Howly (howly.com) has a 4.3 out of 5 rating on OK.one, based on 71 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 82% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Excellent. I wasn’t getting any help with my issue until I contacted you Very helpful
Hello Paula, Thank you for your feedback! We’re happy to hear that you finally received the help you needed and that the experience was excellent. Providing clear and effective assistance when it matters most is important to us, and we’re glad we could support you. Best, Tom, Howly Support [email protected] or +44 7479 270294
the advisor was very nice and solved my problem shortly
Hello Guido, Thank you for your feedback! We’re glad to hear you received friendly and efficient help and that your issue was resolved quickly. Supporting you until everything is sorted out is important to us, and we appreciate you taking the time to share this experience. Best, Tom, Howly Support [email protected] or +44 7479 270294
Howly is a FRAUD! They say they will provide contact information for another company for just $1. Then they charge $38 for their monthly fee without notifying you before doing so. They did not provide what I requested, but charged me $39 and would not refund the amount when I contacted them the same day. AVOID, these people are crooks.
Hello Lew, Thank you for sharing your feedback. We understand how unexpected charges can be frustrating. Please note that subscription details, including trial periods and renewal terms, are outlined in the subscription agreement. We encourage you to reach out to our billing team directly at [email protected] or +1 833 784 4045 so we can review your case and assist you further. Your satisfaction is important to us, and we're here to help resolve any issues. Best, Tom, Howly Billing Support [email protected] or +1 833 784 4045
After using this service, I realised how much time I usually waste trying to fix things alone. This is simply more efficient.
Hello Carrie, Thank you for your feedback! We’re glad to hear the experience felt more efficient and helped you save time compared to handling things alone. Providing clear guidance that makes problem solving faster and less stressful is exactly what we aim for. Best, Anne, Howly Support [email protected] or +1 833 784 4045
My issue was eventually sorted so a happy bunny. HAL 9000 did a great job.
Hello, John! We appreciate you sharing your experience. It is good to know that the issue was sorted and everything worked out in the end. Best regards, Tom, Howly Support [email protected] or +1 833 784 4045
It’s very convenient to get reliable help without searching through endless articles and videos.
Hello Gary, Thank you for your feedback! We’re glad to hear the experience saved you time and felt convenient. Providing reliable help without the need to search through endless articles or videos is exactly what we aim for, and it’s great to know it made things easier for you. Best, Anne, Howly Support [email protected] or +1 833 784 4045
The company is very informational and helpful as a resource. I have used the company for3 different times, I have found the company to be a GREAT resource.
Hello Van Evans Jr, Thank you for your wonderful and encouraging feedback! We are truly honored to be a very informational and helpful resource for you across multiple uses, and we are thrilled to hear that you consider our company a great resource. We deeply appreciate your continued trust and are always here to support your needs. If you ever have questions in the future, please don’t hesitate to reach out. Best, Anne, Howly Support [email protected] or +1 833 784 4045
The advice was practical and realistic, something I could actually do on my own without special tools.
Hello Heather, Thank you for your thoughtful feedback! We are truly glad to hear that the advice we provided was practical, realistic, and something you could confidently implement on your own without special tools. We deeply appreciate you acknowledging this empowering support. If you ever need guidance again, we’ll be here with the same actionable and clear approach. Best, Tom, Howly Support [email protected] or +1 833 784 4045
I’ve used other platforms before, but this one stands out because of how consistent the quality is.
Hello Felicia, Thank you for your feedback! We’re glad to hear the consistent quality stood out compared to other platforms you’ve tried. Delivering reliable and dependable support every time is important to us, and it’s great to know this made a positive impression. Best, Anne, Howly Support [email protected] or +1 833 784 4045
The solution was fast, but the explanation was still thorough and well thought out. That balance is rare in support services and made the experience stand out.
Hello Margaret, Thank you for such thoughtful and meaningful feedback. We are truly glad to hear that the balance of a fast solution with a thorough, well‑thought‑out explanation made your experience stand out. We deeply appreciate you acknowledging this rare quality. If you ever need assistance again, we’ll be here with the same speed and depth. Best, Tom, Howly Support [email protected] or +1 833 784 4045
Even small questions are taken seriously here. I never felt like I was wasting anyone’s time.
Hello Ron, Thank you for such a thoughtful and meaningful reflection. We are truly glad to hear that even your small questions were taken seriously and that you never felt like you were wasting anyone’s time. We deeply appreciate you acknowledging this respectful and attentive approach. If you ever need help again, we’ll be here with the same care and consideration. Best, Tom, Howly Support [email protected] or +1 833 784 4045
Everything was explained in simple language, step by step, without technical jargon. Even as someone without deep technical knowledge, I never felt lost or confused.
Hello David, Thank you for your thoughtful feedback. We are truly glad to hear that our explanations in simple, step‑by‑step language without technical jargon made the process clear and kept you from feeling lost or confused, even without deep technical knowledge. We deeply appreciate you acknowledging this accessible and supportive approach. If you ever need assistance again, we’ll be here with the same clarity and care. Best, Tom, Howly Support [email protected] or +1 833 784 4045
I didn’t expect online support to feel this human. The communication was polite, clear, and genuinely attentive.
Hello Georgina, Thank you for sharing such heartfelt and thoughtful feedback. We are truly glad to hear that our online support felt human, polite, clear, and genuinely attentive to your needs. We deeply appreciate you acknowledging this personal touch. If you ever need assistance again, we’ll be here with the same warmth and clarity. Best, Tom, Howly Support [email protected] or +1 833 784 4045
The expert asked the right questions immediately, which saved a lot of time and confusion. It was clear they knew exactly what they were doing from the start.
Hello Sandra, Thank you for your thoughtful feedback! We are truly glad to hear that our expert’s precise questions saved you time and confusion, and that their clear expertise made the process efficient from the start. We deeply appreciate you acknowledging this focused and knowledgeable support. If you ever need help again, we’ll be here with the same clarity and skill. Best, Tom, Howly Support [email protected] or +1 833 784 4045
I explicitly selected the "7-day limited access" for 0.95€ to download a single document and did NOT sign up for a monthly subscription, yet I was charged 39€ due to a classic "dark pattern" design where the auto-renewal details are intentionally hidden in tiny, grey, low-contrast text at the bottom of the page. Furthermore, I never received any notification reminder that a trial was ending or that a large charge was upcoming, which clearly demonstrates that the website’s layout is designed to mislead consumers.
Hello Dimis, Thank you for sharing your feedback. We understand how unexpected charges can be frustrating. Please note that subscription details, including trial periods and renewal terms, are outlined in the subscription agreement. We encourage you to reach out to our billing team directly at [email protected] or +44 7479 270294 so we can review your case and assist you further. Your satisfaction is important to us, and we're here to help resolve any issues. Best, Tom, Howly Support [email protected] or +44 7479 270294
I felt confident following the instructions because everything was explained step by step, without technical jargon. Even as a non-technical user, I never felt lost.
Hello, Peter! We appreciate your feedback. It is great to know that the step by step explanations helped you feel confident throughout the process. Thank you for taking the time to leave a review. Best regards, Tom, Howly Support [email protected] or +1 833 784 4045
Clear guidance from a knowledgeable person.
Hello! Thank you for your feedback. We are pleased to hear that our guidance was clear and helpful. Our team works to provide reliable support whenever it is needed. Best regards, Tom, Howly Support [email protected] or +1 833 784 4045
The response time really surprised me. I barely finished describing the problem before getting useful instructions that actually solved it. No waiting, no delays.
Hello, Jim! Thank you for your detailed feedback. We are pleased to hear that the guidance was delivered quickly and proved effective. Providing timely and clear instructions is a key part of how we work. Best regards, Tom, Howly Support [email protected] or +1 833 784 4045
stacy helped me solve my problem and was nice and friendly
Hello, Stephen! We appreciate you sharing your experience. It is good to know that the guidance you received was helpful and made the process easier for you. Best regards, Tom, Howly Support [email protected] or +1 833 784 4045
I like that I can return to the chat history later. It’s helpful when the same issue appears again.
Hello, Paul! We appreciate you sharing your experience. Being able to revisit past conversations can be very useful, and it is good to know this works well for you. Best regards, Tom, Howly Support [email protected] or +1 833 784 4045
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