Angi Leads (homeadvisorpros.com) has a 1.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is poor. 94% of reviews are 1 star, a relatively high share; The business has replied to 97% of negative reviews; 136 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
S
Sonia Lewis · 3 reviews · Experienced 2025-05-17 ·
★★★★★
I am very disappointed with this…
I am very disappointed with this company. I bough a membership on May 17,2025 to have more customer for my cleaning business and they promised me 25 customers and they said i could have 15 0r 10 on the works case every month but they only send me 14 on total and out of the 14 I only had 2 the leads are totally trash, many of them didn't answer, or they were looking for job not the cleaning service. they refused to replace the bad leads or to complete the the 25 leads. I called to cancel and get my money back but they only told me that this month was going to be much better and very sorry for the month before so on June 16,2025 they took an other payment out and on Saturday 14, they send me 2 more leads and I called then without any answer at all. I called then on Sunday 15 to cancel the membership for second time and they canceled but refuse to refund the 2 months when I on only used 1 and not even the 25 houses they promised me plus they charge me 1617 for early termination. now my credit card is in dispute of this transactions because is unfair should be against the law to force people to stay with them even the are a scam . they. if they kept their promises no one would cancel. now they are threatening me to send it to collection to ruin my credit if i don't pay them. I need your help to put a stop to this fraudulent companies. they are also taking advantage discriminating me for being a Spanish speaking.
Reply from Angi Leads2025-06-26
HI Sonia,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Hector CX Team
K
Kerry Klein · 1 review · Experienced 2025-06-23 ·
★★★★★
What Was I Thinking ?
Major financial mishap, going with Angi Leads! Was with them for 3 months and most of the leads weren't viable. Some leads, had no idea what I was talking about! I was paying $280 a month for people that just were "thinking" about it, and/or "accidentally hit the wrong button." Some even got angry with me.
In the end, I had to pay $980 to stop losing $280 a pop. But, in the long run, it ended up saving me a little over $1,500. Live and learn!!!
Reply from Angi Leads2025-06-24
Hi Kerry,
Thanks for your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Klaidy from Angi
E
Edward K · 2 reviews · Experienced 2025-06-08 ·
★★★★★
AI leads
I understand the “service” provides leads and can’t guarantee results. But I have multiple leads that are terrible. Leads are just people looking for jobs, leads that look AI generated, leads that are classified as wrong categories.
I had a “lead” and when I made contact she said she lives in a car and has no idea what I’m talking about.
I’ve contacted angis customer service and on boarding specialist and they don’t care.
I signed a contact and now I’m stuck for 12 months.
Reply from Angi Leads2025-06-16
Hi Edward,
We regret to hear about your experience. This is not the experience we aim to provide. We are happy to adjust your service filters when you contact us at [email protected]. Keep in mind that leads' categories can be adjusted directly through the Pro App. You can find a guide to updating your service filters by going to bit.ly/4ff1sIV. Additionally, it is our goal that all professionals using the Angi Services Platform are successful, and part of that success is equipping you with knowledge. Please reach out to us at [email protected] and we well gladly assist you.
Best, Ammi from Angi.
Angi leads is an absolutely disgusting scam designed to steal from small businesses with the promise of opportunity. I have been very patient to see if any of it is real but now I have concluded these are all dead end scams. Fake lead phone call calls never answered or returned, direct messages never responded to, emails that go nowhere. Zero response from so many leads, please do yourself a favor and stay away and save your time and money from this complete scam of a business that only leads to profits for Angi "leads". I have spent too much time being patient and have paid with my time and money thinking it was a legit business. I have been on the phone with multiple Angi agents only offering ridiculous responses and excuses for dead leads with no offer of credits for scam leads. Do yourself a favor and stay away from them. Put your time and money into legit advertising avenues and do honest work to gain referrals for your own business. Believe me when I say, Angi Leads / Home Advisor is a complete scam. There's nothing anybody can say that can convince me otherwise. Their "business" scam methods should not be legal.
STAY AWAY ⚠️☢️☣️.
Reply from Angi Leads2025-06-13
Hi Ashokm
We appreciate your feedback, and we apologize if any experience you had was anything less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services, and we'd like to help however we can. Please contact us via chat or by email at [email protected] so that we can learn more about your specific situation and address your concerns.
Best,
Estefany from Angi
W
Wade Thomas · 1 review · Experienced 2025-06-11 ·
★★★★★
DO NOT WASTE YOUR MONEY.
I spent about a year using Angi’s list and canceled it because it was not working. I was spending money on leads and they were bad. I was then contact Angi ads and decided to give it a try. It has been a TOTAL waste of money. I spent $500 per month and over the past 9 months I’ve spent $4500 and gotten 2 jobs. I called them to try and cancel and they refused. In addition to this they have increased the amount of contractors that they send leads to. I could not be more frustrated.
The last several ads have been bogus. The phone number is not associated with the name on the lead and when I do actually get a live person they are mad because they received so many phone calls. I spoke with Angi and they refuse to let me out of the contract. This is a complete rip off.
Reply from Angi Leads2025-06-12
Hi Wade,
Thanks for sharing your feedback.
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
Best,
Hector CX Team
K
Kim Rampick美国 · 1 review · Experienced 2025-06-10 ·
★★★★★
Sealing, Polishing Marble
I used Marble Care San Diego all other marble guys asked to send pictures Joe came to my home to see what he could do.
His price was great and his workmanship sealing and polishing our marble countertop and shower floor and sealing grout were a perfect color match. A family business here in San Diego, Orange County and Palm Springs do not contact any other marble guy!
Reply from Angi Leads2025-06-12
Hi Kim,
Thanks so much for sharing your feedback about this pro!
We are so pleased to hear that Marble Care San Diego did such a wonderful job. If you haven't already, be sure to write them a review either through the app or by calling our review hotline at 866-986-5478.
Enjoy the rest of your day!
Best,
Klaidy CX Team
L
Lily Z Designs · 2 reviews · Experienced 2025-06-09 ·
★★★★★
DESIGNERS BEWARE!!!
DESIGNERS BEWARE!!!! THIS COMPANY IS A BUNCH OF FRAUDULENT LEADS ADVERTISING. THERE REPS ARE A BUNCH OF LIARS TELLING YOU TO UP YOUR CAMPAIGNS TO GET BETTER RESULTS, ABSOLUTELY NO LIABILITY FOR THEIR BUSINESS RELATIONS FOR SMALL TIME BUSINESS OWNERS!!!! THEIR LEADS ARE NEVER HIGH-END CLIENTS AND THE LEADS RARELY ARE SERIOUS!!! THEY ALSO DO NOT COMMUNICATE AT ALL WITH THERE DESIGNER CLIENTS
Reply from Angi Leads2025-06-09
Hi Lily,
Thank you for your review. We'd welcome the opportunity to address any concerns you may have. Please contact us directly at [email protected] so that we can locate your account and assist.
Best,
Hector from Angi
This company is fraudulent. They lie they screw you out of your money left and right. The employees don’t know how the company works. All I can say is beware, beware, don’t use them. They were sued in a 2023 class action suit. Big mistake going with this company!
Reply from Angi Leads2025-06-05
Hi Rochelle,
We appreciate your feedback, and we apologize if any experience you had was anything less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services, and we'd like to help however we can. Please contact us via chat or by email at [email protected] so that we can learn more about your specific situation and address your concerns.
Best,
Ammi from Angi
HomeAdvisor was amazing!! Angi took over and now it is awful. I can never get contractors to call me or setup estimates. Its a terrible service. Try NextDoor or Yelp!
Reply from Angi Leads2025-06-05
Hi Alicia,
Thanks for sharing your feedback.
We are sorry to hear that more pros did not contact you for your project. We always encourage our pros to be as responsive as possible to quote requests and would be happy to help find you more pros for your project. Feel free to reach out to us at [email protected] or call us at 888-811-2644.
We're here to help
Best,
Klaidy CX Team
A
Aylene · 1 review · Experienced 2025-06-01 ·
★★★★★
Have to think that Angi is just providing Fraudulent leads to make money.
I had been using Home Advisor for my company, took a break and joined Angi about 4 months ago. I feel like Home Advisor results were much better than what I am seeing with Angi. With Home Advisor I would speak to a real person at least 75% of the time. Most of the leads that come through now via Angi I never hear anything back from, even with reaching out via phone and via that app...they mostly seem like fraud. Phone numbers that go direct to Voicemail, but with no name attached to the Voicemail (Who does not put a personal message on their cell phone recording?). I text via the app and rarely get any response. Sometimes when I get sent to Voicemail and do get an actual person's name the name does not match the name on the lead. Most likely going to cancel with Angi as they are taking my money and giving me nothing!
Reply from Angi Leads2025-06-02
Hi Aylene,
Thank you for bringing this to our attention and we are sorry to hear of this experience with the customers. Please remember that if you are unable to contact the customer by phone, our in-app chat is available. To review our best practices to connect with customers, visit https://bit.ly/4eWrh0J. We'd also like to review your account and assist you accordingly. Please reach out to us at [email protected] and we'll gladly assist you. Best, Ammi for Angi.
A
Alex Saravani · 16 reviews · Experienced 2025-05-26 ·
★★★★★
Worst lead provider you’ll ever come across.
I have been with Angie leads formally homeadvisor since 2018. This company has taken thousands of dollars from me, charging me for leads that are bad leads and they won’t credit me the leads back. Angie leads needs to be regulated by some government entity their business practices are unethical and they shouldn’t be able to get away with doing This to contractors. This is my last straw. I have hired a new company where the leads are $75.00 a lead and all my leads are exclusive and I will get credits back on the leads when they are bad. Angie leads/ homeadvisor has been in lawsuits for these deceptive practices. Find another company to buy leads from Angie’s list will never credit your money back and there’s nothing you can do.
***Update their reply to my review was nothing less but offensive. Let strategize to help you see more success from leads haha look at my reviews on your platform when I actually get a lead on the phone and scheduled appointment I can close the lead which is probably 1 lead out of 10 at 200$ a lead let that sink in. I have Maintained a 5 star reputation on angi leads and google for over 10 years. You can’t maintain a positive review for less than 2 days. My business practices are more reliable then your entire business of over probably 2000 employees and that’s an understatement and I am 1 salesman to my self owned company 1 guy is outranking your business in reviews and you guys have been in business longer than I have. Let’s strategize together angi/ home advisor to make your leads better how about that I could make you more money Than your lousy entire employee workforce me alone I know exactly how to solve your problems and I could 10,000x your negative review base with positive reviews. Your employees are just number pushers that don’t care about customer satisfaction they main goal is to save frustrated customers like me from closing their account and keep leads coming in ask me how I know I have spent more time on angi customer service than my phone time with customers leads you have sent me. Shall I keep going? Lol just remember me a 33 year old is outranking your company in positive reviews for over 10 years why do you think I stopped sending my customers to angi leads to leave me reviews because I am pulling away from your platform slowly like I said I would 5 years ago.
Reply from Angi Leads2025-05-31
HI Alex,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We will be happy to assist you.
Best,
Estefany CX Team.
C
Christopher Flinker · 1 review · Experienced 2025-05-22 ·
★★★★★
Angi Leads intentionally will leave out…
Angi Leads intentionally will leave out key details when trying to get you to sign up. You will be entering a contract and be on the hook for 12 months. If you cancel early you will be charged for the remaining amount left on the 12 month contract. The only way they will help is by trying to convince you not to cancel. Wasted 2k and maybe made a couple hundred from jobs. Do yourself a favor and advertise with Google.
Reply from Angi Leads2025-05-22
Hi Christopher,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. Please consider that Angi rejects any scam or suspicious practices.
We will be happy to assist you.
Best,
Estefany CX Team.
A
Andrew Shea · 1 review · Experienced 2025-05-17 ·
★★★★★
Scam!
Scam!! After spending $1000 or more and getting nothing from it you will cancel like me and wish you never signed up! They make it impossible to end monthly subscription. Highly suggest avoiding
Reply from Angi Leads2025-05-17
Hi Andrew,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We will be happy to assist you.
Best,
Estefany CX Team.
DO NOT USE ANGI LEADS! SCAMMERS. My account had been inactive for months and they randomly charge me $160 and I call for a refund and “they don’t do refunds” when I had not been using any of their services for 4 months! All this After I already gave them $750 and only used $200 of it!! I had to dispute with my bank and now it is a big to do. Save yourself the trouble! They are scammers!
Reply from Angi Leads2025-05-09
Hi Briana,
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We will be happy to assist you.
Best,
Estefany CX Team.
R
Ryan · 1 review · Experienced 2025-05-08 ·
★★★★★
DON’T USE ANGI LEADS!
DON’T USE ANGI LEADS!! I told them I need to cancel back on October they said they will freeze it and then I forgot I had it on and they charged me over $2,000.00 and I didn’t even use the app or interact with customers!!!!!!! When I asked for a refund they said no- SNAKEY ASS COMPANy use THUMBTACK instead!! STAY AWAY FROM ANGI LEADS HELP ME GET MY MONEY BACK BY KEEPING THEM FROM MAKING MONEY OFF YOU! Thank you!!
Reply from Angi Leads2025-05-08
Hi Ryan,
Thank you for your review. We'd welcome the opportunity to address any concerns you may have. Please contact us directly at [email protected] so that we can locate your account and assist.
Best,
Hector CX Team
E
Eric Lheureux · 1 review · Experienced 2025-04-25 ·
★★★★★
You get 1 good lead for every 10 leads…
You get 1 good lead for every 10 leads u get.custemer services is no help.barely speak English. They tell u they will look into the lead and possibly give us credit for that bad lead.but they never do.even if it's not a task u even do.there basically just stealing ur money.
Reply from Angi Leads2025-05-06
Hi Eric,
We thank you for your feedback, as we are always working to improve the success of our Pros. We're sorry to hear about your experience with the leads, it is not the experience we want you to have. Rest assured that our goal is to maintain a high-quality and reliable platform for all Angi Services professionals. Feel free to contact us directly at [email protected] so that we can locate your account for review. You can also find commonly asked questions regarding jobs at bit.ly/4f7CNFY. We'll be happy to help.
Best,
Estefany, CX Team
C
Consumer · 1 review · Experienced 2024-12-03 ·
★★★★★
Place is a scam
Place is a scam. They won’t refund you back your money. The leads are a joke. One of the worst investments I have made, lessons learned. All the customer service people sound like robots and all repeat themselves. Do not sign up to the place. 750 down the drain
Reply from Angi Leads2025-05-04
Hi there,
We appreciate your feedback and we apologize if any experience you had was anything less than positive. Please contact us via chat or by email at [email protected] so that we can learn more about your specific situation and address your concerns.
Best,
Hector CX Team
K
K Greenhalge · 2 reviews · Experienced 2025-05-02 ·
★★★★★
The app is filled with glitches in…
The app is filled with glitches in customer service is a joke. They were mediocre my first season, but this is our second season with them, and there are so many glitches in the app. Their response is to tell me to go through the computer. I can’t make phone calls from the computer. A lot of times the phone number doesn’t actually go through. I call it and it immediately hangs up. I was denied credit because it says I didn’t call the customer. When I spoke with customer service, they just told me I need to accept these problems and decide if it’s worth continuing.
Reply from Angi Leads2025-05-03
Hi there,
Thanks for sharing your feedback
We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.
We're here to help
Best,
Klaidy CX Team
M
Matthew Anton · 1 review · Experienced 2025-04-30 ·
★★★★★
Dont use angi leads for business leads
As far as using angi or homeadvisor as a lead services it’s horrible lies by everyone in the company. They tell you one thing and its the exact opposite. If you do your research you ll relize theyve been fined for millions for robbing guys just trying to earn a living and lock you into contracts. Its sad how these companies prey on honest people.
Reply from Angi Leads2025-05-01
Hi Matthew,
We thank you for your feedback, as we are always working to improve the success of our Pros. We're sorry to hear about your experience with the leads, it is not the experience we want you to have. We’d be happy to fine-tune your service areas and discuss options to provide more opportunities. Rest assured that our goal is to maintain a high-quality and reliable platform for all professionals using Angi Services. Feel free to contact us directly at [email protected] so that we can locate your account for review. You can also find commonly asked questions regarding jobs at bit.ly/4f7CNFY. We'll be happy to help.
Best,
Hector CX Team
n
neil katzman · 1 review · Experienced 2025-04-29 ·
★★★★★
President That would give you lead where you got…
That would give you lead where you got no answer and they would not give you credit
Customer service was terrible
The only people they were interested with themselves
I told him yesterday to take their service and stick it where the sun don’t shine
Reply from Angi Leads2025-04-30
Hi Neil,
We thank you for your feedback, as we are always working to improve the success of our Pros. We're sorry to hear about your experience with the leads, it is not the experience we want you to have. We’d be happy to fine-tune your service areas and discuss options to provide more opportunities. Rest assured that our goal is to maintain a high-quality and reliable platform for all professionals using Angi Services. Feel free to contact us directly at [email protected] so that we can locate your account for review. You can also find commonly asked questions regarding jobs at bit.ly/4f7CNFY. We'll be happy to help.
Best,
Estefany, for Angi
