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Utilities

IGS Energy

203 reviews

4.5203 reviews
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About IGS Energy

Data updated
Website
igs.com
Category
Utilities
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
95% (19/20)
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Is IGS Energy legit?

IGS Energy (igs.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Utilities and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.

What people say

做一个受过教育的消费者,做好研究。提防。

我这样做了,但我们的代表误导了我。他让我们相信我们得到了最好的交易,因为这是你的研究人员的社区价格。你最好上网做自己的研究,因为这样要便宜得多,要小心。去俄亥俄州的PUCO。这就是您获得真实信息的地方。

Reply from IGS Energy2026-08-03

Jim, thank you for reaching out to IGS Energy. Our goal is to make sure our customers feel confident in choosing us. We would love to answer any questions or concerns you have about our products. We reached out via phone and left a message. If you would like to review your account, please give us a call back or email us at [email protected] - Rebekah D

我被告知他们正在检查折扣,最终更换了我的供应商。不推荐 IGS Energy 基于……

根据我的经验,我无法推荐 IGS Energy。 一位代表来到我家门口自我介绍说,她来这里只是为了确保我收到所有杜克能源折扣。我立即告诉她,我**对更换能源供应商不感兴趣**,因为我对目前的服务感到满意。 她回答说她并不是在谈论更换供应商,并询问了我的杜克能源帐号。当我说我没有的时候,她提出给杜克打电话去查一下。打电话的过程中,我感到很不舒服,甚至问:“你到底在做什么?如果你只看折扣,这似乎不太对劲。”我一再被保证不用担心。 这位代表非常友好,谈论了我的小狗和我丈夫的乐队,这让我觉得我可以信任她。在获得我的账户信息后,她说她正在“纠正”我的账户,因为她看到了两个供应商。然后她让我进行电子签名并询问我的电子邮件地址。 她离开后,我打开确认电子邮件,发现上面写着:**“欢迎成为 IGS Energy 的供应商。”** 这与我告诉她我想要的完全相反。我感觉被误导了。 我立即致电 IGS 报告发生的情况。该代表道歉并表示他们的销售人员不应该撒谎,我的投诉将用于指导。虽然我很感激你的道歉,但我不应该陷入这样的境地。我不得不打电话给 IGS 和杜克能源公司以确保注册被取消。 我对其他人的建议是,在签署任何文件之前先阅读每份文件,如果有人上门说他们只是检查您的折扣,请务必小心。我的经历让我感到被欺骗和沮丧。

Reply from IGS Energy2026-08-03

Tina, here at IGS Energy we value honesty and transparency to provide each customer with the information they need to make informed energy decisions. Our records show you have already spoken with a supervisor, please be assured that we are reviewing your comments internally and taking appropriate steps to address the concern. If you need anything further, we are here to help. - Rebekah D