Houseplans.com (houseplans.com) has a 4.5 out of 5 rating on OK.one, based on 71 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Stacey was great to work with. I do wish the plans were more customizable without such a significant cost change order
Reply from Houseplans.com2026-06-25
Hi Griffin, thank you for your feedback! We're so glad to hear Stacey was great to work with and made your experience a positive one. We also appreciate your comments regarding modification costs. Custom changes can vary significantly depending on the scope of work involved, but we understand your perspective and value your feedback. Thank you for choosing us!
We worked with Michele on a house plan and she was extremely helpful, went out of her way to meet our timeline and will absolutely use her and houseplans.com in the future. Highly recommend them.
Reply from Houseplans.com2026-06-29
Hi Scott, thank you so much for the wonderful review! We’re thrilled to hear Michelle was able to help you find the right house plan and work with your timeline. Your recommendation means a great deal to us, and we truly appreciate your trust. We look forward to working with you again in the future.
Great customer service and fast shipping of the house plans.
Reply from Houseplans.com2026-06-24
Hello Braxton, thank you so much for your kind review! We are happy to hear you had a great experience with our service. We would love to see photos when your home is complete.
Hi Mike, we're happy to hear everything was easy to work through and delivered as promised! Thank you for taking the time to share your feedback, we truly appreciate it!
I had an issue with my original plans and Edith assisted with correcting the issue. They were patient kind and understanding. Definitely recommend!
Reply from Houseplans.com2026-06-22
Hello Heather, we're so glad Edith could help resolve the issue with your plans! It is great to hear she was patient, kind, and understanding throughout the process. Thank you for your recommendation and for sharing your experience.
Hi Danielle, thank you for your kind words! We're glad to hear everything went smoothly and that Geoff was able to help make the process easy. We appreciate you taking the time to share your experience and don't hesitate to reach out if we can help you with anything else.
We ordered house plans that were reversed and the materials list, but the materials list did not come reversed. Inquired to see if I could get the materials list (which had drawings) reversed and they are not offered. I did not know this before ordering the house plans.
Reply from Houseplans.com2026-06-22
Hi Wendi — thank you for your feedback, and we're sorry for the confusion. While plans can be reversed, material lists are generated separately and are not available in a reversed format. We understand this may not have been clear during the ordering process and apologize for any disappointment this caused.
If you have questions about your material list or need assistance interpreting it alongside your reversed plans, our team would be happy to help.
Great customer service with Edith and wonderful plans.
Reply from Houseplans.com2026-06-16
Hi Jonathan, thank you for your kind words! We're happy to hear you had a great experience with Edith and found some wonderful plans. We appreciate you taking the time to share your feedback.
This is my second plan purchase, and they always deliver! Customer service is amazing, and I get a contractor discount! Plans are detailed and arrive fast.
Reply from Houseplans.com2026-06-15
Hello Maia, thank you for the wonderful comments! It is great to hear you are happy with both experiences working with our team. Glad to hear the service was amazing and plans are fast. Don't hesitate to reach out if we can help with anything else.
B
Brian · 1 review · Verified · Experienced 2026-06-10 ·
★★★★★
Stacey was very kind
Stacey was very kind, patient, and knowledgeable. The order process was efficient and easy to complete.
Reply from Houseplans.com2026-06-11
Hi Brian, we're so pleased to hear about your experience! Stacey will be happy to know you found her helpful and we're glad she made the ordering process easy and efficient. Thank you for taking the time to share your feedback.
Great plans, good price, and very complete. We are submitting for permit, and will be rolling in a few weeks. I will let you know when we sell it how we did.
Reply from Houseplans.com2026-06-11
Hi Eric, thank you for the great feedback! We're glad to hear you found the plans complete, affordable, and ready for your permitting process. Best of luck as construction gets underway in the coming weeks—we'd love to hear how the project turns out.
Hello Tammy, thank you for your kind review! We love hearing that you had a good experience working with our team. We appreciate you sharing your comments!
Hello Paige, that is great to hear! We are delighted that you found Geoff pleasant and easy to work with. Don't hesitate to reach out if you need anything else.
Stephanie Bohn has been fantastic to work with through this whole process.
Reply from Houseplans.com2026-06-03
Hi Brian, that's fantastic to hear this! We're so glad Stephanie was able to make the process a positive experience from start to finish. Thank you for taking the time to share your feedback.
the phone call about plan options was very helpful
Reply from Houseplans.com2026-06-03
We love to hear this, John! I am glad that you found working with our team was helpful and you got answers to what you needed. Thank you for your kind feedback.
The process was easy and the plans were created and forwarded rather quickly.
Reply from Houseplans.com2026-06-03
Hello Robert, that is great to hear! Thank you for sharing your experience and we are happy that you found the process easy and quick. Let us know if we can help with anything else.
Ease of your website, variety of plans, and speaking with Michelle who answered my questions right away!
Reply from Houseplans.com2026-06-01
Hi Kathi, we're happy to hear you found our website easy to navigate and enjoyed the variety of plans available. We're especially glad Michelle was able to answer your questions right away and help make the process even smoother. Thank you for taking the time to share your experience!
Very easy purchase and representative contacted me by phone to make sure everything went well.
Reply from Houseplans.com2026-06-01
Dana, we're so glad to hear your purchase experience was easy and seamless! We're happy our team was able to connect with you to ensure everything went smoothly. Thank you for taking the time to share your experience!
Hi Nestor, thank you for your review! We’re glad Geoff was able to assist you and provide the support you needed. We appreciate you taking the time to share your experience. Let us know if you need anything else!
