Everyone is helpful
Everyone is helpful! No matter how many questions i have !
Hydreight Wellness (hydreight.com) has a 3.3 out of 5 rating on OK.one, based on 70 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Everyone is helpful! No matter how many questions i have !
App is not easy to use. But the support team is great and respond timely
Using the Hydreight app is easy, and I always get a quick response when submitting any questions!
It’s definitely hard starting your own business, but with all of the tools I received with Hydreight, the rest is up to me and I really enjoy learning how to make my own brand, and schedule and still feel like I’m helping people. Their pharmacy personnel are wonderful!!! I’m so happy I took the leap
If I could give less than 1 I would. I pay a big fee yearly to be connected with Hydreight and the team is terrible. I have been needing to find vitamins and supplements in other ways because Hydreight never has them in stock. They have a new approval system with Olympia that makes no sense and when I ask clarifying questions I receive sharp snarky responses. Uncalled for being that it costs nearly $3000 yearly to have an account with them. I’m waiting to see if they improve their ways and how they speak to their nurses before I decide what to do going forward.
Over all I have been very pleased . The start up was a little difficult due to having to navigate through everything and having to communicate everything by email but the response was usually pretty fast and everyone was helpful .
What I like is that the onboarding team, pharmacy, and support in the app are very responsive. What I dislike is that, they are not transparent with medical director contact and information. Being new to this business that’s part of our biggest anxiety. The most I have gotten so far is the medical directors Names per state of your business.
I chose this company because they work in a patient safe environment, but when it comes to communication with the members, I am disappointed. Some of us like speaking with a real person, not an automated service. If you have questions, you can’t get an answer for 1-2 days. If I knew what I know now, after signing contract, I would have had second thoughts. Unfortunately, I have invested thousands of dollars already. I’ll have to give it my best shot.
No online assistance during the labor day sale. Several items couldn't be purchased and couldn’t get help to assist. Ordering site is frustrating if you can only use certain pharmacies because of shipping - you have to select the pharmacy and look thru every item instead of selecting item and pharmacy as search tools
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