Human Interest, Inc. is a full-service 401(k) provider that helps small to mid-sized companies offer an affordable and scalable 401(k) that is easy to manage for employers and employees as the company grows. Employers can set up and administer a 401(k) plan entirely online, and make it easier for employees to manage their retirement benefits.For less than what a traditional 401(k) costs, Human Interest, Inc. gives you and your employees more options when it comes to crafting your retirement plan.What comes with a Human Interest, Inc. 401(k) plan?Automated AdministrationCompliance MonitoringDedicated Support TeamOur solution makes it possible for companies to offer high-quality 401(k)s as a part of a competitive benefits package without putting a huge administrative burden on HR.
Written by the business, not verified by us.Human Interest (humaninterest.com) has a 4.1 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 65% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally helpful and knowledgeable staff members for resolving complex issues efficiently during phone calls and online portal navigation. People deeply appreciate the patient, kind, and professional approach provided by representatives when guiding them safely through account verification steps. However, some reviewers were not happy with response times and experienced ongoing communication difficulties with the support team. Consumers reported facing long frustrating delays when waiting several days for email replies or trying to reach a live representative for support.
Auto-generated from all reviews of this business. For reference only.Maria was excellent. She answered all the questions which I had regarding the process. She stayed with me and was extremely helpful when the need occurred. She was patient, polite and very reassuring and comfortable to work with. She is highly recommended.
Nathan was very knowledgeable and helpful getting my issues resolved with an old 401k from a past employer years ago. I was expecting it to take days or weeks to resolve but he was able to do some digging and get everything sorted out in a single phone call! He also has a super cool name. Thanks again Nathan!
My experience with NathanC was very wonderful! Nathan C answered every question I had. He helped me complete the form online correctly! That was a big relief! I am not very techy and NathanC found errors before I sent it. Oopsie! He was patient, kind and knowledgeable! I am grateful for him!
Kenny has helped me setting up my account. he was very patient walking me through each step of the log on process, not rushing you up.
The incredibly long wait for assistance was quite annoying, nut once connected with Marissa she was extremely helpful by explaining to me the process which I seem to be stuck in limbo for my funds disbursement. The clerk that I ended up speaking to on the IRA side, however, was absolutely useless so I’m still no better off that when I started. Thank you Marissa for doing your part!
Frowny face on the difficulties trying to get thru to a live operator but once thru Eliza was extremely helpful . She was very pleasant , professional but personable . She guided me seamlessly back into being able to access my account, did not try to hard sell. Once able to view my account I was pleasantly surprised at how well it was performing.
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