Love these books
This is the second time for me using the books for a gift cake my wife.
About Hooray Heroes
Data updated- Website
- hoorayheroes.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 73% (24/33)
Do you own Hooray Heroes? Claim this profile for free and start replying to reviews.
About this business
Welcome to our world of limitless imagination. In it, we create emotional, forever keepsakes in the form of personalized books (and more!) for kiddos, parents, families, couples, and pets. Come join us, and shed a happy tear or two!
Written by the business, not verified by us.Is Hooray Heroes legit?
Hooray Heroes (hoorayheroes.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 81% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers had a great experience with this company. Consumers frequently mention that designing personalized books is very simple, fun, and straightforward from start to finish. Buyers are consistently impressed by the top-tier quality, vibrant illustrations, and deeply touching stories that make wonderful keepsakes. However, some people mentioned that shipping delays and delivery issues left them waiting longer than expected for holiday gifts. A few other people also felt that certain customization options, such as hairstyle choices or specific details, were somewhat limited. Some reviewers were not happy with minor website errors or formatting issues that affected their final orders.
Auto-generated from all reviews of this business. For reference only.What people say
Easy to use
Easy to use, able to create accurate characters and the stories are so sentimental
Easy to use website
Easy to use website with lots to choose from options. The storybook looks to be detailed with cute pre-wrote out stroy lines.
I love the customer service here!
I love the customer service here. They responded so quickly and were so helpful!
Easy
Easy to pick characters and see the pictures come to life.
Elf on the shelf surprise
When my daughters were little I ordered a book for Father’s Day for my husband and he loved it when I received a coupon code I figured I would check it out but didn’t believe I’d get a discount but it really worked so this year my daughters will be getting a personalized book from the elf
This was super easy
This was super easy, and the designs are so cute and fun!
The HUGE variety of books is amazing
The HUGE variety of books is amazing. Hooray has something for everyone. I had made a few mistakes and Olivia took care of everything faster than I could check my emails. Thank you so much! I can’t wait to see the books.
Im a 32 year old Marine Veteran
Im a 32 year old Marine Veteran. I cried when I got this
Great gift idea and very user friendly!
The best personalized keepsake!
Just ordered our 3rd book! Our kids absolutely love having these books that THEY are in. They are a bit pricey, but totally worth it and a true keepsake. We just had our 3rd child, so that meant a new addition to add to our collection 🥰 even though they are pricey, I will say the hard back books are very high quality and well made!
Reply from Hooray Heroes2025-11-13
Thank you for your continued support, Josette! It means the world to us that your little ones love seeing themselves in their stories. We’re honored to be part of your growing family’s collection. Kind regards, Hooray Heroes Team
This is my second order
This is my second order! Easy and reliable. A bit more variety on the character designs are needed for diversity.
I've bought a book for my littles every…
I've bought a book for my littles every year....I like Hooray Heroes..
Reply from Hooray Heroes2025-11-13
Thank you for your review, Porscha! We love creating stories for your little ones year after year. Your support truly means a lot! Kind regards, Hooray Heroes Team
Love there is a book
Love there is a book for my four beautiful nieces. But my few notes I have that we need more shades of color for little girls woth deep brown complexions and hair styles. Also it's hard to tell if the eye selection between dark brown and black are chosen until order is completed. But pther than that I believe the children are going to love it.
Reply from Hooray Heroes2025-11-13
Thank you so much, Antwanette! We’re thrilled you found a book for all four of your nieces. We appreciate your thoughtful notes, and we'll note them down for our future improvements. We’re grateful for your feedback! Kind regards, Hooray Heroes Team
I recently purchased a book from you…
I recently purchased a book from you guys and I had to make some changes to my order, and Olivia was really kind to help me out with it. This is the fifth book that I bought from you guys, I love them. They are the perfect gift for my love ones. Thank you so much Hooray Heroes!
Reply from Hooray Heroes2025-11-13
Thank you, Stefania! We’re thrilled to hear this is already your fifth book and that Olivia was able to assist you. Your kind words mean so much to our whole team. Kind regards, Hooray Heroes Team
A Simple Gift to Remember our Pup
Having recently lost our pup and have him pass the Rainbow, we wanted a playful book to celebrate his life and our love for him, the process to design and make a book like this was very well put together and put together
Reply from Hooray Heroes2025-11-13
We’re truly sorry for your loss, Francis, and are grateful that our book could help celebrate your pup’s beautiful life. Thank you for trusting us with such a meaningful memory. Kind regards, Hooray Heroes Team
Cute Stores, More Custom Avatar Options Needed
I thought the stories were cute, but I was surprised how much more the siblings books were. I also wish there were more customization options in all areas for the kids; including adding toddler height.
Reply from Hooray Heroes2025-11-13
Thank you for your feedback, Amanda! We’re glad you enjoyed the stories, and we truly appreciate your suggestions. We’re always looking for ways to improve, and your input helps us grow! Kind regards, Hooray Heroes Team
It was good except
It was good except it took me a bit to see the icons on top of the image generating space. I had to go back and redo the first image with eye color and shape because I didn't "catch on" until the second image.
Reply from Hooray Heroes2025-11-13
Thank you, Nancy! We’re glad you enjoyed the experience overall, and we appreciate you sharing this insight. We’ll look into making the customization icons more visible to avoid any confusion. Your feedback helps us improve! Kind regards, Hooray Heroes Team
This was the best way to have a…
This was the best way to have a keepsake! It was easy to navigate through it all! I'm excited to receive it!
Reply from Hooray Heroes2025-11-13
Thank you for your kind words, Cheyenne! We’re so happy the process was easy and that the book will serve as a special keepsake. We can’t wait for you to receive it! Kind regards, Hooray Heroes Team
As Promised
Quick and easy design process. The product shipped in the promised time. And the finished project is top quality and matched the advertisement.
Reply from Hooray Heroes2025-11-13
Thank you for your review, Jay! We’re glad the design process was smooth and that your book arrived just as promised. Enjoy your special story! Kind regards, Hooray Heroes Team
Wonderbly
My Story Tale
Story Bug
Dinkleboo
Magic Story
I See Me!
Librio
LoveBook