HotelWiz

GREAT SERVICE

So far I have found great Hotels prices... Keep up the good work.

I booked a hotel through the site but…

I booked a hotel through the site but when I called the hotel they told me that there is no reservation in my name and when I contacted the site they told me that the reservation will be confirmed after 24 hours and then I called again to the hotel and they told me that there is no reservation in my name and I returned to send them an email and there is no reply to this moment from there side. Better not to use this web site

Don’t book with this company

Don’t book with this company! I talked to customer service to cancel my reservation prior to the deadline given and they wouldn’t honor their cancellation policy. The rude customer service agent said I needed to call the hotel myself and obtain the hotel agents name and cancellation number and then call him back to give him the information and he would then consider refunding my card. When I called the hotel the agent said no this is not how 3rd party booking agencies work, the 3rd party has to call us directly to cancel. Long story short Hotelwiz is a scam company.

Excellent

Excellent ! And easy !

Direct link does not work.

slow

slow website. should advertise full prices including taxes

Happy with prices and hotel wiz .com

Mystic dunes booking

type of room was listed

great pricing easy to use

Very fast and easy booking

Good service

Is said i am from US .

Is said i am from US . I am not

Scam....cancel the reservation but…

Scam....cancel the reservation but charging the money...really bad!!

Great price!

Easy to use. Wonderful price.

Great thanks!

Easy

It makes the process way easier

Best price than other travel sites!

Cheap

Cheap,good site

FRAUDULANT!!!

I attempted to check in for a reservation made Dec. 18 and the hotel attendant tried the Hotelwiz 3rd party card number 3 times and it declined. I called the customer service number and the first time I called I was hung up, then the second time was told that the "hotels department" is not working and I will have to pay for the room again and call back tomorrow for a refund. I requested to talk to a manager 3 times and was on hold for over 40 minutes before finally hanging up. Rediculous! I already paid for the room through Hotelwiz.com and now I have to pay again before I know a refund is being made! Terrible customer service! How in the world does a hotel booking service not have the "hotels department" working 24 hours when people check into hotels 24 hrs a day and run into problems?!?! And now it is January 25th and I am still fighting them for a refund!

Excellent easy booking