Beautiful messages
These books are beautiful and tell such an amazing story. We love them
About Hooray Heroes
Data updated- Website
- hoorayheroes.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 73% (24/33)
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About this business
Welcome to our world of limitless imagination. In it, we create emotional, forever keepsakes in the form of personalized books (and more!) for kiddos, parents, families, couples, and pets. Come join us, and shed a happy tear or two!
Written by the business, not verified by us.Is Hooray Heroes legit?
Hooray Heroes (hoorayheroes.com) has a 4.2 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 81% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 73% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers had a great experience with this company. Consumers frequently mention that designing personalized books is very simple, fun, and straightforward from start to finish. Buyers are consistently impressed by the top-tier quality, vibrant illustrations, and deeply touching stories that make wonderful keepsakes. However, some people mentioned that shipping delays and delivery issues left them waiting longer than expected for holiday gifts. A few other people also felt that certain customization options, such as hairstyle choices or specific details, were somewhat limited. Some reviewers were not happy with minor website errors or formatting issues that affected their final orders.
Auto-generated from all reviews of this business. For reference only.What people say
My book is upside down when I open it…
My book is upside down when I open it all the pages are the opposite way so I have to turn the book upside down
Reply from Hooray Heroes2025-11-23
Hi Kim, Thank you for reaching out. I’m extremely sorry to hear that the book didn’t turn out as you expected. We completely understand that it needs to be absolutely perfect, and it’s not in our company’s nature to send out products that don’t meet every expectation. Could you please send us a few photos of the issue to [email protected]? I’ll be happy to assist you further. Kind regards, Olivia from Hooray Heroes
Absolutely adorable
I ordered The Goodest Boy book as a Christmas gift for my boyfriend. & it is ADORABLE. Well printed too! I love it. & I know he will too!
Amazing an personal gift creating is…
Amazing an personal gift creating is simple and seamless
Excellent service
Excellent service! Quick, professional, and exactly what I needed. Highly recommend! Outstanding service from start to finish. Reliable, efficient, and exceeded expectations.
Excellent Products!
I have purchased 3 separate books and they’re all so beautifully done. The pet memorial book is incredibly heartwarming and brings tears to my eyes with every read. It’s a wonderful keepsake that I added to my daughter’s nursery. She missed out knowing our best boy by only a few weeks and this story book gives us a way to keep his memory alive. I would highly recommend this company!
Overall the experience was good
Overall the experience was good, I would have liked more options to the features when creating the likeness of me and my husband. I almost decided against going with this product due to the very limited options. I hope he likes it as we do not resemble the characters in the book.
The way to check out was easy
The way to check out was easy! Mm feedback .maybe add more dog traits. Some didnt match my dog. But no worries .still gonna be epic. Thanks
I got this book in memory of my girl
I got this book in memory of my girl, Holly. The shipping didn’t take long ( but I checked often because I could hardly wait!) I was NOT disappointed!! It is absolutely beautiful. I cried. Such a beautiful way to remember the best girl.
Easy to order & came quickly
Easy to order & came quickly. It is the cutest thing ever! Great quality! Well made! Great color... I can not say how much i love this!!!!
Great site!
The website was very easy to use and made the process nice.
I thought the discontinuo was a bit…
I thought the discount was a bit baity. I was emailed advertisements of giant discounts, made a significant order, and got a minimal offer. All the offers in my email were minimal. I'm disappointed. Update: Thank you for the reply. This isn't my first purchase with the company, so I do appreciate the quality and care put into your products. I felt it was baity, because the email offered 100%, 50%, or 30%. And after my purchase, I was shown that there were still 100% and 50% coupons available. I was just shocked at that type of marketing when your products are usually done with such care and consideration. Have a great holiday season.
Reply from Hooray Heroes2025-11-21
Hi Meg, Thank you for your feedback. I’m really sorry to hear that the discount felt disappointing. That’s never the experience we want anyone to have. One of our bigger offers at the moment goes up to 30% off orders over $100, and the 25% code you used is also one of our best discounts. It still provides a substantial reduction, especially on larger orders. Since our books are fully personalized and made with a lot of care, we need to be thoughtful about the size of discounts we can offer while still maintaining the quality of the product. We do occasionally send out special, higher-value discount codes a few times a year, but these are limited and can only be used by the first few customers who redeem them. That said, I appreciate you sharing how this felt from your perspective. Your feedback will help us improve how we communicate our promotions, and I’ll be sure to pass it along to the right team. If there’s anything else I can assist you with or clarify, I’m here and happy to help! Kind regards, Billie from Hooray Heroes
Really simple and easy to navigate…
Really simple and easy to navigate website.
Birthday book
the website makes it very easy to navigate and make your own book.
Wish the stories were editable
Wish the stories were editable. Other than that perfect.
The book turned out AMAZINGLY GREAT!
A gift that’s so exciting to give!
I’ve bought 3 books as gifts and every time the recipient says it’s the most meaningful gift they’ve received. The design process couldn’t be easier or more fun. Not to mention, the promptness of the turn around time surprises me every time. This is a gift I am always so excited to give!
I ordered a personalized book from…
I ordered a personalized book from Hooray Heroes as an anniversary gift, and wow—I am genuinely blown away. The quality is top-tier, from the illustrations to the customization options, and the finished product felt incredibly thoughtful and meaningful. My partner was speechless (and maybe a little teary!) when they saw it. What impressed me just as much was the shipping. I was a little nervous about timing because it was a close call before our anniversary, but the order arrived exactly when they said it would. Fast, reliable, and zero stress on my end—such a relief. This is one of those gifts that feels special the moment you hold it. Hooray Heroes made our anniversary unforgettable, and I couldn’t be happier with the whole experience. Highly recommend to anyone wanting a heartfelt, personal, beautifully made present!
Ordering was easy but game is missing pieces
Ordering process was easy. The book is perfect. But the game is missing all of the pieces so are unable to use it.
Reply from Hooray Heroes2025-11-20
Hi Jessica, Thank you for your positive review and kind words! We're truly happy to hear you loved your special book. However, I am genuinely sorry about the missing game pieces. I've made sure to send you an email offering a solution and am committed to resolving this issue as quickly as possible. I'll be on the lookout for your reply. Kind regards, Billie from Hooray Heroes
the personal book made my day
the personal book made my day! its a gift for my mother who misses her besst doggo dearly, this will be a good gift for the heal process. i cant wait to see it!
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