Howly (howly.com) has a 4.3 out of 5 rating on OK.one, based on 71 user reviews collected here. It is listed under Public & Local Services and its reputation is good. 82% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I didn’t expect such detailed guidance through chat, but it turned out to be clearer and more convenient than a phone call. I could read the instructions calmly and follow them at my own pace.
Reply from Howly2026-01-12
Hello, Billy!
We appreciate your feedback. It’s great to know that written instructions through chat worked better for you than a call and made the process easier to follow. Providing clear, well-paced support is very important to us.
Best regards,
Tom, Howly Support
[email protected] or +1 833 784 4045
I used the service late in the evening and honestly didn’t expect anyone to reply so quickly. To my surprise, the response came almost immediately, and the expert stayed with me until everything was fully resolved. It felt reassuring to know help is available even outside regular hours.
Reply from Howly2026-01-06
Hello Caitlin,
Thank you for your feedback! We’re glad the quick response helped, even late in the evening, and that you felt supported until everything was resolved. Knowing help is available beyond regular hours is important to us, and we appreciate you sharing this.
Best,
Anne, Howly Support
[email protected] or +1 833 784 4045
I was connected to an advisor ( not sure if I can use his name?) I was connected in seconds. Just getting the info up to now has put my mind at rest. I recommend howly.com to everyone needing advice about adult issues. I have mental health issues myself, and the advisor was so, so helpful. Thanks! ☺️
Reply from Howly2026-01-03
Hello,
Thank you for your feedback! We’re glad you were connected so quickly and that the information provided helped put your mind at ease. Our service is here to offer supportive, clear guidance when it’s needed most, and we truly appreciate your recommendation.
Best,
Tom, Howly Support
[email protected] or +44 7479 270294
I contacted support expecting a long explanation and back-and-forth messages, but instead I received a clear and structured solution almost instantly. The expert broke everything down step by step, explained why the issue occurred, and guided me calmly through the fix. Everything worked on the first try, which honestly felt very satisfying.
Reply from Howly2026-01-02
Hello Lusy,
Thank you for sharing your experience! We’re really glad to hear that your issue was resolved faster than expected and that the explanation was clear and easy to follow. Providing quick, structured, and calm support is exactly what we aim for.
Best,
Anne, Howly Support
[email protected] or +1 833 784 4045
Had a weird error on my laptop that I couldn’t even describe properly, the expert somehow understood me and gave the right solution within 10 minutes, incredible service. I had tried restarting multiple times and even googled for an hour with no luck, this platform just nailed it instantly and even explained how to avoid similar problems in future.
Reply from Howly2025-12-23
Hello Dubeda,
Thank you for your feedback! We’re glad the issue was resolved so quickly and that the solution was clear and effective. Helping users solve even unusual problems fast, and sharing tips to avoid them later, is exactly what we aim to do.
Best,
Anne, Howly Support
[email protected] or +1 833 784 4045
Punctual, kind, helpful, knowledgeable assistance... I don't know if I'll find what I'm looking for thanks to Howly, we only started chatting tonight but the premises are very promising :)
Reply from Howly2025-12-20
Hello Federica,
Thank you for your thoughtful and encouraging feedback! We are delighted to hear that your initial experience has been punctual, kind, helpful, and knowledgeable.
We truly appreciate your trust and look forward to continuing to assist you in your search. If you have any more questions, we are always here to help.
Best,
Anne, Howly Support
[email protected] or +44 7700 174689
I needed help turning off notifications from several apps at once because they were overwhelming. The expert not only showed me the menu where I could manage them all together but also explained how to customize which apps are allowed to interrupt me based on importance. We reviewed the settings slowly and tested the result to make sure everything worked the way I wanted. Now my phone feels quieter and easier to use.
Reply from Howly2025-11-22
Hello Aimee,
Thank you for your feedback! We're really glad to hear the guidance helped simplify your phone notifications and make things feel less overwhelming. Taking time to review settings together can make a big difference, and it’s great to know the result works just the way you wanted. If you ever need more help, feel free to reach out anytime.
Best,
Anne, Howly Support
[email protected] or +1 833 784 4045
Years of family photos were scattered across devices and external drives. The expert helped me choose one cloud service, set a folder structure, and create a migration plan that avoided duplicates. They checked the first upload with me to confirm it synced correctly. Now everything is searchable and safe which feels like a huge relief.
Reply from Howly2025-11-19
Hello, Adam!
Thank you for sharing such a meaningful experience. It’s wonderful to hear that the expert helped you bring all your family photos together in one organized, searchable, and safe place. Getting the structure right and avoiding duplicates can be overwhelming, so we’re glad the step-by-step guidance made the whole process clear and reassuring.
Best regards,
Anne, Howly Support
[email protected] or +1 833 784 4045
Streaming apps on my TV buffered constantly even though the internet speed looked fine. The expert helped me adjust DNS, cleared the app cache, and updated the TV firmware. They also recommended a simple Ethernet connection test to compare results. Now shows start immediately and stay smooth.
Reply from Howly2025-11-16
Hello Morgan,
Thank you for your feedback! We’re really glad to hear that the guidance you received made such a difference. It’s great that the adjustments helped your streaming run smoothly again. We appreciate you sharing your experience with us.
Best,
Anne, Howly Support
[email protected] or +1 833 784 4045
My ride hailing app refused to confirm any rides for two days and support emails did not help. The expert on Howly checked my phone settings with me, spotted a location permission conflict, and guided me to reset the cache and re link my payment profile. They also suggested a simple network check before the next booking. The next ride went through instantly. I felt relieved because I use the app for work and timing matters.
Reply from Howly2025-11-12
Hello Ava,
Thank you for sharing your detailed and positive experience with us.
We're truly glad to hear that our expert could quickly identify the location permission conflict, guide you through resetting the cache and payment profile, and provide practical tips to prevent future issues. It means a lot to us that we could help restore your essential work tool efficiently.
If you ever face technical challenges again, we’ll be here with the same dedicated support. Just let us know—we’d be happy to help!
Best,
Tom, Howly Support
[email protected] or +1 833 784 4045
I have contacted Howly twice with different issues and both times the experience was positive. First I got help with my laptop freezing during software updates. The expert guided me through diagnostics and helped me reinstall drivers properly. The second time I needed guidance with my smart TV setup. Both conversations were clear, friendly, and results came quickly. It feels reassuring to know I can come back anytime without needing to search for information on my own for hours.
Reply from Howly2025-11-08
Hello Isaac,
Thank you for your feedback! We’re glad to hear you’ve had consistently positive experiences with our support. It’s great to know that the guidance provided was helpful and reassuring, and we truly appreciate your continued trust in our service.
Best,
Anne, Howly Support
[email protected] or +1 833 784 4045
