The young man that helped us did a…
The young man that helped us did a GREAT job
About Home Zone Furniture
Data updated- Website
- homezonefurniture.com
- Category
- Home & Garden
- Location
- United States · Grand Prairie
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 100% (4/4)
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Is Home Zone Furniture legit?
Home Zone Furniture (homezonefurniture.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Professional
Innocent was knowledgeable and extremely helpful. We will return for future purchases.
Sales girls was great and very helpful
Sales girls was great and very helpful. She was running in between me and 2 other customers but answered all my questions and was very polite.
Exceptional Service
Shay and Tyler were very helpful and had great information that sold me on the couch I bought. They were polite, knowledgeable, and patient!
Very helpful in answering all my…
Very helpful in answering all my questions and the quick delivery date will keep me returning for all my future furniture needs
Service was nice
The lady that helped us was…
The lady that helped us was knowledgeable but not pushy. She gave us time to make our decision.
Storenwaa lovely
Storenwaa lovely, great selection and staf was so friendly and knowledgeable. Abby and Blake at Allen store really helped us find the persfext master bedroom suite!
We did not expect you to fix the couch…
We did not expect you to fix the couch in the first place so 5 out of 5 stars!!
We had an outstanding experience with…
We had an outstanding experience with Brandon at Home Zone! From the moment we walked in, he was professional, knowledgeable, and genuinely cared about helping us find exactly what we needed. He took the time to answer all of our questions, never made us feel pressured, and made the entire process smooth and enjoyable. Brandon went above and beyond with his customer service, ensuring we were completely satisfied with our purchase. His honesty, patience, and attention to detail truly set him apart. It's rare to find someone who is so dedicated to making sure customers have a great experience. If you're shopping at Home Zone, I highly recommend asking for Brandon. He made what could have been a stressful purchase easy and enjoyable. Thank you, Brandon, for your exceptional service—we will definitely be back and will recommend you to our family and friends! Thanks to Sam too!!!
Your sales team are fantastic
Zach
Zach! He always makes my experiences with the store oh so very perfect!
It went very smoothly
It went very smoothly. I was able to have someone remove the old one and the shipping if the new one was very quick. The couch is exactly what we wanted. The shipping crew was very helpful in keeping me informed when i would receive it, thank you Kelly for all you info,
courteous and helpful
I found the pieces I wanted as soon as…
I found the pieces I wanted as soon as I walked in the door! Our salesman, Daylen O was knowledgeable, courteous and patient with us. Very pleasant experience!
Nice store
Good selection, nicely organized store. Genaro was helpful but not pushy. When it came time to purchase, he was efficient and it went quickly.
Spirit was.professioal
Spirit was.professioal. helpful and got us what we wanted. Many thanks to her for her help and knowledge of the products we were looking for
Sammy was great!
Sammy was great! We went in a couple months before to see what was out there and Sammy was a huge help answering all of our questions. When coming back in, he recognized us as soon as we walked in the door. When purchasing the furniture, Sammy made it very quick and easy to get everything ordered and for delivery.
The staff and customer service are great
New couch
Julie was an amazing help and was thorough with all customizations!