I can renew over the phone
I can renew over the phone. It was fast and easy. The girl I spoke with was nice and friendly.
Reply from IGS Energy2026-08-07
Thank you so much, Carol ! We’re thrilled you had a great experience. - Rebekah D
About IGS Energy
Data updated- Website
- igs.com
- Category
- Utilities
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 95% (19/20)
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Is IGS Energy legit?
IGS Energy (igs.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Utilities and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.
What people say
Did not sign up for anything
Did not sign up for anything, electric is contracted through property with aep!
Reply from IGS Energy2026-08-07
We truly value transparency at IGS Energy and want every customer to feel confident in their energy decisions. Your feedback is important to us, Gunvantray, and we’d appreciate the chance to learn more about your experience. We attempted to call you but could not connect. When you’re able, please reach out at 1‑800‑280‑4474 or [email protected] so we can assist further. - Rebekah D
I had no idea that I had switched…
I had no idea that I had switched suppliers and I didn’t want to. They brought it to my attention.
Reply from IGS Energy2026-08-07
Gary, it’s wonderful to hear you’re satisfied. We’re here whenever you need us. - Rebekah D
Great customer service Rep
Great customer service Rep - very helpful!
Reply from IGS Energy2026-08-07
Thanks for the review, Beth! We're so happy to hear you're receiving great customer service with the team here at IGS Energy! - Rebekah D
Was told we would get 10 % off our bill…
Was told we would get 10 % off our bill with IGS.Our bill DOUBLED! Had them until the end of July.I got my bill dated 6/29/26 thru 7/29/26.Glad to be rid of them.Went BACK to ComEd.
Reply from IGS Energy2026-08-07
Jeff, IGS Energy is committed to transparency and to providing customers with information to make well‑informed energy decisions. We appreciate your feedback and would like the opportunity to discuss your experience in more detail. We attempted to contact you by phone were unable to connect. Please call us at 1‑800‑280‑4474 or email [email protected] at your convenience. - Rebekah D
Mr Obryn was professional
Mr Obryn was professional, courteous and helpful. I was able to better understand both my electric and gas bills. Also he was able to save me money on coverage on electric, gas, water and sewer lines.
Reply from IGS Energy2026-08-06
Thank you for your review, Laura! We're happy to hear you're enjoying your experience and appreciate your choice to power your home with IGS Energy. - Rebekah D
The young lady knew what she was…
The young lady knew what she was talking about and made it safe and easy to get me through the process.
Reply from IGS Energy2026-08-07
Thank you for taking the time to leave us this great review, Ronald. We work hard to educate our customers and provide exceptional customer experiences! - Rebekah D
I'm new to Igsenergy
I'm new to Igsenergy. With that being said, the representative Andrew Wison provided me with lots of important information which gave me a better outlook on who Igs is and the services provided.
Reply from IGS Energy2026-08-07
Thank you for leaving us such an amazing review, Keisha! We love empowering our customers with the information they need to make informed decisions about their energy needs. - Rebekah D
We were very pleased with the IGS representative.
We were very pleased with the IGS representative who came and gave us a great reduction on our electricity and natural gas.
Reply from IGS Energy2026-08-07
Thank you for your feedback, MK. We hope you will enjoy your IGS Energy experience! - Rebekah D
He was respectful and useful
Reply from IGS Energy2026-08-06
Thanks for the shout-out, Marcy! We’re glad we could meet your expectations. - Rebekah D
Great help and knowledgeable of what our needs were
Very helpful young man my wife talked too
Reply from IGS Energy2026-08-07
Your feedback made our day, Dennis! Thank you for sharing your experience. - Rebekah D
Efficient and professional
Reply from IGS Energy2026-08-05
Thanks for the review, Cheryl! We're happy to hear you had a good experience with our team. - Rebekah D
I have always had IGS and never had any…
I have always had IGS and never had any problems so if there's no problem don' t fix it
Reply from IGS Energy2026-08-05
Thank you for taking the time to leave us this great review, Eugene. Here at IGS Energy, we are grateful for loyal customers like you! - Rebekah D
The service rep was fantastic and made…
The service rep was fantastic and made signing up easy, always cheaper than a reg bill, so far.
Reply from IGS Energy2026-08-05
Thank you for your feedback, Sheryl. We hope you will enjoy your IGS Energy experience! - Rebekah D
The representative that stopped by was…
The representative that stopped by was polite, friendly and knowledgeable!
Reply from IGS Energy2026-08-06
Thank you for taking the time to leave us this great review, Scott. We work hard to educate our customers and provide exceptional customer experiences! - Rebekah D
Representatives were very friendly and…
Representatives were very friendly and knowledgeable.
Reply from IGS Energy2026-08-05
We’re so glad you’re happy with your experience, Paul. Thanks for letting us know! - Rebekah D
Easy navigation
Reply from IGS Energy2026-08-05
James, thank you for rating IGS Energy. - Rebekah D
Adam Estepp made sure that I was doing…
Adam Estepp made sure that I was doing the right thing by stopping by once more.
Reply from IGS Energy2026-08-05
Thanks for the review, Christina. We're so happy to hear you had a great experience with Adam, we are always here to help! - Rebekah D
Customer service rep was very polite…
Customer service rep was very polite and helpful.
Reply from IGS Energy2026-08-06
Thanks for the review, John! We're so happy to hear you're receiving great customer service with the team here at IGS Energy! - Rebekah D
Dylan came for a visit at our home
Dylan came for a visit at our home. He cares. Thank you Maria
Reply from IGS Energy2026-08-05
Thanks for the review, Maria. We're so happy to hear you had a great experience with Dylan, we are always here to help! - Rebekah D