Which there were live people to speak…
Which there were live people to speak with for real time issues. Email takes to long.
About Hydreight Wellness
Data updated- Website
- hydreight.com
- Category
- Health & Medical
- Location
- United States · Las Vegas
- Status
- Unclaimed
- Last 12 months
- 70 reviews
- Replies to negative
- 0% (0/25)
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Is Hydreight Wellness legit?
Hydreight Wellness (hydreight.com) has a 3.3 out of 5 rating on OK.one, based on 70 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Communications
Usually very prompt when I need to reach out regarding an issue.
consult was quick and efficient thank…
consult was quick and efficient thank you
Very helpful
Very helpful, resourceful, and fast!
When products are available shipping…
When products are available shipping happens fast. Thank you.
My order came very quickly!
This app is not user-friendly and each…
This app is not user-friendly and each time I’ve tried to connect with a provider I’ve had difficulty and the provider has had to reach out by telephone to complete the visit
There’s always a reply on any queries…
There’s always a reply on any queries and assistance on the next day, not longer than that as a new member of Hydreigth I really appreciate that. Thank you
very fast delivery of orders
Michelle
Michelle, with the digital ordering team, has been very helpful with the issues I had with IV catheters. She has followed through with her help and contacted the companies to see what was available.
The booking site is glitchy and not…
The booking site is glitchy and not user friendly. Support is inly available via an online support ticket with a 24 hour turn around so when clients have difficulty booking, there is no support in real time. The feedback from the platform usually refers me to a “frequently asked questions page” essentially dissmissing my concern or, they will respond with “the problem is fixed now” without validating that the problem actually occured on their end. (So did I make it up?—- this lacks accountability and transparency leaving me with confusion of whether the glitch occured on my end or theirs)… this whole platform pyramid has me feeling unconfident in marketing myself publicly. I’m afraid to host pop-up event because I would need to be able to book and get Medical consultation in real time and, when I’ve tested this, I’ve been unsuccessful two times. I’ve not had any feedback in person and the online communication, is very back-and-forth and superficial not really saying much.
When reaching out to the techs to…
When reaching out to the techs to inquire about medication orders, processes, etc., they don’t seem to be knowledgeable about protocols. That is concerning but everything else has been great.
Lily
👏 thanks. Very fast and proficient
My order gets here safe and sound
The onboarding set up is not great
The onboarding set up is not great. The limited options for the live videos make it hard for those of us with full time jobs looking to do this as a side hustle. I feel like I’ve been hunting all over for answers to my questions and not getting very far. I love the business model, just feel the onboarding is lacking.
The support and guidance that I was…
The support and guidance that I was promised was nonexistent. Classes are done over Zoom once a week. Classes were canceled, so I had to wait another week to take the same course. When I reached out for help the first time I was sent to a website. When I complained a second time, I received a phone call that was very condescending telling me I didn’t understand things. That is why I was reaching out for assistance instead of helping me understand things I was belittled for not understanding things. The money I paid for this was a waste of money. I ended up having to spend money with somebody else to find out the information that I was promised with you guys. I tried contacting my salesman once I paid for the course he completely ghosted me. I wish I would’ve seen the Better Business Bureau reviews before I signed up. I would detour anybody from signing up with you guys. It has been a horrible, horrible experience and it put me back farther than it moved me forward.
Answered questions but dislike that if…
Answered questions but dislike that if you send the question to the incorrect department you’re told it’s the wrong department instead of them telling you and forwarding you to the right department. It’s a big waste of time on both ends. Dislike response time as well. It’s difficult enough starting a business and much more with lack of timely support or one person who can you report to the right places
Great company!
I haven’t been getting alerts that my…
I haven’t been getting alerts that my packages are being delivered. I’m unsure how long my refrigerator meds were sitting on the step before I found them at 9 pm as I was talking the trash out at the end of the night. No emails, not updated through the tracking platform, no knocks on the door, no doorbell. This is very concerning to me since it’s the second delivery and the second time it’s happened. What if I wasn’t home or did t happen to talk outside that night? I am happy with the speediness of ordering and delivery. Only took about 5 days from order to doorstep (and I live in Alaska, so probably quicker in the states).
Hydreight has been great!
Hydreight has offered much support and opportunities. For the most part everything has went smoothly. The onboarding and available information is a bit overwhelming and in many different places. The only suggestion I would make is that it could be more organized and streamlined.