For optimal viewing, keep image width under 312px and file size under 5MB. Welcome to IceyQueen! IceyQueen is a jewelry brand specializing in gemstone collections and personalized namepiece designs. We combine meticulous craftsmanship with heartfelt artistry, embedding precious gems and personal sentiments into every creation. We are dedicated to delivering exceptional jewelry and a warm, premium shopping experience to lovers of fine jewelry worldwide. Shop at IceyQueen
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Is Iceyqueen legit?
Iceyqueen (iceyqueen.com) has a 3.1 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 48% rate it 4 stars or higher while 34% give 1 star; The business has replied to 43% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-06.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the jewelry pieces are beautifully designed, stunning, and look very attractive when worn for various occasions. People also appreciate the gorgeous aesthetic and the lovely sparkle of the stones included in the sets.
However, some reviewers were not happy with customer service, noting that getting a helpful response or a resolution was extremely difficult. Others mentioned experiencing significant delivery delays and long waiting times before their packages finally arrived at their doors. Additionally, customers pointed out quality issues with items tarnishing quickly, losing their color, or not laying completely flat.
Auto-generated from all reviews of this business. For reference only.
Very nicely designed necklace. The varying pink shades of the large stones compliment my skin and I’ve received many compliments. There is a slight fading of the gold metal but only noticeable you’re very picky like myself. I like items to look out if the box ‘new’ all of the time, which only happens if an item is made of pure gold. Overall, I do like this item. It’s the third I’ve purchased from this company. I do recommend if you’d like to have the latest trend in jewelry at a pretty reasonable price.
Reply from Iceyqueen2026-01-13
Thank you for your support! It’s what keeps us going.
Dear Customer,
We extend our sincerest apologies for the inconvenience you have encountered. To address your concerns, kindly contact our customer service department via email at [email protected]
We are committed to providing you with a satisfactory resolution.
Sincerely,
The jewelry looks nice, but the quality isn’t great
The jewelry looks nice, but the quality isn’t great. A stone fell out shortly after I received it, and some pieces keep flipping over. Customer service was also unhelpful and slow to respond.
I never received my necklace and I haven’t received a refund either. Don’t waste your time or money, this company is a scam. No one is responding to my emails anymore either.
Reply from Iceyqueen2026-01-13
Dear Customer,
We extend our sincerest apologies for the inconvenience you have encountered. To address your concerns, kindly contact our customer service department via email at [email protected]
We are committed to providing you with a satisfactory resolution.
Sincerely,
I love love this company and their jewelry. Their jewelry is amazing and the beauty and quality are exceptional. They are Johnny on the spot to answer you with any questions or concerns. 10 out of 10 I recommend. If you don't have a necklace get one
You'll love it
Kathy N
Amarillo Texas
Not what I was expecting…it took too long to receive…it came in a cheap plastic covered box…nothing like what I got from Christin Marie Studios…will not be purchasing anything else from Icey Queen.
I have a 150$ necklace I can't wear. Cost way too much to return. Was completely unaware this company is impersonating a USA company and was actually a knockoff from China. Not happy!
This is trash. I paid for items I never received, requested a refund that was never processed. Now I have to dispute this with my bank as fraud. Don’t waste your time this is a scam.
I love my new necklace and bracelet from you! I've also purchased a ring that is stunning. How can I advertise for you? I always get so many compliments on my necklace. I'm sending you lots of happy women ❤️!!
I cannot give a full review, because I have been trying to contact someone about the bracelet being to large and I would like to exchange it or get a refund.
Hopefully someome will see this and help me out please.
