IGS Energy (igs.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Utilities and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.
We truly value transparency at IGS Energy and want every customer to feel confident in their energy decisions. Your feedback is important to us, XXX, and we’d appreciate the chance to learn more about your experience. We attempted to call you but could not connect. When you’re able, please reach out at 1‑800‑280‑4474 or [email protected] so we can assist further. - Rebekah S
Sylvia, thank you for reaching out to IGS Energy. Our goal is to make sure our customers feel confident in choosing us. We would love to answer any questions or concerns you have about our products. We reached out via phone and left a message. If you would like to review your account, please give us a call back or email us at [email protected]. - Rebekah S
Rod, we're so glad to hear that you had an incredible experience with our customer service team. We strive to provide the best possible service to our customers, and we're delighted that we were able to meet your expectations. - Rebekah S
Thank you for taking the time to speak with me over the phone today. Here at IGS Energy we value transparency and providing each customer with the information they need to make informed energy decisions. I'm so glad we were able to review your account and provide information on next steps for your energy choice! If you have any further questions or concerns please reach out to us at [email protected]. - Rebekah S
Shawna, we're so glad to hear that you had an incredible experience with our customer service team. We strive to provide the best possible service to our customers, and we're delighted that we were able to meet your expectations. - Rebekah S
Thank you for your thoughtful review, Kimberly! We’re dedicated to educating our customers and making every interaction a positive experience. - Rebekah S
Thank you for leaving us such an amazing review, Dorsey! We love empowering our customers with the information they need to make informed decisions about their energy needs. - Rebekah S
Thank you for leaving us such an amazing review, Trish! We love empowering our customers with the information they need to make informed decisions about their energy needs. - Rebekah S
I had no problem renewing my electric. The person I talked to was such a sweet heart. She made it so easy to talk to! Very knowlegable also!
Reply from IGS Energy2026-07-29
We appreciate your kind words and are glad to hear that you feel supported by our team, Betty. It's our goal to provide excellent service, and we're happy to know we've met your expectations. - Rebekah S
Great Customer Service and Transparency - They Saved us a Bundle of Money!
Reply from IGS Energy2026-07-29
Thank you for leaving us such an amazing review, Tom and Gigi! We love empowering our customers with the information they need to make informed decisions about their energy needs. - Rebekah S
G
Greta · 1 review · Verified · Experienced 2026-07-23 ·
★★★★★
Very informative and helpful
Reply from IGS Energy2026-07-29
This is excellent feedback, thank you for sharing, Geta! - Rebekah S
We appreciate your kind words and are glad to hear that you feel supported by our team, Marian. It's our goal to provide excellent service, and we're happy to know we've met your expectations. - Rebekah S
