest podcasts in the United States. I'm not exactly sure which date the show will air, sometimes it takes a month or two for the recording and editing, but I'm sure it will be worth watching. I sure wish I could respond to their response below. I called them after this review and they did the exact same thing. Sat there on the phone, said nothing, and made no attempt or offer any solution whatsoever. After their initial sales pitch I recorded all their conversations just to make sure I wasn't exaggerating.
Godbless!
Reply from Angi Leads2025-08-28
Hi Chris,
Thank you for your review.
We apologize if the app was not more helpful for your project needs. Please contact our Customer Care team at 877-947-3639 to speak with a specialist, and we'd be more than happy to address any specific questions or concerns you might have.
We're here to help!
Best,
Hector from Angi
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customer · 2 reviews · Experienced 2025-08-01 ·
★★★★★
Angi is a complete scam
Angi is a complete scam. They promised one thing but did the exact opposite. I was charged $350 a month for leads that weren’t even in my industry. Even after I canceled, they kept billing me. On top of that, they hit me with a cancellation fee equal to 50% of the yearly rate and charged me for two months when I only used the service for one. In the end, I basically paid for eight months of service just to cancel.
This company manipulates customers with shady practices, hidden fees, and false promises. The service is worthless, the billing is dishonest, and their cancellation policy is designed to rip people off. They should be shut down. Worst experience ever.
Reply from Angi Leads2025-08-27
Hi there, we thank you for your feedback as we are always working to improve the success of our Pros. We’d be happy to fine-tune your service areas and discuss options to provide you with more opportunities. We'd like to check your account to see what happened. Feel free to contact us directly at [email protected] so that we can locate your account for review. You can also find commonly asked questions regarding claiming jobs at bit.ly/4f7CNFY. We'll gladly assist you. Best, Ammi, from Angi.
Angi is a scam for small businesses. They dump useless “leads” – 70% don’t answer/don’t speak English, 30% have no idea what you offer.
Customer service? Always the same: “This is what you signed.” Try to cancel and they demand $2,000 while charges keep coming.(35% from annual payment! On what ???)
I, with 60+ Florida business owners, am collecting evidence and recordings proving they break terms. From day one they said “fight for the lead,” but even when you prove it’s unrelated, you get no response, no credit, no refund.
Reply from Angi Leads2025-08-27
Hi Jonny, We are sorry to hear that your advertising experience has been anything less than positive. We’d be happy to help you achieve better results and address any questions or concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. It will be a pleasure to assist you. Best, Estefany from Angi
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Hasan · 1 review · Experienced 2025-08-25 ·
★★★★★
I had a terrible experience with Angi…
I had a terrible experience with Angi Leads. No real jobs ever came through only fake customer leads. Their customer service, especially Gary Bastin, was extremely rude and unprofessional. On top of that, they closed my account without any notice and even sent me to collections. This company is dishonest and should not be trusted.
Reply from Angi Leads2025-08-25
Hi Hasan,
We regret to hear about the challenges you’ve faced with your experience. Our team is here to help you address any concerns, including questions about collections. Please contact our Customer Care specialists at 877-947-3639. We’re ready to assist you and find the best solutions.
Best
Hector CX Team
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Nick Gravina · 1 review · Experienced 2025-01-06 ·
★★★★★
Worst lead generation service of all time
Worst lead generation service of all time. You pay money to get no real phone numbers or contacts. Most contacts seem generated. They will not refund your money. I do not know how they are in business. It is a scam with a bunch of false promises. DO NOT SIGN UP FOR THEIR BS. No real quality leads.
Reply from Angi Leads2025-08-21
Hi Nick, Thanks for your feedback. We understand that this can be upsetting, as we strive to make every professional's experience fantastic. We assure you that this is not the kind of service we provide. We appreciate that you brought this to our attention, as it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. It will be a pleasure to assist you. Best, Esefany from Angi
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Predatory, Useless, and Misleading. Avoid Angi Leads at All Costs
Angi Leads has been the single worst experience I’ve had as a business owner. Their sales team makes big promises about “qualified leads,” but what you actually get are people who don't answer their phone, disconnected numbers, and homeowners who have zero interest in your services. Time and again, I’d call “leads” who never answered, never returned a message, and in many cases didn’t even realize they had triggered a contractor response call. That isn’t a lead, that’s junk data.
Worse, they lock you into billing agreements that feel designed to bleed you dry. You get charged for garbage leads, and when you dispute them, you’ll find their “customer care” department is nothing more than a brick wall. They make it easy to sign up but nearly impossible to cancel, a trap disguised as a service.
As a contractor, every dollar and every hour matters. Angi wasted both. Instead of helping me grow my business, they cost me money, time, and trust.
If you’re a tradesperson considering Angi Leads, don’t walk away. Run. There are plenty of better ways to build your business without handing over your hard-earned money to a company that thrives on exploiting small businesses.
Reply from Angi Leads2025-08-21
Hi Elijah,
Thank you for sharing your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best
Hector CX Team
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Daniel Garrett · 1 review · Experienced 2025-08-19 ·
★★★★★
Fraud
These guys robbed me for nearly five thousand dollars. About eighty five percent of the leads you'll receive are fake. They won't refund your money, (which they are already asking for too much) and the service is absolutely terrible. Don't make the same mistake I did. Don't even take my word for it. Four years ago these guys were involved in a class action lawsuit for doing the exact same thing they've done to me. Look it up.
Reply from Angi Leads2025-08-21
Hi Daniel,
Thank you for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We’d love to help you get better results and address any questions or concerns you might have. Please feel free to reach out to our Customer Care team at 877-947-3639. One of our specialists will be happy to assist you.
It will be a pleasure to assist you
Best,
Klaidy from Angi
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Matthew Baker · 1 review · Experienced 2025-08-13 ·
★★★★★
85% of the leads Angi sold could not…
85% of the leads Angi sold could not contact. The pricing for those leads were never disclosed in the initial sales pitch. We were promised 12-20 leads per month and we never never given more than 11. Of the leads we were able to contact and close with were all for jobs that fell well outside the type of jobs I was paying for. We paid for panel upgraded and ev chargers and instead received small maintenance requests like fixing a lamp and trouble shooting power issues. We are extremely dissatisfied and when I canceled my subscription they charged us a cancelation fee of several thousands dollars. We feel they defrauded us with false sales claims that they could provide quality leads. We made $400 in gross revenue from those leads at the cost of over $6000. That is not a great rate of return.
Reply from Angi Leads2025-08-14
Hi Matthew, Thanks for your feedback. We understand that this can be upsetting, as we strive to make every professional's experience fantastic. We assure you that this is not the kind of service we provide. We appreciate that you brought this to our attention, as it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. It will be a pleasure to assist you. Best, Esefany from Angi
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Tiffany Jackson · 1 review · Experienced 2025-08-04 ·
★★★★★
I DO NOT recommend using Angi Leads
I DO NOT recommend using Angi Leads! They scam you with a 12 month contract, and then provide you with fake leads and states to use the number they provide with an ext number that they NEVER give to you. When you do get through to the lead they have no idea why you called them because they NEVER requested that service. It a waste of time and MONEY! Plus if you cancel early you have to pay a 35% of the contract!
Reply from Angi Leads2025-08-07
Hi there,
Thank you for sharing your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best
Hector CX Team
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Clean Sweep · 1 review · Experienced 2025-08-02 ·
★★★★★
They don't qualify their leads
They don't qualify their leads. I asked the sales lady for 30 minutes if they verified if they are real leads and she kept promising they did. Well we've had several people calling seeking employment, and then we requested our credit back Angi denied our request. Now they are demanding us to pay over 2k to cancel our contract.
Reply from Angi Leads2025-08-02
Hi There,
Thank you for your feedback,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you achieve greater success with your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
It will be a pleasure to assist you
Best,
Estefany from Angi
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Ruben Perez · 1 review · Experienced 2025-01-01 ·
★★★★★
This is by far the worst app I’ve used…
This is by far the worst app I’ve used in the history of apps. While Thumbtack may be more expensive, it’s a million times better in terms of quality and results. I’ve been with your platform for over six months and haven’t received a single lead. The experience has been incredibly disappointing, and the customer support hasn’t helped either. Very poor service.”
Reply from Angi Leads2025-08-01
Hi Ruben,
Thank you for your feedback,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you achieve greater success with your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
It will be a pleasure to assist you
Best,
Estefany from Angi
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Scott Wolf · 2 reviews · Experienced 2025-07-30 ·
★★★★★
Better placed to invest your money Then Angi/Home Advisors
What went Wrong with Angi / Home Advisors.
1. Quality of leads- After 85 days I received 50 to 60 leads. The most of them were fake or dead leads. Some out of state and out of country.
2. Most leads do not call back
3. A lot of leads have all ready be accomplished
4. Majority of leads were not aligned with my scope
5. Large portion of leads were price shoppers
6. The company placed a lot of blame on the consumer for their system not set up right
7. I canceled my account do to the fact they could not provide me with verified leads of which they promised me were verified.
8. After canceling my account they did go ahead and charge me a termination fee of $968.00 I had to cancel the card and transfer my money to another account until the new card arrives as they keep sending me bad customers
9. Customer service in the states cannot communicate properly.
10.
Reply from Angi Leads2025-07-30
Hi Scott,
Thank you for your feedback,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you achieve greater success with your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
It will be a pleasure to assist you
Best,
Estefany from Angi
